Customer service administrator Work, Jobs in Hereford, Eng (with Salaries)

CSL Admin
ADM —Hereford
- Customer service
- ERP systems
- Microsoft Office
Customer Service Administrator
TPG DisableAids Ltd —Hereford
- £27,962 a year
- Full-time
- In-person
- Annual leave
- Sick pay
Quick apply
15h
Customer Service Administrator
Britton Price Lifts Ltd —Bromyard
- £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Office Administrator & HR Administrator
Whittington Essentials Limited —Worcester
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
11d
Sexual Healthcare Receptionist (Part-Time)
Solutions4Health —Hereford
- £14,687.40 a year
- Part-time
- Travel
- IT
4d
Receptionist
HR Smith Group —Hereford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Customer Service and Exports Administrator
Trelleborg —Weobley
- Temporary
- Customer service
- ERP systems
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service/Admin Assistant
Old Railway Line Garden Centre —Brecon
- From £12.75 an hour
- Part-time
- Customer service
- Computer skills
- In-person
- Employee discount
Quick apply
8d
Office Coordinator
A.J. Taylor Ltd Electrical Contractors —Malvern
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
9d
Beauty Therapist/Receptionist
Inner Health and Beauty —Hereford
- Up to £12.21 an hour
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
13d
Sales Administrator
Max4Therm (UK) Ltd —Monmouth
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
Quick apply
Asbestos and CCTV Drainage Administrator
Smiths Gloucester Limited —Gloucester
- Monday to Friday
- Free parking
- Employee discount
Quick apply
Academic Registry Administrator
Hartpury University and College —Gloucester
- £25,660 - £27,069 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
14d
Wine Auction Operations and Business Administration Apprenticeship
Brightwells Ltd —Leominster
- £20,000 - £24,375 a year
- Customer service
- In-person
Quick apply
4d
Admin Assistant
Neptune Building Services Limited —Gloucester
- £21,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
7d
Administrator/Receptionist
ABC Leisure Group Ltd —Llanover
- From £25,525.50 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
15h
Senior Administrator
Security Strong Holdings —Gloucester
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Health & wellbeing programme
Quick apply
3d
Receptionist & QUENSH Admin Assistant
OnSite Central Ltd —Worcester
- Up to £26,508 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
7h
Test Center Administrator (Gloucester)
Pearson —Gloucester
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d

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customer service administrator jobs near hereford, eng

CSL Admin

ADM -
Hereford

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Job details

Qualifications

Sales support
Customer service
ERP systems
Logistics
Microsoft Office
Bachelor's degree
Computer skills
Communication skills

Full job description

Job Purpose: (short summary of the role)

As a key member of the Site Operations Team and part of the EHS Centre of Excellence (CoE), you will facilitate the deployment of ADM’s safety, health and environmental strategy across the location. You will ensure compliance with regulatory and ADM standards and help drive continuous improvement of EHS performance and results.

Main Responsibilities: (8-10 key responsibilities)

Order Lifecycle Management

Accurately entering and maintenance of Sales orders in the system.
Monitoring of order progress through the Sales order life cycle, i.e. production, QC, dispatch, and delivery to Customer.
Tracking and reporting on OTIF metrics and proactively address delays or risks to delivery.
Coordination with other functions such as Operations, Warehousing, and logistics teams.

Customer Relationship Management

Acting as the primary point of contact for customers regarding order status, delivery updates, and issue resolution.
Registering and managing of Customer complaints, ensuring timely follow up.
Maintain strong, ongoing relationships with Customers.

Logistics & Dispatch

Organizing transportation and dispatch activities in alignment with collection and delivery schedules.
Liaise with carriers and other 3PL partners to ensure efficient, cost-effective storage and delivery solutions.

Invoicing, Credits & Returns

Prepare and issue accurate and timely Customer invoices.
Process Customer returns and raise Credit notes as required.
Ensure Financial accuracy and documentation for all transactions.

Sales Support & Internal Liaison

Collaborating with the Sales team.
Provide internal stakeholders with updates on Order status and Customer issues.
Act as a liaison between customers and ADM (or other internal departments) to resolve issues.

Reporting & Reconciliation

Conduct monthly reconciliations for shipped orders vs. invoiced and delivered quantities.
Identify and resolve discrepancies in collaboration with Finance and Operations teams or 3PL providers.
Provide support on Audits, documentation and traceability exercises.

Skills & Abilities: (Languages, computer skills etc.)

Excellent Communication and interpersonal skills.
Proficient in ERP/order management systems and MS Office (Excel in particular).
High attention to detail, problem-solving abilities, and a Customer-first mindset.
Ability to manage multiple priorities and meet deadlines.

Education & Experience: (University degree, work experience, industry, etc.)

Proven experience in Order fulfilment, Customer service, or Sales support (3+ years preferred).
Strong understanding of Logistics (incoterms, exports/imports), Supply chain.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

110773BR

#LI-Hybrid

Ref ID

#LI-EMEA

Apply Now

Refine Your Search

customer service administrator jobs in hereford, eng

CSL Admin

Customer Service Administrator

Customer Service Administrator

Office Administrator & HR Administrator

Sexual Healthcare Receptionist (Part-Time)

Receptionist

Customer Service and Exports Administrator

Customer Service/Admin Assistant

Office Coordinator

Beauty Therapist/Receptionist

Sales Administrator

Asbestos and CCTV Drainage Administrator

Academic Registry Administrator

Wine Auction Operations and Business Administration Apprenticeship

Admin Assistant

Administrator/Receptionist

Customer Support & Operations Administrator

Senior Administrator

Receptionist & QUENSH Admin Assistant

Test Center Administrator (Gloucester)

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