Client services Work, Jobs in Woolpit, Sfk (with Salaries)

Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Money Advice and Pension Service Adviser
Citizens Advice —Bury St. Edmunds
- £26,415 - £29,795 a year
- Computer literacy
- Computer skills
- Budgeting
Care Services Co-ordinator (Rota)
Deben Willow Care Ltd —Ipswich
- £31,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
- Paid training
Quick apply
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Hybrid work
- Customer service
- Microsoft Office
- Databases
- Annual leave
Quick apply
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
Adviser (Attleborough and Watton Foodbank)
Norfolk Citizens Advice —Attleborough
- £25,867 a year
- Part-time
- Microsoft Office
- In-person
- Communication skills
- Annual leave
- Flexitime
Quick apply
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
2d
Sales Executive
Beauty Bell —Bury St. Edmunds
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Store discount
Quick apply
12d
Graduate Residential Valuation Surveyor
Residentially Chartered Surveyors —Great Barton
- £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
- Health & wellbeing programme
- Gym membership
Quick apply
Underwriting Assistant
AXA —Ipswich
- Computer literacy
- Data entry
- Communication skills
Sales Negotiator
Abbey Sales and Lettings Ltd —Brandon
- £25,000 - £40,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Residential Property Admin Support / Secretary
Atkins Dellow —Bury St. Edmunds
- Full-time
Lettings Administrator (12-Month Maternity Cover)
Whittley Parish Estate Agents —Diss
- Temporary
- Customer service
- English
- Microsoft Office
Quick apply
General Adviser
Citizens Advice East Suffolk —East Suffolk
- £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Research
Quick apply
Call Handling Receptionist and PA
MyRuby Ltd —Colchester
- £26,000 - £27,000 a year
- Temporary
- Microsoft Word
- Google Suite
- Computer literacy
Quick apply
Security - Security Officer
BidvestNoonan —Stowmarket
- £12.71 an hour
- Full-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
HR Administrator
Aaron Services —Stowmarket
- £14,352 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Databases
- Annual leave
Security Officer
BidvestNoonan —Bury St. Edmunds
- £13.54 an hour
- Part-time
- Computer literacy
- Front desk
- Computer skills
Quick apply

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client services jobs near woolpit, sfk

Business to Business Customer Service / Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Microsoft Office Suite
Complaint handling
Churn prevention
Customer loyalty building
B2B
Relationship management
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in woolpit, sfk

Business to Business Customer Service / Success Executive

Customer Service Advisor

Money Advice and Pension Service Adviser

Care Services Co-ordinator (Rota)

HR Administrator

Customer Service Advisor - Remote

Investigator

Adviser (Attleborough and Watton Foodbank)

Customer Service Advisor - Part Time, Fixed Term Contract

Sales Executive

Graduate Residential Valuation Surveyor

Underwriting Assistant

Sales Negotiator

Residential Property Admin Support / Secretary

Lettings Administrator (12-Month Maternity Cover)

General Adviser

Call Handling Receptionist and PA

Security - Security Officer

HR Administrator

Security Officer

I want to receive the latest job alerts for client services in woolpit, sfk

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