Customer support & operations administrator Work, Jobs in Worcester (with Salaries)

Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
7d
Account Handler / Sales Administrator
Athena Worksuface Fabrications Ltd —Worcester
- £26,437 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Annual leave
Quick apply
8h
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Network Operations Administrator
Carousel Logistics —Birmingham
- £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Free parking
- Annual leave
11d
Finance Administrator
Green Sheep Group Ltd. —Stratford-upon-Avon
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Employee assistance programme
- Life insurance
Quick apply
12d
Trainee People Administrator
Speller Metcalfe Ltd —Malvern
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
5d
Sales Office Administrator
B.A. Steels Limited —Alveston
- £23,500 - £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Sick pay
Quick apply
14d
Sales and Admissions Administrator
My Brainology —Birmingham
- £80 a day
- Part-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
1h
Office Administrator
Glenmar Seafoods UK Ltd —Hereford
- From £26,437 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8h
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Logistics Administrator
Apreco Ltd —Bishops Frome
- £26,000 - £27,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Accounts Payable & Expenses Administrator
Northrop Grumman —Cheltenham
- £26,000 - £29,000 a year
- Hybrid work
- Communication skills
- Time management
People Administrator
University of Gloucestershire —Pittville
- £24,685 - £28,031 a year
- Full-time
- Customer service
- University
- Human resources
- Annual leave
Receptionist/Administrator
Kingscott Dix (Cheltenham) Limited —Cheltenham
- From £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
1d
Transport Planner / Administrator (Evenings)
Chillway Express Specials Ltd —Tewkesbury
- £28,080 - £29,120 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Sick pay
Quick apply
Warehouse Administrator
MedScience Group —Kidderminster
- £26,618 a month
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
Quick apply
Transport Administrator
HIVED —Redditch
- £29,000 - £31,000 a year
- Full-time
- Annual leave
11d
Operations Administrator
Beck Prosper Ltd —Kingswinford
- £25,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
Quick apply
6d
Employee Relations Operations Administrator
Select Engineering —Birmingham
- £23.60 an hour
- Call to connect
- Data analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
Stock & Admin Clerk
DHL —Gloucester
- £28,500 - £32,000 a year
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking

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customer support & operations administrator jobs near worcester

Member Support Administrator

Bluline Health Ltd
Worcester

Quick apply

Job details

Permanent | Full-time
£26,364 a year
7 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Bluline Health Ltd
Member Support Administrator

Job Type: Full-Time Permanent. Hours: Monday to Friday, 37.5 hours per week

Salary: £26364.00 per annum
Location: Worcester, UK (Cadbury House, Blackpole East)
Reporting to: Deputy Operations Manager & Operations Manager

Company background

Bluline Health Ltd is a dedicated and compassionate healthcare scheme providing specialist support and access to private medical care for the UK’s police family, including serving officers, staff, and their relatives. Our mission is to “protect the protectors” by offering a reliable and affordable healthcare alternative that complements NHS services. As a not-for-profit organisation, we reinvest all our resources to enhance the services we provide to our valued members.

We are continuing to grow and are looking for a caring, organised, and detail-oriented individual to join our team and support our members throughout their journey with Bluline Health.

The opportunity

This is an excellent opportunity for a professional, empathetic, and service-focused individual to develop a career in member support within a purpose-driven organisation. Reporting to the Deputy Operations Manager/Operations Manager, you will play a vital role in delivering a high-quality experience for our members by providing administrative and customer support across our healthcare scheme.

You will receive comprehensive training and ongoing support, working within a collaborative and supportive environment where your contribution directly impacts the well-being of police officers and their families.

Key responsibilities

Member support: Act as a first point of contact for members, responding to enquiries via telephone, email, and written correspondence in a professional and compassionate manner.
Administration: Accurately process member applications, amendments, renewals, and cancellations, ensuring all records are kept up to date and compliant.
Claims and benefits support: Assist members with general queries relating to benefits, claims processes, and access to services, escalating complex issues where appropriate.
Data management: Maintain accurate member records using internal systems and CRM software, ensuring confidentiality and data protection standards are upheld at all times.
Liaison: Work closely with healthcare providers and external partners to support member queries and resolve issues efficiently.
Quality service delivery: Ensure all interactions reflect Bluline Health’s values and commitment to delivering an excellent member experience.
General administrative duties: Provide administrative support to the broader team, including document management, reporting, and other ad hoc tasks as required.

Skills and qualifications

Experience: Previous experience in an administrative, customer service, or member support role is desirable but not essential. A strong service mindset and willingness to learn are key.
Communication: Excellent verbal and written communication skills, with the ability to explain information clearly and sensitively.
People skills: A friendly, calm, and professional approach, with a genuine desire to help and support others.
Organisation: Strong attention to detail and the ability to manage multiple tasks accurately and efficiently.
IT proficiency: Confidence using standard office software (e.g. Microsoft Office) and the ability to learn new systems and databases.
Discretion: A high level of integrity and respect for confidentiality when handling sensitive information.

What we offer

Benefits: Company pension scheme, private medical insurance, and a friendly, supportive working environment.
Purpose-driven work: The opportunity to make a meaningful difference to the lives of police officers, staff, and their families.
Training and development: Full role-specific training and ongoing support to help you succeed.

Employment requirements

It is a requirement of the role that applicants must apply for, pass, and maintain Police Vetting to NPPV Level 2 for the duration of their employment. This requires that all applicants must have been resident in the United Kingdom for a minimum of three years prior to application, with a comprehensive address history of at least five years.

How to apply

If you are passionate about delivering excellent support and want to be part of an organisation that truly makes a difference, we would love to hear from you. Please submit your CV and a covering letter explaining why you would be an excellent fit for the role.

Job Type: Permanent Full Time
Hours: 37.5 per week - Monday to Friday

Pay: £26,364.00 per annum ( £13.52 per hour)

Benefits:

Company pension
On-site parking
Private medical insurance

Application question:

It is a requirement of the role that applicants must apply for, pass and maintain Police Vetting to NPPV Level 2 for the duration of their employment. This requires that all applicants must have been resident in the United Kingdom a minimum of three years prior to application, with comprehensive address history of at least five years. Do you fit this criteria?

Work authorisation:

United Kingdom (required)

Work Location: In Person in Worcester WR3 8SG

Job Types: Full-time, Permanent

Pay: £26,364.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Worcester WR3 8SG: reliably commute or plan to relocate before starting work (required)

Application question(s):

It is a requirement of the role that applicants must apply for, pass and maintain Police Vetting to NPPV Level 2 for the duration of their employment. This requires that all applicants must have been resident in the United Kingdom for a minimum of three years prior to application, with a comprehensive address history of at least five years. Do you fit this criteria?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & operations administrator jobs in worcester

Member Support Administrator

Account Handler / Sales Administrator

Customer Support & Operations Administrator

Network Operations Administrator

Finance Administrator

Trainee People Administrator

Sales Office Administrator

Sales and Admissions Administrator

Office Administrator

Export Coordinator / Warehouse Administrator

Logistics Administrator

Accounts Payable & Expenses Administrator

People Administrator

Receptionist/Administrator

Transport Planner / Administrator (Evenings)

Warehouse Administrator

Transport Administrator

Operations Administrator

Employee Relations Operations Administrator

Stock & Admin Clerk

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