Client services Work, Jobs in Bangor (with Salaries)

Director of Client Success
Vibranium SEO Group —Bangor
- £84,942 - £94,000 a year
- Full-time
- English
- Business development
- Analysis skills
Quick apply
3d
Client Outreach Refresh Specialist
Bank of America —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of Travel Operations
Turismo Lahuan Travel and Business Services Ltd —Bangor
- £56,538 - £90,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
4d
Travel Operations Manager
Turismo Lahuan Travel and Business Services Ltd —Bangor
- £39,500 - £45,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
Quick apply
3d
Business Operations Coordinator
AgentWise Business Solutions —Bangor
- £2,150 - £2,500 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
9d
Office Operations Coordinator
Pilger Client Operations Group —Bangor
- £2,200 - £2,600 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
8d
Digital Operations Coordinator
BrainSpark Digital Services —Bangor
- £2,250 - £2,650 a month
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
9d
Client Services Manager
Workforce Advancement and Management Centre Lisburn Trust —Lisburn
- £2,409 - £3,750 a month
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
3d
Used Cars Sales Executive
Donnelly Group NI —Bangor
- Up to £41,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Customer Support Associate
Finastra —Bangor
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Chaperone / Befriender
Chaperone Solutions Ltd —Antrim
- From £12.71 an hour
- Part-time
- English
- Travel
- In-person
Quick apply
6d
Property Valuer
Gareth Mills Estate Agents Ltd —Carrickfergus
- From £12.71 an hour
- Part-time
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
Property & Facilities Coordinator
Ards Business Hub —Newtownards
- £12.81 - £13.59 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
7d
Beauty Therapist
Superdrug —Bangor
- £13.85 an hour
- IT
- Store discount
- Employee discount
Quick apply
Sales & Marketing Executive
Core Growth —Bangor
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Community and Member Service Executive
Glandore —Belfast
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
5d
GP Receptionist Temporary Maternity Cover
Donaghadee Health Centre —Donaghadee
- £14 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
3d
Test Center Administrator (Armagh Town)
Pearson —Belfast
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Centre Executive
Custom House Managed Office Space —Belfast
- £26,400 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Sick pay
Quick apply
14d
Client Development Co-ordinator
Action Mental Health —Antrim
- £30,342 - £32,110 a year
- Full-time
- Organisational skills
- Communication skills
10d

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Director of Client Success

Vibranium SEO Group
Bangor

Quick apply

Job details

Permanent | Full-time
£84,942 - £94,000 a year
3 days ago

Benefits

Company car
Private medical insurance
Transport links
On-site parking

Qualifications

Business processes
English
Business development
Analysis skills
SEO
Account management
Leadership
Communication skills

Full job description

About the Role:

Bangor combines a strong local business community with easy access to the wider Belfast commercial market, and at Vibranium SEO Group, we help ambitious companies turn digital visibility into measurable growth. We provide SEO, content strategy, paid search, and digital performance services to businesses across the UK and Ireland. We are looking for a Director of Client Success who can lead our client services function, strengthen long-term partnerships, and ensure every account receives consistent strategic value. You will oversee key client relationships, guide a team of account and client success professionals, and work closely with our SEO, content, analytics, and commercial teams. This is a senior leadership role for someone who understands that successful client service requires more than regular meetings. It requires clear communication, commercial awareness, strong delivery standards, and the ability to turn client objectives into practical growth strategies.

Why Work With Us?

The Environment: Our Bangor office provides a professional and collaborative setting close to the town centre and local transport links. We value open communication, focused teamwork, and a working environment where senior leaders remain accessible.

Leadership Influence: You will have direct input into client retention strategy, service development, team structure, and commercial decision-making from your first day.

Established Services: Our core services include technical SEO, content marketing, search strategy, paid media, analytics, and conversion improvement, giving you a broad platform from which to support client growth.

Professional Growth: You will receive access to leadership development resources, industry events, and relevant digital marketing conferences to keep your commercial and sector knowledge current.

Key Responsibilities:

Client Success Strategy: Develop and lead the company-wide client success strategy, with a focus on retention, satisfaction, account growth, and long-term partnership value.

Senior Client Leadership: Act as the senior point of contact for strategic and high-value accounts. Build trusted relationships with business owners, marketing directors, and senior stakeholders.

Team Leadership: Manage, mentor, and develop client success managers, account managers, and support team members. Set clear expectations, review performance, and maintain strong service standards.

Account Retention: Identify risks within the client portfolio, create recovery plans for vulnerable accounts, and improve renewal and retention performance.

Commercial Growth: Work with clients and internal teams to identify opportunities for service expansion, cross-selling, and additional strategic support.

Service Delivery Oversight: Ensure client commitments, campaign milestones, reports, and agreed deliverables are completed accurately and on schedule.

Performance Reporting: Review client performance data, campaign results, retention metrics, satisfaction scores, and account profitability to support informed decision-making.

Stakeholder Management: Collaborate closely with SEO specialists, content teams, paid media professionals, finance, operations, and business development to ensure a consistent client experience.

Process Improvement: Develop scalable onboarding, account review, escalation, reporting, and renewal processes across the client success department.

Executive Communication: Present client portfolio performance, commercial risks, retention forecasts, and growth opportunities to the senior leadership team.

What We Are Looking For:

Experience: At least 7 years of experience in client success, account management, digital marketing, professional services, or a related commercial environment, including a minimum of 3 years in a senior management or leadership position.

Industry Knowledge: Strong understanding of SEO, digital marketing, paid search, content strategy, analytics, or performance marketing services.

Leadership Skills: Proven experience managing client-facing teams, developing employees, improving service standards, and creating a high-performance culture.

Commercial Awareness: Strong understanding of account profitability, renewals, retention, upselling, revenue forecasting, and contract value.

Client Management: Demonstrated success managing complex or high-value client relationships and communicating confidently with senior decision-makers.

Communication Skills: Excellent written and verbal English, with the ability to explain campaign performance, commercial recommendations, and technical information clearly.

Analytical Ability: Comfortable using account data, customer feedback, performance reports, and commercial metrics to guide decisions.

Problem Solving: Able to manage escalations calmly, identify the root cause of client concerns, and create practical solutions that protect the relationship.

Mindset: You are commercially focused, client-centred, organised, and accountable. You understand when to challenge expectations, when to support the team, and when to take direct ownership of an important client issue.

Pay: £84,942.00-£94,000.00 per year

Benefits:

Company car
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

client services jobs in bangor

Director of Client Success

Client Outreach Refresh Specialist

Head of Travel Operations

Travel Operations Manager

Business Operations Coordinator

Office Operations Coordinator

Digital Operations Coordinator

Client Services Manager

Used Cars Sales Executive

Customer Support Associate

Chaperone / Befriender

Property Valuer

Property & Facilities Coordinator

Beauty Therapist

Sales & Marketing Executive

Community and Member Service Executive

GP Receptionist Temporary Maternity Cover

Test Center Administrator (Armagh Town)

Centre Executive

Client Development Co-ordinator

I want to receive the latest job alerts for client services in bangor

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