Technical support occupations Work, Jobs in Beckton, Gtl (with Salaries)

Junior IT & Customer Support Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Sick pay
Quick apply
11d
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
11d
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
IT Technician
Food Bazar Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- POS
- In-person
Quick apply
4d
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
Support Specialist in the UK
TicketCo —London
- Remote
- AI
- Communication skills
London Junior IT Consultant (1-Year Contract)
Gadgets Lab Ltd —London
- £32,000 - £40,000 a year
- 8 hour shift
- In-person
- Communication skills
Quick apply
11d
IT Support Analyst
APPA IT Solutions Ltd —London
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- AI
- Work from home
- Sick pay
Quick apply
4d
IT Support Engineer
Anthropic —London
- £130,000 - £175,000 a year
- Hybrid work
- Google Suite
- Bachelor's degree
- Scripting
- Flexible schedule
IT Administration Apprentice
Montagu Evans —London
- Temporary
- Customer service
- Analysis skills
- Computer skills
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
IT Technician
VYRONOX STUDIOS LIMITED —London
- £41,700 a year
- Full-time
- Maintenance
- In-person
- Communication skills
Quick apply
4d
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
End User Support Engineer (L2/L3)
Nimbus —London
- £45,000 - £50,000 a year
- Full-time
- Google Suite
- Maintenance
- Continuous improvement
- Health & wellbeing programme
- Life insurance
Quick apply
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Word
- Writing skills
- No degree
2nd/3rd Line Support Engineer
Computer Systems UK Ltd —Bishop's Stortford
- Full-time
- In-person
- Communication skills
Quick apply
Customer Support Specialist - UK
splose —London
- Full-time
- Hybrid work
- Communication skills
Quick apply

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technical support occupations jobs near beckton, gtl

Junior IT & Customer Support Technician

Kedeia
Beckton

Quick apply

Job details

Full-time
£26,820 - £35,000 a year
11 days ago

Benefits

Company pension
Transport links
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
User account provisioning
Ticket management
User account management
Computer hardware
Computer networking
Customer support
Customer interaction
Application support
CompTIA A+
Raspberry Pi
Mobile devices

Full job description

About us

We're a small, growing technology group. We build and run Kedeia, a software platform used by funeral directors, alongside providing IT and cloud services to a range of business clients.

Much of your day will be spent supporting people using Kedeia, alongside hands-on IT work for our wider client base. One hour you might be helping a funeral director solve a problem in the software; the next you could be setting up a new laptop, sorting a Microsoft 365 issue or helping install equipment at a client site.

Our customers often work in busy, sensitive environments, so being patient, dependable and able to explain things clearly matters just as much as your technical ability.

Because we're small, you won't be stuck in a ticket queue doing the same three things all day. You'll see jobs through from start to finish, work directly with customers and learn quickly across software, hardware, Microsoft 365 and infrastructure.

We'll invest in you with funded certifications, hands-on training and real responsibility. As you develop, there will be opportunities to progress into areas such as second-line support, Microsoft cloud, infrastructure, implementations or customer success.

What you'll be doing

Being the first point of contact for Kedeia customers and IT clients by phone, email and ticket, making sure they feel looked after
Helping funeral directors use Kedeia — answering questions, explaining features and resolving day-to-day issues
Troubleshooting Windows, Microsoft 365, hardware, software and general IT problems
Setting up and configuring laptops, PCs and mobile devices
Managing Microsoft 365 users, including new accounts, password resets, licences, MFA, shared mailboxes and basic permissions
Assisting with basic networking and infrastructure work, including connectivity checks, routers, firewalls and site equipment — we'll train you
Helping with equipment installations and other practical work at client sites when required
Keeping clear, accurate notes and documentation of the work you've done
Escalating trickier problems with a proper handover, then learning from how they're resolved
Following issues through rather than simply passing them on and forgetting about them

What we're looking for:

A genuine interest in IT and technology, with evidence that you teach yourself — whether that's running a home lab, building PCs, fixing family kit, tinkering with a Raspberry Pi, completing self-directed learning or working towards your own qualifications
A calm, friendly and patient manner with customers — you can explain something technical to a non-technical person without making them feel silly
Comfortable using Windows, Microsoft 365 and everyday computer hardware
Well-organised, willing to write things down and able to follow a process
Curious and willing to investigate problems rather than immediately giving up
Honest about what you don't know — you're happy to say "I'll find out" rather than guess
Right to work in the UK

Nice to have — but we'll teach you

Experience in an IT support, helpdesk, software support or customer service role
Exposure to Microsoft 365 or Entra ID administration
Some understanding of networking, routers, firewalls or business IT equipment
CompTIA A+, Microsoft MS-900, AZ-900 or a similar entry-level certification
A full UK driving licence, particularly useful for occasional client-site work

What matters most is your attitude.

If you're technically curious, good with people and genuinely want to learn, we'll help you build the rest.

Why work with us:

Variety — you'll work across software, hardware, Microsoft 365, cloud and customer support rather than being boxed into one narrow role
Ownership — you'll see work through from beginning to end and have a visible impact in a small team
Fast learning — you'll work directly with experienced people and get exposure to a much broader range of technology than you might in a large first-line helpdesk
Funded development — we'll support relevant certifications and structured learning as your skills grow
Real progression — opportunities to develop towards second-line support, Microsoft cloud, infrastructure, implementations or customer success
Sensible location — based in Beckton, with DLR connections and an easier commute from much of East London and Essex than travelling into the City
A team that backs you — you'll be encouraged to ask questions, learn how problems are solved and gradually take on more responsibility

Pay: £26,820.00-£35,000.00 per year

Benefits:

Company pension
On-site parking
Sick pay
Transport links

Work Location: In person

Quick apply

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