Documentation manager Work, Jobs in Birmingham, Eng (with Salaries)

Booking Services Manager
Bookings & Reservations Group Ltd —Birmingham
- £40,000 - £55,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Language training provided
Quick apply
2d
Data and Insight Manager
Acorns Children's Hospice —Birmingham
- £46,350 a year
- Full-time
- Hybrid work
- Management
- SQL
- Data entry
- Annual leave
- Employee discount
10d
Document Control Manager
High Speed Two (HS2) —Birmingham
- £35,244 - £41,464 a year
- Full-time
- Leadership
- Communication skills
3d
Risk Manager
West Midlands Combined Authority —Birmingham
- £53,120 - £59,417 a year
- Part-time
- Mentoring
- AI
- Business
- Annual leave
- Employee discount
11d
Delivery Manager - L&P
High Speed Two (HS2) —Birmingham
- £41,092 - £48,344 a year
- Full-time
- Microsoft Excel
- Project management
- Contracts
10d
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Account Manager, Birmingham
EverDriven Technologies LLC —Birmingham
- £60,000 - £70,000 a year
- Microsoft Word
- Spanish
- Microsoft Excel
- Annual leave
- Employee assistance programme
12d
Manager, Transformation Strategy & Governance
Deloitte —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Test Analyst
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Java
- SQL
- Analysis skills
- Employee discount
11d
Customer Support Manager
Momentus Technologies —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Marketing Manager- Built Environment
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quality Assurance and Development Manager
Bright Life Living —Great Barr
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Free parking
Quick apply
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Data Privacy Manager
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Project management
- IT
- Employee discount
Information Manager
AECOM —Birmingham
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Access
- Engineering
E-commerce IT Manager
Bramah Safeguarding CIC —Birmingham
- £60,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
1h
HR Manager
Taxpro —Birmingham
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Human resources
Quick apply
People Advisor - Operations & Analytics
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Administrative experience
- Analysis skills
11d
Lead Project Manager
Correla —Solihull
- £65,000 a year
- Agile
- Annual leave

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Booking Services Manager

Bookings & Reservations Group Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£40,000 - £55,000 a year
2 days ago

Benefits

Casual dress
Health & wellbeing programme
Employee mentoring programme
Language training provided
Company events

Qualifications

Management
Customer service
Supervising experience
Bachelor's degree
Business
Communication skills

Full job description

About the Role

Bookings & Reservations Group Ltd operates within the booking management, reservations support, customer service, and service coordination sector, helping customers and business clients manage enquiries, bookings, updates, and service requests efficiently. We are seeking a Booking Services Manager to oversee daily booking operations, coordinate support teams, and ensure a smooth and professional customer experience.

Why Join Us?

Career Growth Opportunity
Develop your management career within a professional UK-based bookings and reservations services company.

Competitive Compensation
Receive a realistic and competitive annual salary aligned with mid-level booking services management roles in Birmingham.

Professional Service Environment
Work in a structured setting that values accuracy, communication, organisation, and customer satisfaction.

Meaningful Business Impact
Help improve booking efficiency, strengthen service quality, and support continued business growth.

Key Responsibilities

Manage daily booking services, reservations support, and customer service workflows
Coordinate customer enquiries, booking updates, cancellations, and service requests
Support reservations staff, service teams, and administrative workflows
Monitor booking accuracy, response times, customer feedback, and service quality
Liaise with clients, suppliers, partners, and internal departments
Prepare reports, schedules, service updates, and process improvement recommendations
Ensure booking activities follow company policies, service standards, and customer requirements

What We Are Looking For

Experience

Experience in booking services, reservations, customer service, hospitality, travel support, or service coordination
Previous team coordination or supervisory experience is preferred
Experience working with booking systems, customer enquiries, or service reporting is an advantage

Skills

Booking services management
Reservations and customer service coordination
Team supervision and workflow planning
Reporting, scheduling, and documentation
Customer experience and issue resolution
Strong communication, organisation, and attention to detail

Education

Bachelor’s degree in Business Administration, Hospitality Management, Travel Management, Communications, or a related field is preferred
Professional certifications in customer service, hospitality, service management, or operations are an advantage

Pay: £40,000.00-£55,000.00 per year

Benefits:

Casual dress
Company events
Employee mentoring programme
Health & wellbeing programme
Language training provided

Work Location: In person

Quick apply

Refine Your Search

documentation manager jobs in birmingham, eng

Booking Services Manager

Data and Insight Manager

Document Control Manager

Risk Manager

Delivery Manager - L&P

People Manager

Account Manager, Birmingham

Manager, Transformation Strategy & Governance

Housing Manager

Test Analyst

Customer Support Manager

Marketing Manager- Built Environment

Quality Assurance and Development Manager

Administration Officer

Data Privacy Manager

Information Manager

E-commerce IT Manager

HR Manager

People Advisor - Operations & Analytics

Lead Project Manager

I want to receive the latest job alerts for documentation manager in birmingham, eng

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