Customer service representative Work, Jobs in Burntwood, Sts (with Salaries)

Customer Support Advisor - Maternity Cover
Lesters Packaging —Burntwood
- £27,700 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Sick pay
Quick apply
Customer Service Representative
Aggreko —Cannock
- Full-time
- CRM software
- Sales
- Customer service
- Annual leave
- Employee assistance programme
11d
One Stop - Customer Service Assistant
One Stop —Chasetown
- £12.81 an hour
- Part-time
15h
Customer Services Assistant
ChelmsfordStarCoop —Lichfield
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
8d
Customer Services Assistant
Central Coop —Lichfield
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
8d
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
13d
Customer Service Advisor
SunbeltRentals —Walsall Wood
- £29,724 a year
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
5d
Customer Service Advisor
Trophystore.co.uk Ltd —Tamworth
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service Assistant
Midlands Partnership University NHS Foundation Trust —Tamworth
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Customer Service & Sales Advisor
Stellantis &You —Birmingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
14d
Experienced Customer Service Representative
UEI Falcontec —Halesowen
- From £12.71 an hour
- Overtime
- Bilingual
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
13d
Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Assistant
Shell Cannock —Cannock
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
11d
Customer Service Advisor
Wiltshire Farm Foods —Lichfield
- £12.71 an hour
- Temporary
- English
- Data entry
- In-person
- Free parking
Quick apply
7d
Customer Service Advisor
NCF Living —Coleshill
- £27,040 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Sales & Customer Support Assistant (varied role)
Leisure Vehicle Services —Cannock
- From £27,000 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Free parking
Quick apply
4d
Customer Service Advisors
STAFFORD BOROUGH COUNCIL —Stafford
- £25,948.95 - £26,403.00 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
6d
Customer Service Agent
Mr Lender —Birmingham
- £26,420.00 - £38,760.14 a year
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Customer Service Advisor
ATL —Derby
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Customer Service
Biffa Waste Services —Wednesbury
- Customer service
- Microsoft Office
- IT
Quick apply

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Customer Support Advisor - Maternity Cover

Lesters Packaging
Burntwood

Quick apply

Job details

Full-time
£27,700 a year

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
GCSE
Administrative experience

Full job description

At Lesters we’re a family-owned business with forty years of heritage. We’re friendly, responsive, and have grown by being a true business partner to our clients. We have big ambitions. We’ve invested heavily in facilities, technology and people to create improved capability, capacity and efficiency. We’re on an exciting journey to shake up the industry and we want to take you with us.

JOB SUMMARY

The Role: Customer Support Advisor - Maternity Cover

Lesters, the large packaging specialists, have a vacancy within our customer support team for maternity cover which may lead to a permanent role.

This role is ideal for a proactive and highly organised candidate with a warm and professional telephone manner capable of building positive relationships with our customers, external sales teams and drivers.

The successful candidate will have strong administrative skills, with the ability to manage and maintain customer records using CRM systems, Excel spreadsheets and other internal systems.

This role requires someone who can effectively multi-task, remain organised in a fast-paced environment, and provide excellent customer support at every stage.

Key Duties

· Communicate effectively with customers, external sales representatives, and drivers

· Provide a friendly and professional service, ensuring all customer enquiries are handled efficiently

· Maintain and update accurate customer records throughout the sales order process

· Manage data using CRM systems, Excel spreadsheets, and other administrative tools

· Creating specs if needed in accordance with business process/requirements

· Set up customer accounts ensuring information is accurate and up to date

· Generating reports on customer account activities or other information as required.

· Communicate with suppliers to ensure board is on site when needed, establishing reasons and timescales for supplies as and when appropriate, including POD’s

· Proactively communicate lead times and, and late deliveries to customer managing their expectations.

· Booking transport utilising the Company fleet of vehicles and outside haulage, monitoring costs / reducing unnecessary spend to maximise commerciality, ‘on time’ deliveries achieved, and drivers’ hours are used within government guidelines.

· Support the sales process from order placement through to completion

· Ensure all information is kept up to date and organised

Our Ideal Candidate

Previous experience of working within the cardboard industry is desirable but not essential.

They will also:

· Be a team player

· Be willing and motivated to continuously strive to improve.

· Have a good work ethic

· Be a punctual and reliable individual, who is flexible, willing to learn and embrace new skills.

What is on offer?

· Starting salary will be £27,700 per year, dependent on experience.

· Working hours will be 9.00am to 5.00pm Monday-Thursday. 9.00am to 3.45pm on Fridays.

· Workplace pension scheme.

· Holidays: 28 days per year including bank holidays, increasing with service with access to the latest app based software making booking time off simple and accessible.

· Benefits that accrue with service to include paid sick leave, medical cash plans, 24/7 employee assistance programme.

· Quality, branded work clothing provided, so staff look and feel part of the team.

· Clear and open management structure, good staff facilities, ongoing investment in people and plant.

· Training and development open to all.

· Location: Mount Road Burntwood, Staffordshire, WS7 0AJ.

Applications

If you’re always thinking “What’s next?” rather than “That’s it.” and if you want to become an integral part of a forward-thinking ambitious organisation, we’d love to hear from you.

To apply, email your CV or complete our application form, which is available to download, to our HR Manager by clicking ‘to apply’

We’re Lesters, the large packaging specialists, and we deliver more.

Pay: £27,700.00 per year

Work Location: In person

Quick apply

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