Service manager Work, Jobs in Durham, Eng (with Salaries)

Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
6d
Operations Manager
Demeter Limited —Sedgefield
- £40,000 - £43,000 a year
- Full-time
- Inventory control
- Customer service
- Analysis skills
- Free parking
Quick apply
6d
Courier Manager
William Smith Group 1832 —Barnard Castle
- £38,000 - £47,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
VacancyTitle: Customer Team Manager - Billing Call Centre
Northumbrian Water/Essex & Suffolk Water —Durham
- £35,615 - £41,900 a year
- Full-time
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
3d
Shop Manager
Farmfoods —Spennymoor
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
Depot Transport Supervisor
FlooringSuperstore.com —Durham
- £37,000 - £41,000 a year
- Full-time
- Computer literacy
- Forklift
- Computer skills
- Free parking
- Store discount
Quick apply
8d
Regional Manager
WeBuyAnyCar —Newcastle upon Tyne
- Up to £37,500 a year
- Rotating shift
- Recruiting
- Training & development
- Retail management
Quick apply
Responsible Individual
Duty of Care Limited —Staindrop
- £250 - £500 a day
- Part-time
- Team management
- In-person
- Leadership
- Free parking
Quick apply
3d
Senior Performance Manager
Tees, Esk and Wear Valleys NHS Trust —Durham
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Databases
- Analysis skills
- Continuous improvement
Estates Manager
Bishop Chadwick Catholic Education Trust —Houghton le Spring
- £60,000 a year
- Continuous improvement
- School
Workplace Wellbeing Coordinator
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Presentation skills
- Annual leave
- Employee assistance programme
7d
Service Delivery Manager
OCS Group —Newcastle upon Tyne
- Team management
- Travel
- Computer skills
Quick apply
Store Manager
FlooringSuperstore.com —Bishop Auckland
- Up to £46,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
11d
Service Delivery Supervisor - North East
HSL Compliance Limited —Durham
- £32,000 - £34,000 a year
- Team management
- Training & development
- Annual leave
- Sick pay
Quick apply
Housing Services Officer, Durham
Inspire North —Durham
- £27,804 - £30,383 a year
- Full-time
- Hybrid work
- Paid training
- Annual leave
6d
Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Regional Operations Manager
Graysons Properties Ltd —Newcastle upon Tyne
- From £48,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
Quick apply
10d
Estimator/project manager
R Fox construction —Durham
- £40,000 - £47,200 a year
- Remote
- Engineering
- Organisational skills
- Communication skills
Quick apply
9d
Barista - Store# 67791, Durham - Old Pit Lane DT
Starbucks —Durham
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme

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Contract Manager

DFP Services Ltd -
Durham

Quick apply

Job details

Permanent | Full-time
Up to £42,000 a year

Benefits

Free parking

Qualifications

Contract management
Driving Licence
Report writing
Client engagement
Computer literacy
Profit & loss
Customer relationship management
Relationship management
Contracts
Computer skills
Customer support
Customer interaction
Leadership
Communication skills
Contract administration

Full job description

The Role

A Contract Manager role is implemented to improve service delivery to customers and develop the contracts in which they are assigned. This role requires you to not only look at the day to day but ensure that the development of the contract is hitting the highest potential outcome for the business. Assisting with not only service delivery but ensuring customer expectations are being met. You need to have a full understanding of all contractual requirements and be able to ensure these are delivered

The Responsibilities
As our Contract Manager, you’ll be responsible for:

Manage and oversee the delivery of multiple maintenance contracts, ensuring they align with contract KPIs and contract SLAs
Attend, hold and encourage contract weekly/monthly meetings as per contractual requirements and offer other services and assistance to the customer in other areas of their business as required
Work closely with Regions to plan and coordinate direct resource and resolve any issues or failures with the highest of communication to the customer directly
Coordinate any sub-contract resource and any return work follow ups
Serve as a single point of contact for customers aiding building a strong working relationship
Produce and submit contractual reports to customers as required and highlight any repeat issues or trends
Create and deliver condition reports and potential opportunities for upgrades
Ensuring the details of the contract are fully understood
Bonus scheme for achieving KPI targets

The Person
This ideal person who’ll thrive in this role:

Excellent communication skills.
Strong Health and Safety awareness.
Have high levels of IT literacy.
Strong Contract Management experience
Financially aware and understanding of P&L
Commercially aware to build and expand customer relations.
Hold industry qualifications.

The Essential Criteria

Experience in in services we delivery (preferred not essential)
Experience in management or leadership role.
Management Qualifications or equivalent
Full UK Driving License
Enhanced DBS clearance.

The Hours

Working hours are 8am-16.30pm Monday - Friday standard with overtime expected to be carried out where applicable due to the nature of the role.
Office based role with site visits required where applicable.
33 Days holiday including bank holiday

The Benefits

Free parking
On-site gym
Weekly pay
Long service incentives
Training opportunities
Free eye test vouchers
Company mobile provided
Company laptop provided
Competitive bonus

Job Types: Full-time, Permanent

Pay: Up to £42,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in durham, eng

Contract Manager

Metering Service Delivery Manager

Operations Manager

Courier Manager

VacancyTitle: Customer Team Manager - Billing Call Centre

Shop Manager

Depot Transport Supervisor

Regional Manager

Responsible Individual

Senior Performance Manager

Estates Manager

Workplace Wellbeing Coordinator

Service Delivery Manager

Store Manager

Service Delivery Supervisor - North East

Housing Services Officer, Durham

Operations Manager

Regional Operations Manager

Estimator/project manager

Barista - Store# 67791, Durham - Old Pit Lane DT

I want to receive the latest job alerts for service manager in durham, eng

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