Service delivery manager Work, Jobs in Findon (with Salaries)

Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Assistant Operations Manager
Lucketts Travel —Lancing
- £35,000 a year
- Overtime
- Team management
- Travel
- In-person
- Free parking
Quick apply
Stock and Replenishment Supervisor
Rubix —Findon
- Full-time
- Supervising experience
8d
Service Manager
Leonard Cheshire —Worthing
- £37,000 - £43,000 a year
- Weekend availability
- Travel
- Organisational skills
- Training & development
- Employee assistance programme
Quick apply
Resident Liason Officer (RLO) Part Time
Craig Construction Services Ltd —Shoreham by Sea
- £14,500 - £15,500 a year
- Part-time
- Computer literacy
- Travel
- Computer skills
Quick apply
6d
Garden Centre Supervisor
Highdown Garden Centre —Worthing
- £30,000 a year
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Delivery Manager
OneFamily —Brighton
- £65,000 a year
- Full-time
- Agile
- Communication skills
13d
Outreach Team Leader
Change Grow Live —West Sussex
- £36,101.10 - £38,114.53 a year
- Travel
- Leadership
- Annual leave
- Employee discount
Maternity Cover Assistant Manager
PetsCorner —Shoreham by Sea
- £12.87 an hour
- Temporary
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Practice Manager
The Glebe Surgery —Storrington
- Part-time
- Management
- Supervising experience
- Continuous improvement
- Free parking
Quick apply
Site Facilities Manager
The Aldingbourne Trust —Fontwell
- £35,000 a year
- Full-time
- Maintenance
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
6d
Night Team Manager
Lanes Group —Worthing
- £38,295 a year
- Full-time
- Customer service
- Continuous improvement
- Training & development
Quick apply
6d
Compliance Manager
Caremark Limited —Worthing
- £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Continuous improvement
- Contracts
- Free parking
- Annual leave
Quick apply
2d
Service Delivery Manager
Rentokil Initial Group —Crawley
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Business
- Free parking
- Employee assistance programme
Quick apply
5d
Visiting Scheme Manager
Clarion Housing Group —Littlehampton
- £17,485.35 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
5d
Sales Assistant at Tesco
The Entertainer at Tesco —Worthing
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
9d
Assistant Manager
PetsCorner —Pulborough
- £12.87 an hour
- Full-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Team Administrator / Coordinator
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Full-time
- Oracle
- Computer literacy
- Organisational skills
5d
Shipping and Logistics Coordinator
Flare Audio Ltd —Lancing
- From £29,000 a year
- Full-time
- Writing skills
- Forklift
- Data entry
- Free parking
- Employee discount
Quick apply
2d
Final Mile Territory Manager
Evri —Shoreham by Sea
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills

I want to receive the latest job alerts for service delivery manager in findon

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Corporate Operations

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

service delivery manager jobs in findon

Head of Corporate Operations

Assistant Operations Manager

Stock and Replenishment Supervisor

Service Manager

Resident Liason Officer (RLO) Part Time

Garden Centre Supervisor

Delivery Manager

Outreach Team Leader

Maternity Cover Assistant Manager

Practice Manager

Site Facilities Manager

Night Team Manager

Compliance Manager

Service Delivery Manager

Visiting Scheme Manager

Sales Assistant at Tesco

Assistant Manager

Team Administrator / Coordinator

Shipping and Logistics Coordinator

Final Mile Territory Manager

I want to receive the latest job alerts for service delivery manager in findon

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected