Logistics occupations Work, Jobs in Gosfield, Ess (with Salaries)

Service Desk Controller
Armill Lift Trucks Limited —Braintree
- From £27,500 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Free parking
Quick apply
13d
Office Administrator/ Transport Operative
Morley Skips Ltd —Maldon
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
13d
Branch Administrator
Harlow Bros —Halstead
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Vehicle Movement Administrator (Part-time)
Knowles Fleet —Colchester
- £28,129.46 a year
- Part-time
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
4d
Warehouse Operative
Baileys Horse Feeds —Braintree
- £14.15 an hour
- Full-time
- Microsoft Word
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
5d
Warehouse Operative– Full-Time | On-site (Braintree, Essex)
IMD Trading Ltd. —Braintree
- £14.50 an hour
- Overtime
- Forklift
- Warehouse experience
- In-person
- Annual leave
Quick apply
12d
Returns processor Picker Packer
Hutch Logistics —Braintree
- £13 an hour
- Full-time
- Quality control
- Warehouse experience
- In-person
- Free parking
Quick apply
Logistics Administrator - Fixed Term Contract
Safran —Braintree
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
14d
Import Shipping Clerk
Parkside Warehousing & Transport Co Ltd —Ipswich
- Part-time
- Customer service
- In-person
- Communication skills
- Life insurance
Quick apply
Warehouse Operative - Full Time
Atay Global Limited —Great Yeldham
- From £27,500 a year
- Full-time
- English
- Forklift
- Warehouse experience
Quick apply
Warehouse Assistant
Neutrino Retail Limited —Braintree
- £26,624 a year
- Weekend availability
- Forklift
- Warehouse experience
- In-person
- Free parking
Quick apply
Property Officer (Braintree)
Essex Police and Kent Police —Braintree
- From £27,204 a year
- Full-time
- Computer literacy
- Travel
- Computer skills
4d
Pub & Restaurant Stocktaker - Colchester
nGeneration —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Pharmacy Packing Operative
DD Products & Services —Witham
- £26,956.80 a year
- Full-time
- Gym membership
- Sick pay
Quick apply
Hiredesk Lead
Atlas Winch & Hoist Services —Great Dunmow
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
Control Room Operative
L J Transportation —Latchingdon and Snoreham
- £13.07 an hour
- Full-time
- Computer literacy
- English
- Data entry
- Free parking
- Store discount
Quick apply
13d
Warehouse Operative - Fixed Term Until 31st October
gategroup —Braintree
- £14 an hour
- Overtime
- Customer service
- English
- Quality control
- Free parking
- Annual leave
Quick apply
Warehouse Picker (Days) Chiller 4am Start
Aldi —Chelmsford
- £14.93 an hour
- 8 hour shift
- Annual leave
Mail Sorter - Chelmsford Mail Centre
Angard Staffing —Chelmsford
- £13.69 - £16.44 an hour
- Weekend availability
- Warehouse experience
Warehouse Operative - 6 month Fixed Term Contract
Maldon Salt —Maldon
- £31,890 a year
- Temporary
- Forklift
- In-person
- Free parking
- Store discount
Quick apply
7d

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Service Desk Controller

Armill Lift Trucks Limited
Braintree

Quick apply

Job details

Permanent | Full-time
From £27,500 a year
13 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Logistics
Internal department liaison
Analysis skills
Transportation management systems
Organisational skills
Planned Preventative Maintenance (PPM) implementation
Computer skills
Customer support
Customer interaction
Lifting Operations and Lifting Equipment Regulations (LOLER) 1998
Communication skills
Planned maintenance

Full job description

Job Overview

JOB DESCRIPTION

Service Desk Controller – Fork Truck & Materials Handling Industry

Job Title: Service Desk Controller
Department: Service
Reports To: Service Manager
Location: Braintree, Essex
Hours: Mon – Thurs 07.45 – 16.45 Friday 07.45 – 16.00
Employment Type: Permanent – Full time

1. Job Purpose

The Service Desk Controller is responsible for the efficient day-to-day coordination of the Company's field service and engineering operations.

The role is the central point of contact between customers, service engineers, the Service Manager, parts department and management, ensuring that breakdowns, repairs, servicing, planned maintenance and statutory examinations are scheduled, progressed and completed efficiently.

The Service Desk Controller will ensure that customer requirements are dealt with promptly and professionally, engineers are appropriately allocated to jobs, and all service documentation and records are accurately maintained.

The role is critical to maintaining high levels of customer service, engineer utilisation, first-time fix performance, job control and compliance.

2. Key Responsibilities

A. Service Desk & Customer Management

Act as the primary point of contact for customers requiring service, repairs, breakdown assistance, servicing or examinations.
Receive and accurately record customer service requests by telephone, email and other communication channels.
Establish the nature and urgency of reported faults and determine the appropriate response.
Provide customers with realistic information regarding engineer attendance and job progress.
Keep customers informed of delays, parts requirements and changes to planned attendance.
Deal with customer queries professionally and promptly.
Escalate complaints and serious service issues to the Service Manager.
Maintain a professional and customer-focused approach at all times.

Person Specification

Essential

Previous experience in a service desk, engineering administration, service coordination or similar role.
Excellent telephone and communication skills.
Strong organisational and administration skills.
Ability to prioritise multiple tasks.
Ability to work under pressure.
Good computer literacy.
Good attention to detail.
Ability to communicate effectively with engineers and customers.
Ability to deal with changing priorities.
Professional and customer-focused manner.
Ability to work independently and as part of a team.

Desirable

Previous experience within the forklift truck/materials handling industry.
Experience of coordinating mobile engineers.
Knowledge of forklift trucks and materials handling equipment.
Knowledge of LOLER requirements.
Experience of planned preventative maintenance.
Experience using service management/job management software.
Experience dealing with breakdowns and emergency call-outs.
Understanding of parts and repair processes.
Experience in an engineering or mechanical environment.

The role offers:

Full-time, permanent employment

Pension Scheme

A varied role with genuine responsibility
A friendly and team-focused working environment
The opportunity to work closely with customers, suppliers, drivers and workshop teams

A position where strong performance, reliability and customer service are highly valued

Pay: From £27,500.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

logistics occupations jobs in gosfield, ess

Service Desk Controller

Office Administrator/ Transport Operative

Branch Administrator

Vehicle Movement Administrator (Part-time)

Warehouse Operative

Warehouse Operative– Full-Time | On-site (Braintree, Essex)

Returns processor Picker Packer

Logistics Administrator - Fixed Term Contract

Import Shipping Clerk

Warehouse Operative - Full Time

Warehouse Assistant

Property Officer (Braintree)

Pub & Restaurant Stocktaker - Colchester

Pharmacy Packing Operative

Hiredesk Lead

Control Room Operative

Warehouse Operative - Fixed Term Until 31st October

Warehouse Picker (Days) Chiller 4am Start

Mail Sorter - Chelmsford Mail Centre

Warehouse Operative - 6 month Fixed Term Contract

I want to receive the latest job alerts for logistics occupations in gosfield, ess

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