Administrative assistants & receptionists Work, Jobs in Harmondsworth, Gtl (with Salaries)

Customer Experience Sales Support
The Business Supplies Group —Hounslow
- Full-time
- Customer service
- English
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
3d
Office Administrator
Pink Spaghetti - Guildford & Farnham —Shepperton
- £15 - £18 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Receptionist
Churchview Care Ltd —Staines-upon-Thames
- £13 - £14 an hour
- Full-time
- Google Suite
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Service Administrator
AGSE Global Services UK Ltd —Slough
- £26,436.80 - £30,000.00 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
- Referral programme
Quick apply
Front Office Administrator
Ferrovial Construction —Heathrow
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
1d
Receptionist/Administration
Mount Medical Centre —Feltham
- £12.80 an hour
- Part-time
- Google Suite
- Customer service
- English
- Free parking
- Sick pay
Quick apply
7d
Hire Desk Controller / Hire Desk Admin / Hire Desk Administator / Hire Desk Co-ordinator
A Mini Crane Hire —Hounslow
- £26,500 - £28,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
2d
Receptionist
Bondcare —Southall
- £13 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Operations Assistant
9620146 —West Byfleet
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d
Office Assistant
Moana Poke Bowls —Southall
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Front of House Receptionist - MFS & RUK
BidvestNoonan —Rickmansworth
- £15.87 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
Customer Service Admin
Johnson Controls —Sunbury
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
PA/Operations Role (Requires 5+ years 1: 1 PA experience)
HJ Property Management —London
- £30,000 - £37,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
Admin Assistant
Milestone Motors London LTD —London
- £13 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales Administrator - Part Time
FordShaw Consulting —London
- £30,000 - £45,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
11d
Sales Administrator - Part Time
Fordshaw Consulting LTD —Uxbridge
- £30,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Business Support Administrator (12 Month Fixed Term Contract)
Menzies LLP —Staines-upon-Thames
- Customer service
- Microsoft Office
- Administrative experience
Administration Assistant
Kilo warehouse —West Drayton
- From £12.71 an hour
- Part-time
- English
- Accounting
- Organisational skills
Quick apply
Admin Support Assistant
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
2d

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administrative assistants & receptionists jobs near harmondsworth, gtl

Customer Experience Sales Support

The Business Supplies Group -
Hounslow

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Cycle to work scheme
Company pension
Referral programme
Sick pay
On-site parking

Qualifications

Sales support
Customer service
English
Microsoft Office
Communication skills

Full job description

ROLE: Customer Experience Sales Support

LOCATION: Heston, London, TW5 9NR

HOURS: Monday-Friday, 09:00am-17:30pm (1 Hour lunch break unpaid)

As a Customer Experience Sales Support, you will play a critical role in delivering exceptional service to our customers by managing complex queries, supporting sales functions and acting as a key link between departments. You will take ownership of high impact tasks with a strong focus on going above and beyond.

Order & Quote Processing:

Accurately process customer quotes and orders, including special or non-stock items.
Ensure all customer and order information is correct, clear and promptly entered into the system – updating the customer along the way.
Support the sales team with pricing / quoting, orders and handling contract amendments.
Identify upselling opportunities during customer interactions and promote relevant products and / or services.
Cross departmental collaboration, working closely with colleagues around the business to drive customer experience.

Customer Enquiries & Support:

Answer incoming calls professionally within 3 rings, using the BSG greeting with a focus on delivering an exceptional customer experience.
Respond to customer emails, within the agreed SLA timescales, with a focus on going the extra mile in delivering customer service.
Respond to all customer queries in a timely manner regarding delivery tracking, PODs (Proof of Delivery), shortages, picking errors and returns.
Respond to and resolve complex customer enquiries that require deeper investigation or cross departmental coordination.
Take accountability for enquiries that come our way, even if they fall outside our typical scope, ensuring the customer is appropriately communicated to.
Provide support and guidance to customers using the website, including troubleshooting and navigation assistance.
Manage and investigate invoice queries, ensuring accurate and timely resolutions.
Monitor and action back order reports to ensure timely fulfilment and communication with customers.

Customer Experience:

Take ownership of customer interactions and aim to exceed expectations at every touchpoint.
Maintain a helpful, proactive and positive attitude, ensuring customer satisfaction remains the top priority.
Go above and beyond to ensure we are adhering to BSG’s customer experience mission statement.

Knowledge & Skills:

Previous experience in a customer service role essential.
Strong verbal and written communication skills.
High attention to detail and accuracy.
Ability to manage competing priorities efficiently.
Experience in fast-paced office environments.
Strong problem solving and ability to investigate queries.
Proficient in Microsoft Office.
Knowledge of the stationery industry or similar product-based environment is an advantage.

About You:

Takes pride in delivering excellent service.
Friendly and professional manner.
Proactive, team player and adaptable.
Calm under pressure and solution focused.
Empathetic, patient and customer-focused.
Strong multitasking abilities.
Positive attitude and eager to learn new skills.
Strong interpersonal skills with the ability to build relationships (internal and external).

We are an equal opportunities employer and are committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All employment decisions are made based on merit, qualifications, and business needs, in accordance with the Equality Act 2010.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
On-site parking
Referral programme
Sick pay

Ability to commute/relocate:

Hounslow TW5 9NR: reliably commute or plan to relocate before starting work (required)

Experience:

customer: 3 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

administrative assistants & receptionists jobs in harmondsworth, gtl

Customer Experience Sales Support

Office Administrator

Receptionist

Service Administrator

Front Office Administrator

Receptionist/Administration

Hire Desk Controller / Hire Desk Admin / Hire Desk Administator / Hire Desk Co-ordinator

Receptionist

Operations Assistant

Office Assistant

Personal Assistant (6 month FTC)

Front of House Receptionist - MFS & RUK

Customer Service Admin

PA/Operations Role (Requires 5+ years 1: 1 PA experience)

Admin Assistant

Sales Administrator - Part Time

Sales Administrator - Part Time

Business Support Administrator (12 Month Fixed Term Contract)

Administration Assistant

Admin Support Assistant

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