Hotel receptionist Work, Jobs in Hemel Hempstead Town (with Salaries)

Food and Beverage Attendant
Shendish Manor Hotel —Hemel Hempstead
- £26,436.80 a year
- Full-time
- Customer service
- English
- Hotel
- Employee discount
Quick apply
13h
Receptionist
LAH Property Marketing —Kings Langley
- £17,485 - £34,970 a year
- Full-time
- Hybrid work
- Hospitality
- Front desk
- In-person
- Referral programme
Quick apply
6d
Hotel Receptionist
Thistle —Luton
- £13.50 an hour
- Hotel
- Employee discount
- Referral programme
Quick apply
Hotel Night Receptionist/Porter
Aubrey Park Ltd —Hemel Hempstead
- £26,852.80 a year
- Weekend availability
- Bilingual
- Hospitality
- Bar
Quick apply
Hotel Receptionist
Holiday Inn high street Kensington hotel —London
- £26,436.80 a year
- Full-time
- English
- Hotel
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
18h
Night Reception Team Member - Part Time
Travelodge —London
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
8d
Hotel Receptionist
Today UK Ltd —Milton Keynes
- £12.71 - £13.50 an hour
- Weekend availability
- Bilingual
- Customer service
- English
Quick apply
2d
Receptionist
Mayfair Spa Limited —London
- £13.50 - £15.00 an hour
- Part-time
- Customer service
- English
- Hotel
- Employee discount
Quick apply
20h
Receptionist
Amplify Guest Services —Green Park Station
- £33,500 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
7d
Hotel Receptionist
hyde park aparts LTD —London
- From £13 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
13d
Receptionist
Portico Corporate Reception Management —London
- £32,960 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Life insurance
Quick apply
9d
Hotel Receptionist
The Phoenix Hotel —London
- £13.75 - £15.00 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
Quick apply
2d
Night Reception Team Member
Travelodge —London
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
7d
Receptionist
NoMad Hotel —London
- £16.90 an hour
- Full-time
- Hotel
- Hotel experience
- Annual leave
- Employee discount
Quick apply
Hospitality - Receptionist
Lexington Catering —London
- £34,125 a year
- Full-time
- Hotel
- Front desk
- IT
Quick apply
Receptionist & Administrator
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Receptionist
Esavian House Offices Ltd —London
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
1d
Night Concierge, Pre-Opening - The St. Regis London
Marriott International, Inc —Luton
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
14d
Receptionist and Hospitality Host
Portico Corporate Reception Management —London
- £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Annual leave
- Life insurance
Quick apply
2d
Hotel Receptionist/ F&B sTAFF
Roebuck Inn Hotel —Stevenage
- £12.71 - £12.75 an hour
- Part-time
- Bilingual
- Serving
- Hospitality
- Free parking
- Employee discount
Quick apply
16h

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Food and Beverage Attendant

Shendish Manor Hotel
Hemel Hempstead

Quick apply

Job details

Permanent | Full-time
£26,436.80 a year
13 hours ago

Benefits

Discounted or free food
Company pension
Canteen
Employee discount

Qualifications

Customer service
English
Phone etiquette
Communication skills
Hotel experience

Full job description

About the Hotel

Working at Shendish Manor Hotel offers a stimulating and exciting environment in which to develop, share knowledge, learn new skills and progress.

Our aim is to deliver the highest levels of customer service throughout all areas of Shendish Manor Hotel.

A Receptionist shall provide outstanding customer service whilst adhering to hotel standards. You will have knowledge of the hotel services and ensure that the guest journey during their stay with the hotel is smooth and guided by the correct information, services and help.

The successful Receptionist will undertake the following duties:

Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adhere to proper credit check- cashing, and cash handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel like breakfast, transportation bookings, dinner.
Know the location and types of available rooms as well as the activities and services of the property.
Coordinate with other departments in depending on the guest needs and room cleanliness needs.
Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.
Receive, screen all incoming phone calls and connect them to appropriate personnel.
Sort out and hand over important packages, deliveries.
Performing cashier related functions like posting charges to guest accounts, understanding if there is any outstanding balance and follow up to receive payment.
Works closely with the housekeeping department in the keeping room status reports
Uses proper telephone etiquette and greeting face to face etiquette.
Advice guest of any messages, mail, faxes, etc. received for them.
Issue parking passes/validate valet parking tickets.
Communicate services and amenities of the hotel to guests.
Is aware of daily activities and meetings taking place in the hotel.
Handover before finishing the shift with the colleagues taking over the shift to ensure good communication and best guest service.
Attend department meetings and updates and trainings.
Reports any unusual occurrences or requests to the line manager or Manager on Duty or Operations Manager.
Maintains the cleanliness and neatness of the front desk area.
Able to handle leisure complex receptionist responsibilities in maintaining H&S and advising guests about H&S while they are using leisure complex facilities

Skills and requirements

Exceptional customer care skills.
Ability to work in a busy environment
Knowledge of Local area
Ability to maintain good working relationships with colleagues across the hotel
Constantly improve knowledge and show a desire to learn, attend company’s trainings
Take a responsible approach towards timekeeping and attendance to ensure the department runs efficiently, and assist in the event of absence cover
Maintain high levels of enthusiasm and commitment to every task undertaken
Good communication skills
Proficiency in English Language is strongly preferred
Rezlinks PMS and EPOS system experience is preferable
Previous experience in hotel environment is a requisite

If these sounds like you and you are passionate about providing outstanding customer service to guests, we would like to hear from you.

Pay: £26,436.80 per year

Benefits:

Canteen
Company pension
Discounted or free food
Employee discount

Ability to commute/relocate:

Hemel Hempstead HP3 0AA: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Location:

Hemel Hempstead HP3 0AA (preferred)

Work Location: In person

Quick apply

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