Business support manager Work, Jobs in Heythrop, Oxf (with Salaries)

House Manager
Abbeyfield Wessex Society —Chipping Norton
- £16.66 an hour
- Weekend availability
- Management
- Travel
- Conflict management
Quick apply
8d
Regional Director - South East
Thomas Franks Ltd —Hook Norton
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Operations Manager
Royal Mail Group —Chipping Norton
- £45,888 - £50,476 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Sick pay
1d
Operations Assistant
Empire Roofing Services Ltd —Witney
- £27,000 - £32,500 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
Quick apply
9d
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
9d
Operations Manager - The Fish Hotel
Farncombe Estate —Broadway
- £49,650 a year
- Weekend availability
- Hotel
- Supervising experience
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
6d
General Manager Bramalea Retirement Residence
LEV Senior Living —Bampton
- £95,000 - £110,000 a year
- Full-time
- Sales
- Customer service
- English
2d
Area Support Manager
Impact Food Group —Bicester
- £38,000 - £40,000 a year
- Full-time
- Microsoft Office
- School
- Annual leave
- Employee discount
Quick apply
Branch Manager
Scrivens Opticians and Hearing Care —Chipping Norton
- Sales
- Customer service
- Training & development
- Annual leave
- Employee discount
Quick apply
Senior Administration Officer - Pre-Release Team (South Central)
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Customer Experience Manager
Berkley Care Group —Oxford
- £16.82 an hour
- Full-time
- Business development
- Organisational skills
- Budgeting
- Employee assistance programme
- Employee discount
Fleet and Corporate Travel Manager
Thomas Franks Ltd —Hook Norton
- Up to £40,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- School
- Employee assistance programme
- Employee discount
Quick apply
Sales and Order Planning Manager
Brian James Trailers Ltd —Daventry
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Data analysis skills
- Continuous improvement
- Free parking
Quick apply
7d
Business Support Manager
Abbott Laboratories —Witney
- Full-time
- Project management
- Organisational skills
- SharePoint
9d
Revenue Services Officer
Cherwell District Council —Banbury
- £32,028 - £34,701 a year
- Full-time
- Annual leave
14d
Driver Manager
Kinetic Logistics —Bicester
- £35,000 - £40,000 a year
- Full-time
- Team management
- Organisational skills
- Computer skills
- Free parking
- Store discount
Quick apply
7d
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
Facilities Operations Manager
Bragg Life Sciences —Kidlington
- £45,000 - £55,000 a year
- Management
- Project management
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Junior Implementation Specialist
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply

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business support manager jobs near heythrop, oxf

House Manager

Abbeyfield Wessex Society -
Chipping Norton

Quick apply

Job details

Permanent | Full-time
£16.66 an hour
8 days ago

Qualifications

Driving Licence
Management
Spreadsheets
Stakeholder liaison
Fire safety checks
Catering
Complaint handling
Performance management
Food safety and hygiene regulations
Tenant engagement
Menu planning
Social media platforms
Life safety system testing
Partnership building
Infrastructure safety system checks
Meal preparation
Fundraising
Conflict management
Human resources
Recruiting
Cleaning
Computer skills
Budgeting
Kitchen stock ordering
Signposting to community resources
Food safety
Leadership
Communication skills
Facilities maintenance
Property management
Rota coordination

Full job description

Job description

This is an exciting management opportunity for a motivated and highly organised person who can share our commitment to enhancing the lives of older people.

You will be based at The Old Bakehouse, however you will be expected to travel to our other houses across the south west on occasions for training, and to provide house manager cover at other locations within the Abbeyfield Wessex region.

You will need to ensure the smooth running of the house, and to maximise the lives of every resident living within Abbeyfield Wessex Society, ensuring that all residents feel welcome, included and involved, and that the level of service exceeds expectations.

You will be responsible for promoting the house locally to attract new residents and develop new relationships within the community.

You will need:

A minimum of 2 years experience in managing staff.
Excellent written and verbal communication skills, and the ability to work well within a team.
You must be able to demonstrate excellent IT skills.
It is essential that you have a good knowledge of Chadlington and the surrounding areas.
A full UK driving licence and access to a vehicle.

If you are adaptable and able to work in a varied and rewarding role, then please contact us for more information, including a job description and an application form.

(30 hours per week Monday-Friday with flexibility to work occasional weekends if required.)

Please submit a covering letter outlining your experience and why you are suitable for the position along with your CV to apply.

JOB TITLE: House Manager

RESPONSIBLE TO: Director of Operations

MAIN PURPOSE OF THE JOB: To ensure the smooth running of the house and to maximise the lives of every resident living within Abbeyfield Wessex Society. Ensure that all residents feel welcome, included, and involved and that the level of service exceeds expectations.

KEY DUTIES AND RESPONSIBILITIES:

1. General

Manage the house on a day-to-day basis to ensure that the house runs smoothly and efficiently.

Lead, manage and develop all house staff.

Ensure that emergency repairs are reported in a timely manner and that routine repairs and maintenance problems are reported.

Ensure that residents are looked after in a caring and sympathetic manner and that their independence is reinforced and maximised in line with their individual Wellness Plans.

Assist to raise the profile of the Abbeyfield Wessex Society by building positive key stakeholder relationships.

Maintain occupancy levels consistent with the business plan.

2. Residents

Actively seek residents via local promotion initiatives, local community networking and working with other members of the Society.

Assess all applicants seeking accommodation to ensure they meet the desired criteria.

Deal with all resident related paperwork such as application packs, trial stay agreements and tenancy agreements. Maintain spreadsheet with all potential enquiries.

Ensure Wellness Plans are in place for all residents with at least a six-monthly update.

Proactively encourage residents to be involved in the house; welcome and encourage their participation in activities, arrange a programme of social events and ensure there are in-house activities arranged on a regular basis including those that will help resident engage with local community activities.

Liaise with residents’ families, doctors, social services and other agencies over residents’ welfare.

When necessary, provide residents with advice and guidance to access domiciliary care services or other services including Housing Benefit.

Be the first point of contact for residents/relatives with regards to complaints and conflict and resolve all issues professionally, effectively and to the satisfaction of those involved.

Plan menus and carry out on-line shopping for provisions within current budgets and procedures.

Work closely with the residents’ relatives and staff from other agencies in liaison with the CEO to effectively move-on residents if required.

Annually monitor resident satisfaction with a customer questionnaire.

3. Staff Management

Ensure that the rota is planned in advance and in place to ensure adequate staff cover at all times.

Assist in the recruitment of house staff.

Ensure that all staff are clear about their role and responsibilities and that their performance meets expectations at all times. Effectively manage all staff including holding regular 1:1 meetings and annual appraisals.

Ensure compliance with HR and Payroll policies including signing off appropriate payroll forms.

Proactively address any performance issues to ensure the quality of service to residents is not compromised.

4. Catering

Be responsible for the provision of the agreed number of meals each day ensuring that dietary needs, tastes and preferences of residents is met.

Plan the menus and order ingredients, equipment, and other materials necessary for the provision of meals within allocated budgets.

Where agreed, ensure that agreed weekly menus are prominently displayed.

Ensure that the kitchen and kitchen practice always meet environmental health standards (Safer Food Better Business Guidance).

Prepare and cook meals when cover is required because of staff absences.

5. Environment

Ensure that all communal parts of the house are clean and tidy including ensuring the house is sanitised on a regular basis using the fogging machine.

Ensure that the garden is well maintained.

Ensure the security of the house at all times.

Ensure all repairs are carried out in a timely manner and identify an annual planned repairs programme with the CEO.

Overall responsibility for the health and safety of the house, ensuring that all health and safety procedures and requirements are followed, and that fire alarms/emergency lights are tested weekly.

Maintain compliance with law, regulations, common practice standards and quality standards such as Safeguarding and ensure appropriate evidencing is recorded.

Complete and monitor the house asset register for your house(s).

Provide utility readings as required.

Provide reports for the CEO as required.

6. Finance and Administration

Assist in achieving Business Plan financial targets for voids, staffing, maintenance etc.

Ensure that required information is accurate and kept up-to-date at all times. This includes reconciliation of the monthly house account, incident books and accident books.

Ensure that all house purchases are within budget.

7. Social Media

Provide information to the Support Services Manager to keep the Society’s website and social media up-to-date.

Work with other House Managers to generate social media content.

8. Events/Fundraising

Work with other House Managers and the CEO to organise one corporate event annually within a costed budget.

Proactively seek opportunities for community events.

Explore fundraising opportunities for the Society and organise fundraising events within your house(s) l and/or local community.

9. Volunteers

Co-ordinate volunteer activities and work across the Society with other House Managers to encourage partnership working and identify volunteer-led tasks and events.

10. Other

Maintain confidentiality for residents and volunteers’ information.

Attend training courses as required.

Some weekend work may be required in this position.

Actively promote Abbeyfield Wessex Society and become a pro-active member of the community.

Any other duties which may be required, commensurate with the grading of this post.

30 hours per week Monday-Friday

£16.66 per hour

If you require a job description and an application form please email [email protected]

Job Types: Full-time, Permanent

Pay: £16.66 per hour

Work Location: In person

Quick apply

Refine Your Search

business support manager jobs in heythrop, oxf

House Manager

Regional Director - South East

Customer Operations Manager

Operations Assistant

Corporate Account Manager

Customer Service Team Leader

Operations Manager - The Fish Hotel

General Manager Bramalea Retirement Residence

Area Support Manager

Branch Manager

Senior Administration Officer - Pre-Release Team (South Central)

Customer Experience Manager

Fleet and Corporate Travel Manager

Sales and Order Planning Manager

Business Support Manager

Revenue Services Officer

Driver Manager

Service Business Operations Manager

Facilities Operations Manager

Junior Implementation Specialist

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