Customer experience coordinator Work, Jobs in Kingston Upon Hull, Ery (with Salaries)

Interpreting Coordinator
AA Global Language Services Ltd —Kingston upon Hull
- £23,132.20 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- Continuous improvement
- Health & wellbeing programme
Quick apply
Store Experience Coordinator
CarSupermarket.com —Hessle
- £27,759 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Marketing Co-ordinator
Paneltex Limited —Kingston upon Hull
- £26,000 - £30,000 a year
- Social media management
- Free parking
- Annual leave
Quick apply
3d
Operations Coordinator
Matte Black Surfacing Limited —Winterton
- £25,420.00 - £41,249.09 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer skills
- Free parking
- Sick pay
Quick apply
Onsite Stock Coordinator
ARCO Limited —Kingston upon Hull
- Monday to Friday
- Customer service
- Computer skills
- In-person
- Employee assistance programme
- Employee discount
Transport Coordinator
We are Gateway —Kingston upon Hull
- From £30,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
- Referral programme
Quick apply
10d
The Cart Shed Catering Operations Coordinator
The Cart Shed Catering —Beverley
- £14 an hour
- Part-time
- Administrative experience
- Contracts
- In-person
- Free parking
Quick apply
7d
Social Value Coordinator
Spencer Group —Kingston upon Hull
- Travel
- Organisational skills
- Computer skills
Advanced Associate, Administrative Support
Pearson —Leconfield
- Microsoft Outlook
- Databases
- Administrative experience
1d
Customer Service Coordinator
WolfLabs —Pocklington
- £26,227.50 - £28,500.00 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Lettings Coordinator
Galaxy Letts Ltd —Grimsby
- £26,510 a year
- Full-time
- Customer service
- English
- Databases
Quick apply
Customer Service Team Leader
DFDS UK & Ireland —Immingham
- Travel
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Project Coordinator
OEG Group —Grimsby
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
15h
Digital Design Coordinator
Sewell Group —Kingston upon Hull
- Full-time
- Employee discount
Quick apply
6d
Occupational Health Coordinator
North East Lincolnshire Council —North East Lincolnshire
- £26,824 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
4h
Stores and Logistics Coordinator
OEG Energy Group —Driffield
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
3d
Advisor, Transportation
Phillips 66 —South Killingholme
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
9d
HR Operations / Payroll Coordinator
Croda International Plc —Goole
- Hybrid work
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
HR Operations / Payroll Coordinator
Croda —Goole
- Hybrid work
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Event Catering & Hospitality Team Member
The Cart Shed Catering —Beverley
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
Quick apply
7d

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customer experience coordinator jobs near kingston upon hull, ery

Interpreting Coordinator

AA Global Language Services Ltd -
Kingston upon Hull

Quick apply

Job details

Permanent | Full-time
£23,132.20 a year

Benefits

Health & wellbeing programme
Company events

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Technical support
Continuous improvement
Staff training
Computer skills
Customer support
Communication skills

Full job description

Company values & culture:

At Aa Global we pride ourselves in the delivery of high-end customer service to all of our clients and customers in the interpreting and translation industry. We invest in our people, so they invest in our business, which is shown through our success and continuous growth for over 30 years. Our values of being thorough, transparent, efficient, technical, flexible and personal, support everything we do in the business and that’s why we live and breathe them every day in work!

Expectations:

The Interpreter Services Coordinator is expected to provide a professional, reliable and customer-focused service to both clients and interpreters. The role requires excellent communication, organisation and attention to detail, with the ability to manage a varied workload in a fast-paced environment.

The successful candidate will work collaboratively, complete tasks accurately, resolve routine issues confidently, escalate concerns when appropriate, and contribute to the delivery of a high-quality interpreting service while following company policies and procedures.

Main Duties:

· Provide a professional and responsive service to clients and interpreters via telephone, email and other communication channels.

· Manage and coordinate face-to-face and remote interpreting bookings, ensuring services are allocated to suitable interpreters.

· Respond to client and interpreter enquiries promptly, resolving routine issues and escalating more complex matters where appropriate.

· Support the onboarding of new interpreters by providing guidance on company systems, processes and expectations.

· Act as a first point of contact for interpreter platform and basic technical queries.

· Carry out routine checks of interpreter performance, booking completion and operational reports, escalating any concerns to the appropriate manager.

· Assist in maintaining interpreter records and completing quality and administrative tasks accurately.

· Help communicate important updates and information to interpreters, promoting engagement and best practice.

· Work collaboratively with colleagues to support the smooth delivery of interpreting services.

· Ensure all work is completed in line with company policies, procedures and data protection requirements.

· Participate in training and contribute to the continuous improvement of the service.

· Be available for on-call duties on a rota basis, which may include some weekends and evening work.

Experience, qualifications and skills required for this role:

· Experience in customer service or working in a call centre

· Computer literate in Microsoft Office suite, as well as have the ability to learn new software

· Excellent oral and written communication skills

· Pro-active and self-motivated individual who can work calmly under pressure

· Capable of handling a high number of calls and working in a fast-paced environment

· A team player

· Target driven

· Knowledge of other languages

Progression path:

The progression that can be followed from this role would be to take on job duties and responsibilities that are at a level of “Senior” which is at Employee Level 2.

Job Types: Full-time, Permanent

Pay: £23,132.20 per year

Benefits:

Company events
Health & wellbeing programme

Ability to commute/relocate:

Kingston upon Hull HU1 3SS: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in kingston upon hull, ery

Interpreting Coordinator

Store Experience Coordinator

Marketing Co-ordinator

Operations Coordinator

Onsite Stock Coordinator

Transport Coordinator

The Cart Shed Catering Operations Coordinator

Social Value Coordinator

Advanced Associate, Administrative Support

Customer Service Coordinator

Lettings Coordinator

Customer Service Team Leader

Project Coordinator

Digital Design Coordinator

Occupational Health Coordinator

Stores and Logistics Coordinator

Advisor, Transportation

HR Operations / Payroll Coordinator

HR Operations / Payroll Coordinator

Event Catering & Hospitality Team Member

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