Hospitality supervisor Work, Jobs in Manchester, Eng (with Salaries)

Reservation Supervisor
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Quick apply
19h
Hospitality Supervisor
Lexington Catering —Manchester
- £29,000 a year
- Full-time
Quick apply
Restaurant Supervisor
Eastlands Venue Services Limited —Manchester
- Hospitality
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Hospitality Supervisor (Casual)
Factory International —Manchester
- £13.70 an hour
- Hospitality
- Supervising experience
- IT
Restaurant Supervisor (Fixed-Term)
Eastlands Venue Services Limited —Manchester
- Hospitality
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Restaurant Supervisor (Part-time)
Eastlands Venue Services Limited —Manchester
- Part-time
- Hospitality
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Catering & Hospitality Supervisor
The University of Manchester —Macclesfield
- £27,319 - £28,778 a year
- Weekend availability
- Hybrid work
- Hospitality
- Café
- Annual leave
- Employee discount
9d
Cocktail Bar Supervisor
FINDERS KEEPERS —Manchester
- Up to £18.35 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
3d
Duty Manager/Supervisor
The Bubble Room Sale —Sale
- £27,000 a year
- Full-time
- Hospitality
- Culinary experience
- In-person
Quick apply
21h
Food and Beverage Supervisor
Cottons Hotel & Spa —Knutsford
- Weekend availability
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
FM Supervisor Catering
The Manchester College —Manchester
- £26,000 - £36,817 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
7d
Food & Beverage ( F&B ) Supervisor
The Tytherington Club —Macclesfield
- £27,476.80 a year
- Weekend availability
- Hospitality
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Hospitality Services Team Leader
The University of Manchester —Manchester
- £13.56 an hour
- Hybrid work
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee discount
16h
Restaurant Supervisor
Leopard Pie —Manchester
- £13 - £14 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Free parking
Quick apply
2d
Food and Beverage Supervisor
Valor Hospitality —Manchester
- £13 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Bar Supervisor
Britannia hotels No2 Limited —Standish
- Hospitality
- Bar
- Sales
- Employee discount
- Referral programme
Quick apply
3d
Bar & Events Team Leader
The Oak Tree of Peover —Knutsford
- From £12.80 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Annual leave
Quick apply
Hospitality Supervisor
The Thistle Pub Company —Northwich
- From £13 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
7d
Restaurant Supervisor - Gordon Ramsay at The Mere
FAIRMONT —Knutsford
- Full-time
- Hospitality
- English
- In-person
Quick apply
Restaurant Supervisor
Legends Global (Europe) —Manchester
- Weekend availability
- Bar
- Restaurant
- Communication skills
Quick apply
6d

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Reservation Supervisor

Manchester Portland Hotel By Sunday
Manchester

Quick apply

Job details

Full-time
19 hours ago

Benefits

Annual leave
Employee discount

Qualifications

Hospitality
Microsoft Excel
Multilingual
Customer service
Cost control
Microsoft Office
Analysis skills
Supervising experience
Bachelor's degree
IDS
ADR
Business
Channel management
Leadership
Communication skills
Hotel experience

Full job description

Job Title: Reservation Supervisor

Job Summary

We are seeking an experienced and detail-oriented Reservation Supervisor to lead our hotel reservations function. The successful candidate will be responsible for managing all reservation operations, maximizing room revenue, ensuring reservation accuracy, and delivering exceptional guest service. This role requires strong leadership, analytical skills, and a thorough understanding of hotel reservation systems and revenue optimization.

Key Responsibilities

Reservation Operations

Manage the day-to-day operations of the Reservations Department.
Oversee all room reservations received via telephone, email, website, Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and corporate accounts.
Ensure all reservations are processed accurately and in a timely manner.
Monitor room availability and coordinate with the Front Office and Revenue Management teams.

Revenue Management

Maximize room occupancy and revenue through effective inventory management and upselling strategies.
Monitor booking pace, market trends, competitor pricing, and demand patterns.
Collaborate with the Revenue Manager to implement pricing strategies and promotional offers.
Ensure rate parity across all distribution channels.

Team Leadership

Lead, coach, train, and motivate the reservations team.
Monitor team performance and ensure high standards of customer service.
Prepare staff schedules and allocate daily responsibilities.
Conduct regular training on reservation procedures and hotel systems.

Guest & Client Management

Handle complex reservations, VIP bookings, group reservations, and special requests.
Resolve guest concerns and reservation-related issues promptly and professionally.
Build strong relationships with corporate clients, travel agencies, and business partners.

Reporting & Administration

Prepare daily, weekly, and monthly reservation and occupancy reports.
Maintain accurate reservation records and guest profiles.
Ensure compliance with hotel policies, reservation procedures, and data privacy standards.
Support forecasting and budgeting by providing reservation trends and analysis.

Requirements

Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field.
Minimum 3–5 years of experience in Hotel Reservations, Front Office, or Revenue Management, with at least 1–2 years in a supervisory or managerial role.
Strong knowledge of hotel reservation systems (Opera, Cloudbeds, IDS, Protel, or similar PMS).
Experience working with OTAs, GDS, and channel management systems.
Excellent leadership, communication, and customer service skills.
Strong analytical, organizational, and problem-solving abilities.
Proficiency in Microsoft Office, particularly Excel.
Ability to work flexible shifts, including weekends and public holidays, when required.

Preferred Qualifications

Experience in revenue management and forecasting.
Knowledge of hotel distribution channels and online booking platforms.
Multilingual communication skills are an advantage.

What We Offer

Competitive salary.
Performance-based incentives.
Full-time, permanent employment.
Career growth and development opportunities.
Professional training and learning programs.
Employee discounts and hotel benefits.
Paid annual leave and statutory benefits as per company policy.

Job Type

Full-time

Experience

Minimum 3–5 years of relevant experience in hotel reservations, front office, or revenue management, including supervisory or managerial experience.

Work Location: In person

Quick apply

Refine Your Search

hospitality supervisor jobs in manchester, eng

Reservation Supervisor

Hospitality Supervisor

Restaurant Supervisor

Hospitality Supervisor (Casual)

Restaurant Supervisor (Fixed-Term)

Restaurant Supervisor (Part-time)

Catering & Hospitality Supervisor

Cocktail Bar Supervisor

Duty Manager/Supervisor

Food and Beverage Supervisor

FM Supervisor Catering

Food & Beverage ( F&B ) Supervisor

Hospitality Services Team Leader

Restaurant Supervisor

Food and Beverage Supervisor

Bar Supervisor

Bar & Events Team Leader

Hospitality Supervisor

Restaurant Supervisor - Gordon Ramsay at The Mere

Restaurant Supervisor

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