Support specialist Work, Jobs in Maulden, Bdf (with Salaries)

1st Line Service Desk Analyst (Days)
Intercity Technology —Shefford
- Hybrid work
- Employee assistance programme
Customer Service Advisor
Copart —Bedford
- £27,976 a year
- Monday to Friday
- Communication skills
- Employee discount
- Life insurance
Quick apply
Support Worker
Consensus —Flitwick
- £13.16 - £13.46 an hour
- Full-time
- Employee assistance programme
Quick apply
Administrator & Data Entry Assistant
T Nevill & Co Ltd —Stevenage
- £13.50 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Flexible schedule
Quick apply
7d
Registration Officer Citizenship and Systems
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Management
- Databases
- Presentation skills
- Annual leave
- Work from home
21h
Immigration & Redeployment Coordinator
East of England Ambulance Service Trust —Bedford
- £32,073 - £39,043 a year
- Full-time
- Continuous improvement
- Human resources
- Recruiting
20h
Account Executive
Copart —Bedford
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Employee discount
- Life insurance
Quick apply
7d
Detention Custody Officer
Serco Plc —Bedford
- £31,000 - £35,000 a year
- 12 hour shift
- No experience needed
- Conflict management
- Free parking
- Paid training
Caterlink - Catering Assistant
Caterlink —Ampthill
- £12.71 an hour
- Full-time
- Customer service
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
5d
Nursery Sales Executive
Todds Nursery Ltd —Biggleswade
- Full-time
- Management
- Sales
- Business development
Quick apply
Payment Support Advisor
Amplius —Milton Keynes
- £19,033.82 - £34,498.80 a year
- Part-time
- Hybrid work
- Organisational skills
7d
Administrator
Active Care Group —Bedford
- £27,927.79 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Quick apply
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
4d
Project Coordinator - Industrial Services
Veolia ES (UK) Limited —Stewartby
- Up to £38,000 a year
- Full-time
- Computer literacy
- Business development
- Travel
- Employee discount
Quick apply
5d
Airside Experience Associate LTN
Signature Aviation —Luton
- £16,000 - £27,000 a year
- Part-time
- Guest services
- Free parking
- Employee assistance programme
Quick apply
3d
Warehouse Operative
Greenmill Supply Co. Ltd —Bedford
- £14.38 - £14.88 an hour
- Overtime
- Forklift
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
Welfare Rights Advisor (homelessness prevention)
Community Law Service (Northampton and County) —Northampton
- £24,779 - £28,962 a year
- Part-time
- Hybrid work
- Microsoft Office
- Mentoring
- Flexible schedule
- Sick pay
Quick apply
VacancyTitle: Join The Team
Keech Hospice —Luton
- Full-time
- Hospice
Public Health Officer – Children and Families
Luton Borough Council —Luton
- £39,862 - £41,771 a year
- Full-time
- Data analysis skills
- English
- No degree
11d
Recruitment Coordinator
The Bedford College Group —Bedford
- £25,585 - £30,915 a year
- Part-time
- Customer service
- Microsoft Office
- Human resources
- Annual leave
4d

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1st Line Service Desk Analyst (Days)

Intercity Technology -
Shefford

Apply Now

Job details

Permanent

Benefits

Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
SCCM
GCSE
UK GDPR
Ticket management
Microsoft Office Suite
MTA
Remote access software
Ticket management systems
Technical support incident logging
TeamViewer
Customer support
IT incident logging
Active Directory
CompTIA A+
Help desk

Full job description

About The Role

Launch Your IT Career as a 1st Line Support Analyst!

We’re looking for a proactive and customer-focused 1st Line Support Analyst to join our high-performing IT Service Desk team. If you're passionate about technology, love solving problems, and want to build a career in a people-first organisation, this is your chance to make a real impact.

As a 1st Line Support Analyst, you’ll be the first point of contact for IT support queries, helping users across the business stay connected, productive, and secure. You’ll work with a wide range of technologies and gain hands-on experience in a fast-paced, service-driven environment.

We’re looking for someone who’s eager to learn, thrives on helping others, and brings a calm, solutions-focused approach to every challenge.

This is a hybrid role, with 3 days per week on-site at our Meppershall office after completion of your training. Shifts are worked across weekends and bank holiday and cover 7am - 4pm and 10am - 7pm once training is complete.

Key Responsibilities as a 1st Line Support Analyst:

Provide first-line technical support for hardware, software, and network issues
Log, manage, and resolve support tickets using service desk tools such as HALO
Use remote access tools (e.g. AnyDesk, TeamViewer, SCCM) to troubleshoot and resolve issues
Communicate clearly and professionally with users at all levels of the business
Escalate complex issues to senior team members with accurate documentation
Maintain up-to-date and accurate records of all support interactions
Support the wider IT team in delivering a high-quality, customer-centric service

Experience and Knowledge:

Basic understanding of IT infrastructure including desktops, laptops, printers, and networking
Familiarity with Microsoft Windows OS and Microsoft 365 applications
Exposure to Active Directory (e.g. password resets, user account creation)
Experience using service desk platforms such as HALO, ServiceNow, or Freshdesk
Awareness of cyber security best practices and data protection standards (e.g. GDPR)
Previous experience in a 1st line support or helpdesk environment (desirable but not essential)

Qualifications and Desirable Skills:

GCSE Maths and English (Grade 4 or above)
Logical thinker with strong problem-solving skills
Excellent communication and customer service abilities
Willingness to learn and develop technical knowledge
Ability to prioritise tasks and remain calm under pressure
Team player with a proactive, can-do attitude
CompTIA A+ or Microsoft Technology Associate certification (desirable)

What We Offer:

33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
Annual pay reviews.
Holiday buy scheme.
All-company bonus scheme.
Death in service cover.
Employee assistance programme.
Company pension.
Active social calendar.
A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

Customer Net Promoter Score of +92
Gold Award Investors in People Accreditation
Employer of the Year 2025 - British Business Excellence Award
Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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Refine Your Search

support specialist jobs in maulden, bdf

1st Line Service Desk Analyst (Days)

Customer Service Advisor

Support Worker

Administrator & Data Entry Assistant

Registration Officer Citizenship and Systems

Immigration & Redeployment Coordinator

Account Executive

Detention Custody Officer

Caterlink - Catering Assistant

Nursery Sales Executive

Payment Support Advisor

Administrator

Maintenance and Contracts Co-ordinator - Full Time

Project Coordinator - Industrial Services

Airside Experience Associate LTN

Warehouse Operative

Welfare Rights Advisor (homelessness prevention)

VacancyTitle: Join The Team

Public Health Officer – Children and Families

Recruitment Coordinator

I want to receive the latest job alerts for support specialist in maulden, bdf

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