Client services Work, Jobs in Much Hoole, Lan (with Salaries)

Debt adviser and Web chatter
Citizens Advice Lancashire West —Leyland
- £25,049.60 - £26,141.40 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
4d
Retention and Customer Experience Specialist
Walker Fire Ltd —Preston
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Referral programme
Quick apply
7h
Lettings Administrator
Escape Campus Student Accommodation —Lancaster
- £27,934 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Maintenance
- Free parking
- Sick pay
Quick apply
7d
FNOL Claims Handler (Full-Time)
United Legal Assistance Limited —Southport
- £25,000 - £40,000 a year
- 8 hour shift
- English
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Customer Liaison Representative
Mitie —Preston
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Field Sales Representative (Red Bull Impulse) - Preston, Fylde Coast and North Lancashire
Acosta —Preston
- £28,796 a year
- Full-time
- Sales
- Driving
- Annual leave
- Employee assistance programme
Debt Caseworker Trainee - National Helpline
Citizens Advice Lancashire West —Leyland
- £26,510 - £29,416 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee assistance programme
Quick apply
4d
Administration Assistant
Rhodes Specialist Contractors / Fratellis Catering —Longton
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
10d
Water Treatment Technician / Trainee
Blue Cube Partnership Limited —Southport
- £27,500 - £30,000 a year
- Full-time
- Travel
- Power tools
- Construction experience
- Flexitime
Quick apply
Bookkeeper - Part Time
Face For Business —Burscough
- £12,800 - £18,600 a year
- Part-time
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Receptionist
Face For Business —Burscough
- From £25,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
14d
Receptionist/Administrator
Ashley Jade Vocational College —Southport
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
3d
Office Administrator
Infinity Contracting Ltd —Halsall
- £12.21 - £14.81 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
8d
Dental Receptionist/Administrator
Preston Camden Place Dental Practice —Preston
- From £15 an hour
- Full-time
- English
- Microsoft Office
- Patient care
- Free parking
Quick apply
4d
Client Care Advisor
Vets for Pets —Leyland
- £12.71 an hour
- Full-time
- Computer literacy
- Employee discount
7d
Trainee Site Manager (1-Year Fixed Term Contract)
Walter Thompson (Contractors) Ltd —Southport
- Full-time
- Supervising experience
- In-person
- Internship
- Employee discount
Quick apply
9d
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Group Limited —Preston
- £27,573 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
New Business Sales Executive
Brown & Brown Europe —Southport
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply
Grab Operative
Lanes Group —Leyland
- £33,800 a year
- Full-time
- Customer service
- IT
Quick apply

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Debt adviser and Web chatter

Citizens Advice Lancashire West -
Leyland

Quick apply

Job details

Permanent | Full-time
£25,049.60 - £26,141.40 an hour
4 days ago

Benefits

Free parking
Company pension

Qualifications

Multilingual
Customer service
Numeracy
Analysis skills
Organisational skills
IT
Financial services
Communication skills

Full job description

About the Role

Are you passionate about helping people and using your communication, IT and

customer service skills to make a difference? Do you want to work as part of a

supportive team helping people to manage debt problems and improve their financial

wellbeing?

We are looking for a Debt Adviser to join our National Debt Advice Team. In this role,

you will provide information, advice and support to clients through telephone, email

and web chat channels.

Full training will be provided, giving you the opportunity to develop your skills and

progress within the service. You will also have opportunities to specialise in areas such

as one-off debt advice and web chat advice, allowing you to further develop your career

as a debt adviser.

Key Responsibilities

● Conduct assessments of clients’ financial situations, including income,

expenditure, debts, and assets.

● Provide information and advice to empower clients to take appropriate action on

their own behalf, including signposting to other agencies where necessary.

● Deliver impartial and accurate advice on debt solutions and budgeting

● Develop individual action plans with clients to help them manage and resolve

their debt problems effectively.

● Maintain accurate and confidential records in accordance with organisational

policies and data protection regulations.

● Use IT systems effectively to support case management, communication, and

reporting requirements.

● Keep up to date with relevant legislation, case law, policies, and procedures

relating to money advice, and participate in ongoing training and professional

development.

● Meet performance targets and comply with professional and regulatory

standards set by the organisation and accrediting bodies.

● Collaborate with colleagues, supervisors, and external partners to ensure clients

receive coordinated and comprehensive support.

What We’re Looking For - Essential Skills & Attributes:

● Strong Communication Skills: Ability to communicate effectively, both verbally

and in writing, with a wide range of people and organisations.

● Empathy and Emotional Intelligence: Demonstrates understanding, patience,

and respect when supporting clients in challenging circumstances.

● Analytical Skills: Strong numeracy skills to assess financial information, and

develop appropriate solutions.

● Problem-Solving Ability: Identifies practical and achievable options for resolving

debt and financial challenges.

● Organisational Skills: Prioritising workloads and meet targets.

● Confidentiality and Integrity: Handles sensitive client information with

professionalism and discretion.

● Adaptability: Responds flexibly to changes in legislation, organisational

procedures, and Citizens Advice requirements.

● Teamwork and Independence: Works effectively and collaboratively as part of a

team, while also demonstrating the ability to work independently and follow

agreed procedures.

● Commitment to Equality, Fairness, and Inclusion: Ensures all clients are

treated with dignity, respect, and without discrimination.

● Understanding of Data Protection and GDPR: Applies the principles of the

Data Protection Act and UK GDPR to safeguard client information.

Desirable Experience:

● Previous Experience in Advice or Support Roles: Experience providing debt,

welfare, financial, or general advice to clients.

● Experience Working with Vulnerable Clients: Supporting individuals with

complex needs, including those experiencing mental health challenges, domestic

abuse, or financial hardship.

● Knowledge of Debt Solutions and Financial Services: Familiarity with options

such as Debt Relief Orders, Individual Voluntary Arrangements, bankruptcy, or

budgeting support.

● Multilingual Skills: Ability to communicate effectively in additional languages to

support a diverse client base.

Benefits:

● Full training to become a Debt Adviser, with progression into specialist

qualifications available.

● 21 days holiday plus bank holidays, birthday leave, and paid Christmas closedown.

● 8% employer pension contribution (plus salary sacrifice NI benefit).

● Long service leave after 4 years.

● Free parking and a supportive, development-focused team culture.

To apply please email your CV and covering email to explain how your skillset meets the needs of the role to [email protected]

Interviews will be held on 4,5,6 August at Civic Centre, Leyland.

We reserve the right to withdraw this advert as soon as suitable candidates are found.

Pay: £25,049.60-£26,141.40 per hour

Work Location: In person

Quick apply

Refine Your Search

client services jobs in much hoole, lan

Debt adviser and Web chatter

Retention and Customer Experience Specialist

Lettings Administrator

FNOL Claims Handler (Full-Time)

Customer Liaison Representative

Field Sales Representative (Red Bull Impulse) - Preston, Fylde Coast and North Lancashire

Debt Caseworker Trainee - National Helpline

Administration Assistant

Water Treatment Technician / Trainee

Bookkeeper - Part Time

Customer Liaison Officer

Receptionist

Receptionist/Administrator

Office Administrator

Dental Receptionist/Administrator

Client Care Advisor

Trainee Site Manager (1-Year Fixed Term Contract)

Customer Service Helpdesk Advisor (Reactive Planner)

New Business Sales Executive

Grab Operative

I want to receive the latest job alerts for client services in much hoole, lan

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