Administrative services Work, Jobs in Nottingham, Eng (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
14d
Subject Administrator
Nottingham Trent University —Nottingham
- £28,063 - £30,185 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- School
- Annual leave
- Employee discount
9d
Business Support Administrator
Nottinghamshire County Council —Nottingham
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
7d
CPE Processing assistant
Nottinghamshire County Council —Nottingham
- Full-time
- Microsoft Word
- Administrative experience
- Organisational skills
8d
Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
Student Data Administrator
Nottingham Trent University —Nottingham
- £28,063 - £30,185 a year
- Full-time
- Hybrid work
- Data entry
- Office experience
- Annual leave
- Employee discount
4d
HMP Nottingham - Business Administrator
Ministry of Justice —Nottingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
9d
Operational Support Officer
HM Courts & Tribunal Service —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
HR Administrator
The Spencer Academies Trust —Nottingham
- £27,709 - £29,541 a year
- Customer service
- Microsoft Office
- Databases
Administration Assistant
Trent Estate Agents Limited —Nottingham
- £13.50 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Care Navigator/Receptionist
Highcroft Surgery —Nottingham
- £22,000 - £23,000 a year
- Microsoft Word
- English
- Databases
Quick apply
Sixth Form Administrator
Nottingham College —Nottingham
- £24,840 - £25,230 a year
- Call to connect
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
Administration Assistant
Premier Insurance Brokers Ltd —Nottingham
- From £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
8d
Wellbeing Centre Reception and Administrator
Nottingham High School —Nottingham
- £21,022.46 a year
- Full-time
- Front desk
- In-person
- School
- Free parking
Quick apply
9d
Laboratory Reception Assistant
Source Bioscience —Nottingham
- £25,000 a year
- Full-time
- Administrative experience
- Typing
- Employee assistance programme
Quick apply
Administrative Assistant
Christ the King Voluntary Academy —Nottingham
- £24,796 - £25,583 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
8d
Front of House
Tanglewood Care Services —Beeston
- £28,000 a year
- Human resources
- Front desk
- In-person
- Referral programme
Quick apply
1d
Fostering Panels Administrator - Coordinator
Nottinghamshire County Council —Nottingham
- Full-time
- Management
- Customer service
- Microsoft Office
3d
Sales & Customer Service Executive - Full Time
Eurolink Ltd t/a Finest Foods —Nottingham
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Free parking
Quick apply
9d
Fostering Panel Administrator
Nottinghamshire County Council —Nottingham
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
8d

I want to receive the latest job alerts for administrative services in nottingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administrative services jobs near nottingham, eng

Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

administrative services jobs in nottingham, eng

Complaints & Information Support Officer

Subject Administrator

Business Support Administrator

CPE Processing assistant

Accreditation Officer (Fixed term maternity cover)

Student Data Administrator

HMP Nottingham - Business Administrator

Operational Support Officer

HR Administrator

Administration Assistant

Care Navigator/Receptionist

Sixth Form Administrator

Administration Assistant

Wellbeing Centre Reception and Administrator

Laboratory Reception Assistant

Administrative Assistant

Front of House

Fostering Panels Administrator - Coordinator

Sales & Customer Service Executive - Full Time

Fostering Panel Administrator

I want to receive the latest job alerts for administrative services in nottingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected