Customer support & client services occupations Work, Jobs in Pitsea, Ess (with Salaries)

Subscription Telesales Supervisor
Newsquest Media Group —Basildon
- £30,000 - £40,000 a year
- Full-time
- Sales
- Supervising experience
- Organisational skills
Quick apply
6d
Client Services Operative & Contract Administrator
Urban Environments Ltd —Sevenoaks
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Annual leave
Quick apply
14d
Voluntary Sector Front Door Officer (Adult Social Care) - Call Taker
SAVS —Southend-on-Sea
- £28,500 a year
- Full-time
- Hybrid work
- Bilingual
- Spanish
- English
- Employee assistance programme
Quick apply
Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)
Percepta —Basildon
- £45,000 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Sales
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Services Executive (B2B Marketing)
Centurian Media Ltd —Maidstone
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
Quick apply
Graduate - Client Services Voice
SS&C Technologies —Basildon
- Full-time
- Customer service
- English
- Bachelor's degree
6d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Service Executive - Part Time
Syte Link —Loughton
- £13 an hour
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Customer Service & Operations Assistant - Fixed-term Maternity Cover
Unicorn Cosmetics —Rochester
- £25,600 a year
- Customer service
- IT
- Typing
- Employee discount
Quick apply
6d
Out of Hours Contact Centre Agent - Weekends
Sureserve —Dartford
- £14 - £15 an hour
- Weekends only
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Relations Case Specialist
OSB Group —Chatham
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
6d
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
4d
Evening Customer Service Advisor
South East Water —Snodland
- £11,923 a year
- Part-time
- Hybrid work
- Customer service
- Annual leave
Customer Service Representative
Cleveland Cable Co Ltd —Belvedere
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
13d
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
7d
Senior Customer Service Representative
Perfect Reception —Gravesend
- From £12.87 an hour
- Part-time
- Microsoft Word
- Social media management
- Customer service
Quick apply
Customer Care Officer
United Infrastructure —Brentwood
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Customer Service Representative
Moove Lubricants —Gravesend
- Full-time
- Spanish
- Customer service
- Salesforce
- Free parking
- Employee assistance programme
Quick apply
7d
Customer Relations Advisor
Toomey Motor Group —Southend-on-Sea
- £25,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
7d

I want to receive the latest job alerts for customer support & client services occupations in pitsea, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near pitsea, ess

Subscription Telesales Supervisor

Newsquest Media Group
Basildon

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
6 days ago

Benefits

Casual dress
Cycle to work scheme
Company pension
On-site parking

Qualifications

Sales
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

Are you a natural leader with a passion for sales and developing high-performing teams?

We’re looking for an experienced and motivated Subscription Telesales Supervisor to join our Telesales team in Basildon on a full-time basis. This is a fantastic opportunity for someone who enjoys combining team leadership, coaching and performance management with hands-on selling in a fast-paced, rewarding sales environment.

With an impressive OTE of £40,000 per annum, you’ll have the opportunity to directly influence your earnings while leading a dedicated telesales team responsible for growing newspaper, magazine and digital subscriptions across Newsquest’s regional network.

What We Offer

Excellent Earning Potential
Achieve an OTE of £40,000 per annum through a combination of salary and performance-based incentives.

Full-Time Career Opportunity
A permanent 37.5-hour working week within a supportive and ambitious sales environment.

Leadership & Development
A key supervisory role within Newsquest’s regional network, with the opportunity to develop people, improve performance and make a real impact.

Hands-On Sales Leadership
Lead from the front by coaching your team while continuing to develop your own sales skills and results.

What You'll Do

Lead, motivate and support a team of telesales agents, driving performance against sales and activity targets.
Manage day-to-day team performance, including workload allocation, coaching, feedback and development.
Monitor individual and team KPIs, identifying opportunities to improve conversion, productivity and retention.
Deliver regular coaching sessions and support team members in achieving their personal and professional goals.
Personally undertake telesales activity to generate new newspaper, magazine and digital subscriptions and achieve individual sales targets.
Ensure all orders are accurate, genuine and completed with full customer consent.
Monitor order quality, retention performance, cancellation trends and customer feedback to identify improvements.
Produce accurate weekly performance reports with clear commentary and insight.
Support call monitoring and quality assurance processes to maintain high customer service standards.
Ensure customer information is handled correctly in line with company policies and data protection legislation.
Act as a positive ambassador for Newsquest through every customer and team interaction.

What We're Looking For

Proven experience in a telesales, telephone sales or contact centre environment.
Previous experience leading, supervising or coaching a sales team.
Strong personal sales ability with a track record of achieving targets.
Excellent communication, coaching and motivational skills.
A natural ability to inspire others and improve team performance.
Strong organisational skills with the ability to analyse performance data and produce accurate reports.
A positive, target-driven approach with a genuine passion for achieving results.
Comfortable working with sales KPIs including call volumes, conversion rates, retention and quality measures.
Good understanding of compliance, customer consent and data protection requirements.

How Success is Measured

Your success will be measured against a range of performance indicators, including:

Achievement of individual and team subscription sales targets.
Telesales activity levels, including calls made, customer contacts and conversion rates.
Team performance improvement through effective coaching and development.
Order quality, including cancellation rates, complaints and customer satisfaction.
Accuracy and timeliness of reporting and administration.
Ability to create a positive, motivated and high-performing team culture.

This is an excellent opportunity for an ambitious sales professional who wants to take ownership of a team, influence results and build a successful career within a leading regional media organisation.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
On-site parking

Experience:

supervisor: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in pitsea, ess

Subscription Telesales Supervisor

Client Services Operative & Contract Administrator

Voluntary Sector Front Door Officer (Adult Social Care) - Call Taker

Customer Service Executive - Full Time

Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)

Customer Services Executive (B2B Marketing)

Graduate - Client Services Voice

Contact Centre Shift Manager (Part time)

Customer Service Executive - Part Time

Customer Service & Operations Assistant - Fixed-term Maternity Cover

Out of Hours Contact Centre Agent - Weekends

Customer Relations Case Specialist

Contact Centre Shift Manager (Full time)

Evening Customer Service Advisor

Customer Service Representative

Client Resident Liaison Officer - Social Housing

Senior Customer Service Representative

Customer Care Officer

Customer Service Representative

Customer Relations Advisor

I want to receive the latest job alerts for customer support & client services occupations in pitsea, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected