Client services Work, Jobs in Plumstead Se2 (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Customer Service Representative
Cleveland Cable Co Ltd —Belvedere
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
8d
Front of House Receptionist
THE BEAUTY ROOMS CHISLEHURST —London
- From £27,000 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
Relief Control Room Operator - Zero Hours
Enigma Security Solutions —Belvedere
- £14.80 an hour
- Part-time
- Customer service
- English
- IT
Quick apply
6d
Sales Assistant
Shōten Limited —Dartford
- £460 - £700 a week
- Part-time
- Sales
- Customer service
- English
- Free parking
- Flexitime
Quick apply
Sales Assistant
GrowthPoint Partners —Shoreditch High Street
- £26,420.00 - £33,453.95 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Client & Project Coordinator
Holloways of Ludlow Design & Build Ltd —Richmond
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Receptionist & Administrator
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Receptionist
Portico Corporate Reception Management —London
- £32,960 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Life insurance
Quick apply
9d
Client Services Operative & Contract Administrator
Urban Environments Ltd —Sevenoaks
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Annual leave
Quick apply
9d
Veterinary Care Assistant
PDSA —Abbey Wood
- £28,911 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Part Time Sales
All Emergency Services Ltd —Croydon
- £16 - £20 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Photographer (Maternity & Newborn)
Popstyle media —London
- £34,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Salon Receptionist & Consultant
A-List Lace Hair —London
- From £15 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Daycare Dog Walker
Green Dog Walking —Pimlico
- £500 - £700 a week
- Full-time
- Customer service
- English
- Driving
Quick apply
Receptionist
Change Grow Live —Lewisham
- £26,091 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Employee discount
7d
Grounds Maintenance Operative
Scapes Group Ltd. —Dagenham
- £30,784 a year
- 8 hour shift
- Maintenance
- In-person
- Free parking
- Annual leave
Quick apply
Cleaning Operative Rainham
Swift Office Cleaning Services Limited —Rainham
- £13.45 an hour
- Part-time
- English
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
10d
Sales Representative
23rd Marketing —Borough of Dartford
- Part-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
7d

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Customer Success Manager

SwiftXccess
London

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Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

client services jobs in plumstead se2

Customer Success Manager

Customer Service Representative

Front of House Receptionist

Relief Control Room Operator - Zero Hours

Sales Assistant

Sales Assistant

IT Helpdesk Officer

Client & Project Coordinator

Receptionist & Administrator

Receptionist

Client Services Operative & Contract Administrator

Veterinary Care Assistant

Part Time Sales

Photographer (Maternity & Newborn)

Salon Receptionist & Consultant

Daycare Dog Walker

Receptionist

Grounds Maintenance Operative

Cleaning Operative Rainham

Sales Representative

I want to receive the latest job alerts for client services in plumstead se2

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