Service manager Work, Jobs in Shinfield, Brk (with Salaries)

Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- IT
- Communication skills
9d
Customer Care Supervisor
John George —Reading
- Full-time
- Management
- Supervising experience
- Travel
- Free parking
- Employee discount
Quick apply
13d
People Systems Coordinator
ESP Global Services Limited —Reading
- £30,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
Property Manager
Haslams Estate Agents, Friar Street —Reading
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
Sales Co-ordinator
SIG Roofing —Wokingham
- Sales
- Customer service
- IT
- Employee discount
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
Sales Office Manager
Reading worktops Ltd —Reading
- £26,000 - £35,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
8d
Service Manager/Receptionist
Keith Gotts Independent Land-Rover specialists —Alton
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
Residential Property Manager
Kennet Property —Reading
- £24,420 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Office experience
Quick apply
Store Manager
Futon Company —Reading
- £32,000 - £37,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Deputy General Manager
Coppa Club Sonning The Great House —Reading
- Up to £44,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
13d
Senior Logistics Manager
AWE —Reading
- Up to £80,000 a year
- Full-time
- Free parking
- Annual leave
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
12d
Personal Adviser (Leaving Care), Children we care for & young people leaving our care team (Here4U)
Wokingham Borough Council —Reading
- £36,363 - £39,862 a year
- Weekend availability
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
2d
HR Specialist
RAPID CLEAN —Wokingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
UKI Retail Director
HP —Reading
- Full-time
- Management
- Sales
- Marketing
Branch Assistant
Epwin Group PLC —Reading
- Full-time
- Driving
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Deputy Club Operations Manager
Pine Ridge Golf Club —Camberley
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Health & wellbeing programme
Quick apply

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service manager jobs near shinfield, brk

Client Service Manager

Datum Datacentres Ltd
Farnborough

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Free parking
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Management
Microsoft Office
Project management
IT
Business management
Communication skills

Full job description

Company Summary

Datum Datacentres (www.datum.co.uk) provides leading-edge carrier and cloud neutral co-location data centres to enterprises and service providers. Launched in 2012, Datum now has an impressive client list located in Farnborough and Manchester and has over 200 clients.

Main purpose of the role

An exciting opportunity has arisen for a motivated and enthusiastic Client Service Manager with an excellent eye for detail to join our team on a full-time basis, based at Cody Technology Park. Hybrid flexible working offered following successful probationary period.

Our service culture (the ‘Datum difference’) is an integral part of our ethos and is at the core of what differentiates Datum from other colo providers. The successful applicant will be responsible for maintaining this client-centric service, while consistently striving for excellence in our client service offering. The role joins an established team and full support, and training will be provided to successfully undertake the role.

Main responsibilities

· Support the business sales process end to end

· Raise, manage & process client orders, upsells, POs and contracts in our CRM, working alongside the sales and technical teams to ensure successful delivery and handover of services against agreed timescales

· Processing and managing service orders with 3rd parties

· Liaising with our finance team in a timely manner to notify any changes to upcoming billing and assisting with any billing queries from clients

· Support Finance team with the debtor process

· Managing contract administration and general communications with clients

· Dealing with client queries, feedback and/or complaints– account, billing, documentation, supplier questionnaires etc

· Support creation of service review documentation and presentations alongside the Service Management team

· Assist with major incident activities where necessary

· Working with the Operations team to proactively drive the process for sending client communications in a professional and timely manner, including maintenance notifications (PPMs) and general site information

· Support Head of Service Management & Group Head of Sales with ad-hoc projects as appropriate

Person

Key to this role is the personality, drive and initiative to take ownership of ensuring accuracy of record keeping in the CRM system. This role is client-facing, so applicants should be personable, friendly, and highly organised. Excellent written and verbal communication, and comfortable with communicating with a varied client base.

· Well-motivated, resilient, and tenacious individual with an eye for detail, while managing a varied and busy workload

· Takes initiative and ensures accuracy in performing assigned tasks is essential

· Team player & relationship builder, both internal and external. The role requires an advocate for both the client and the internal business, representing each at appropriate times to drive stakeholders to reach the common goal

· Understanding of the generic messages surrounding IT and/or co-location selling

· Commercially astute – able to relate to mid-level IT & business functions

· Able to work autonomously and as part of a small team

· Proven experience in delivering high-quality client-centric service

· Good understanding and experience of working with a CRM / business management system

· Good presentation and communication skills, with the ability to retain composure and flexibility under pressure

· Very keen to learn and develop their career, with the ability to develop a good understanding of the Colocation and IT space, and it’s features and benefits

· Excellent IT skills and proficiency in MS Suite, particularly Word & Excel

Advantageous skills

· Project management experience

· Experience in colocation datacentre service management

· Basic understanding of datacentre functions and processes

· Awareness and good understanding of accreditation processes

If you are passionate about providing outstanding service and have the requisite skills, we encourage you to apply for this exciting opportunity as a Client Services Manager.

Position Reports to:

Head of Service Management

Location:

Farnborough office (FRN1) with occasional travel to other sites

Contract:

Permanent / Full Time

Salary: £25000-£30000 including 10% Variable Pay (performance bonus)

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Application question(s):

Are you willing to apply for a DBS certificate?

Experience:

Client Service Management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in shinfield, brk

Client Service Manager

Senior Customer Experience Manager

Porsche Personal Case Manager

Customer Care Supervisor

People Systems Coordinator

Property Manager

Sales Co-ordinator

Head of Projects - Reading, UK

Sales Office Manager

Service Manager/Receptionist

Residential Property Manager

Store Manager

Deputy General Manager

Senior Logistics Manager

Service Business Operations Manager

Personal Adviser (Leaving Care), Children we care for & young people leaving our care team (Here4U)

HR Specialist

UKI Retail Director

Branch Assistant

Deputy Club Operations Manager

I want to receive the latest job alerts for service manager in shinfield, brk

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