Dental practice Work, Jobs in Smethwick (with Salaries)

Dental Receptionist with CRM management
HAPI Dental (Formerly know as Sohal Dental) —Birmingham
- From £12.71 an hour
- Part-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
4d
practice Lead/ Receptionist
Highfield Dental Clinic —Birmingham
- £32,000.00 - £35,977.33 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Trainee Dental Nurse/Receptionist
Dental Opulence —Birmingham
- £13 an hour
- Part-time
- Writing skills
- Microsoft Office
- Patient care
- Employee discount
Quick apply
9d
Dental Practice Manager
Imperial Dental Group —Birmingham
- From £17 an hour
- Full-time
- Supervising experience
- Team management
- Human resources
Quick apply
Dental Receptionist
THE DENTAL SURGERY —Halesowen
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
Quick apply
10d
Dental Nurse
One Smile Dental —Birmingham
- £5,450 - £29,000 a year
- Part-time
- Patient care
- Organisational skills
- In-person
- Annual leave
- Flexible schedule
Quick apply
12d
Dental Practice Administrator
Alvechurch Dental —Alvechurch
- From £14 an hour
- Part-time
- Management
- Human resources
- In-person
- Free parking
Quick apply
Dental Receptionist - Full Time
Stourbridge Dental & Implant Clinic —Stourbridge
- From £13 an hour
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
3d
Dental Receptionist
CHURCH STREET DENTAL PRACTICE —Bilston
- From £25,500 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Free parking
- Annual leave
Quick apply
Dental Receptionist
Brandhall Dental —Oldbury
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
5d
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
16h
Dental Receptionist
BPI Dental —Birmingham
- From £13.50 an hour
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
trainee Dental Nurse
The Dental Place - Warwick —Warwick
- £24,420.00 - £31,833.99 a year
- Part-time
- CAD
- No experience needed
- English
- Employee discount
Quick apply
4d
Dental Receptionist
Dental Opulence —Birmingham
- £13 - £14 an hour
- Part-time
- Organisational skills
- Store discount
- Employee discount
Quick apply
12d
Qualified Dental Nurse
Bhandal Dental Practice —Birmingham
- From £14.75 an hour
- Full-time
- English
- Patient care
- Organisational skills
Quick apply
Dental Nurse/Receptionist
The Great Barr Dental Practice —Birmingham
- Part-time
- Computer literacy
- English
- Patient care
- Free parking
- Employee discount
Quick apply
2d
Dental Nurse/Receptionist
Pennwood Dental —Wolverhampton
- From £12.71 an hour
- Part-time
- CAD
- Bachelor's degree
- In-person
Quick apply
Qualified/Experienced Head Dental Nurse
The White House Dental Practice —Sutton Coldfield
- From £14 an hour
- Full-time
- Patient care
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
4d
Dental Hygienist (Self-Employed) – Maternity Cover
Paul Lowe Dentistry —Solihull
- £45 - £66 an hour
- Temporary
- Patient care
- Organisational skills
- In-person
- Free parking
Quick apply
Trainee Dental Nurse apprenticeship
Trinity Dental Surgery —Sutton Coldfield
- £8 an hour
- Full-time
- Patient care
- In-person
- Nursing
Quick apply
3d

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Dental Receptionist with CRM management

HAPI Dental (Formerly know as Sohal Dental)
Birmingham

Quick apply

Job details

Part-time
From £12.71 an hour
4 days ago

Benefits

Company pension
Employee discount

Qualifications

CRM software
Inbound customer enquiry call handling
Dental receptionist
Spreadsheets
Patient appointment coordination
GCSE
Practice management software
Patient service
Dental software
Appointment booking and call handling
Medical reception and administration experience
Relationship management
Management reporting
Patient record updating
Managing patient records
Communication skills

Full job description

Part-Time Dental Receptionist / CRM Lead

HAPI Dental — 271 Soho Road, Handsworth, Birmingham B21 9SA

About Us

HAPI Dental is a busy, well-established dental practice in Handsworth (formerly know as Sohal Dental), Birmingham, offering both NHS and private treatment. We're looking for a part-time Dental Receptionist who can also take ownership of our patient CRM system, helping us manage enquiries, follow-ups, and patient communications more effectively.

The Role

This is a dual role combining front-of-house reception duties with responsibility for our CRM (Customer Relationship Management) system, ideal for someone who is organised, tech-confident, and enjoys turning enquiries into booked appointments.

Reception duties:

Greeting patients and managing the front desk
Booking, confirming, and managing appointments via SOE (Software of Excellence)
Answering phone calls and email enquiries
Processing patient payments and managing NHS/private registrations
Maintaining accurate patient records and GDPR compliance
General administrative support to the clinical team

CRM Lead duties:

Managing and maintaining the practice's CRM system, ensuring patient and enquiry data is accurate and up to date
Tracking new patient enquiries from first contact through to booked appointment
Following up promptly on unconverted leads and missed opportunities
Monitoring response times and enquiry outcomes, flagging any gaps in follow-up
Supporting recall and reactivation campaigns for existing patients
Working with the practice management team to report on enquiry volumes, conversion rates, and CRM performance
Helping refine CRM workflows and templates (email/SMS follow-ups, reminders, etc.)

What We're Looking For

Previous experience in a dental or medical reception role (essential)
Experience using a CRM system or similar lead-tracking software (preferred; training provided)
Excellent communication skills, both written and verbal
Highly organised, with strong attention to detail and follow-through
Comfortable working with data and spreadsheets/reporting
A proactive, patient-focused approach to converting enquiries into bookings
Experience with SOE or similar dental practice management software is an advantage

What We Offer

Friendly, supportive team environment
Ongoing training and development opportunities
Opportunity to grow within the role as the practice expands

How to Apply

If you're an experienced dental receptionist who's confident managing patient enquiries and driving them through to booked treatment, we'd love to hear from you. Please apply with your CV via Indeed.

HAPI Dental is an equal opportunities employer.

Job Type: Part-time

Pay: From £12.71 per hour

Benefits:

Company pension
Employee discount

Education:

GCSE or equivalent (preferred)

Experience:

Dental receptionist: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

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