Client services Work, Jobs in Watton At Stone (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Operations Manager
Preventt Limited —London
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Leadership
Quick apply
5d
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
7d
Estate Agent. Lister, valuer, Negotiator
Satchells Estate Agents —Baldock
- £35,000 - £50,000 a year
- Sales
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Construction Administrator
CARMELCREST LTD —Bishop's Stortford
- £25,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Driving
- Free parking
Quick apply
13d
Property Manager
Management Company Services Ltd —Hertford
- Full-time
- Customer service
- Maintenance
- Driving
- Free parking
- Work from home
Quick apply
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Litter Picker
Pinnacle Group —Hatfield
- £19,827.60 a year
- Monday to Friday
- Customer service
- University
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative
Trescal —Stevenage
- Temporary
- Customer service
- IT
- Communication skills
Quick apply
Sales Assistant
GrowthPoint Partners —Shoreditch High Street
- £26,420.00 - £33,453.95 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Salon Receptionist & Consultant
A-List Lace Hair —London
- From £15 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Dog Walker / Hampstead & Regents Park
Dog Shepherds —Hampstead Heath
- £80 - £120 a day
- Part-time
- Customer service
- English
- In-person
Quick apply
6d
Client Service Adviser
Benefact Group —Stevenage
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Sick pay
Client Services Coordinator
Marquee Contracting Limited —Potters Bar
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Gym membership
Quick apply
Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
Air Conditioning Breakdown and Installation Co-Ordinator
AAC Service & Maintenance Ltd —Hitchin
- £35,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- Maintenance
- English
- Free parking
Quick apply
Payroll Assistant
Kudo Back Office —Hitchin
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Data entry
- Free parking
- Work from home
Quick apply
Office Administrator
OneWorld Rental - Global Technology Hire —South Woodford
- From £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Independent Advocate
POhWER —Stevenage
- £25,877.80 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
3d
Sales Advisor
iman organisation —London
- £550 - £850 a week
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Employee stock ownership plan
Quick apply
10d

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client services jobs near watton at stone

Customer Success Manager

SwiftXccess
London

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Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

client services jobs in watton at stone

Customer Success Manager

Operations Manager

Client Services Coordinator & Operations

Estate Agent. Lister, valuer, Negotiator

Construction Administrator

Property Manager

IT Helpdesk Officer

Litter Picker

Customer Service Representative

Sales Assistant

Salon Receptionist & Consultant

Dog Walker / Hampstead & Regents Park

Client Service Adviser

Client Services Coordinator

Investigations & Collections Officer

Air Conditioning Breakdown and Installation Co-Ordinator

Payroll Assistant

Office Administrator

Independent Advocate

Sales Advisor

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