Audio Work, Jobs in Rayleigh, Ess (with Salaries)

Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
General Theatre Technician
Potters Resorts - Five Lakes —Maldon
- Weekend availability
- Resort
Quick apply
13d
Part Time General Theatre Technician
Potters Resorts - Five Lakes —Maldon
- £13.28 an hour
- Part-time
- Resort
Quick apply
12d
Full-Time Videographer
INFINITE 22 LTD —Chelmsford
- £27,000 - £28,000 a year
- Full-time
- Social media management
- Driving
- Travel
Quick apply
Volunteer Radio Presenter
GlitterBeam Radio —Chatham
- £1 a year
- English
- Presentation skills
- In-person
- Flexitime
Quick apply
20h
Creative Content Producer
Bizgrow Media —Rainham
- From £12.71 an hour
- Part-time
- Scripting
- In-person
- Communication skills
Quick apply
4d
Interim Control Centre Manager
Kyndi Limited —Chatham
- £5,000 a month
- Full-time
- English
- Continuous improvement
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
Warehouse & Production Technician
KI Sound & Light Limited —Braintree
- £26,000 - £29,000 a year
- Overtime
- Computer literacy
- Maintenance
- Organisational skills
Quick apply
11d
Hire Manager / Sound & Lighting Engineer
WHITE’S SOUND AND LIGHTING GROUP —Grays
- From £26,000 a year
- Overtime
- Maintenance
- Organisational skills
- In-person
- Flexitime
Quick apply
6d
AV Technician
4Wall Entertainment —Harlow
- Overtime
- Customer service
- Computer networking
- Communication skills
Quick apply
Keyboardist / Music Minister
Revival House —London
- £20,000 a year
- Temporary
- Serving
- Leadership
- School
TEMPORARY WORKER (RELIGIOUS WORKER) POSTS
Revival House —London
- £20,000 a year
- Temporary
- Communication skills
Multi-Site Cleaner
Royal Mail Group —Chelmsford
- £12.71 an hour
- Part-time
- No experience needed
- Free parking
- Annual leave
11d
Wake In Night Carer (female applicants only)
Recruitment for Care —Longfield
- £18.00 - £19.50 an hour
- Part-time
- Medication administration
- Patient monitoring
- English
Quick apply
11d
Dock Lead
4Wall Entertainment —Harlow
- Overtime
- Microsoft Outlook
- Management
- Customer service
Quick apply
Junior Studio Operative
Must Have Ideas Ltd —Aylesford
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
4d
Aircraft Component Technician
Oakenhurst Aircraft Services —Rayleigh
- Up to £31,000 a year
- Full-time
- Power tools
- In-person
- Hand tools
- Annual leave
Quick apply
14d
Commercial Secretary
MPP Solicitors —Maldon
- From £24,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
1d
Videographer/Video Editor
BuildStop LTD t/a MGN Builders Merchants —Romford
- £28,000 - £45,000 a year
- Full-time
- Free parking
- Employee discount
Quick apply
Saxophonist / Music Minister
Revival House —Westcliff-on-Sea
- £20,000 a year
- Temporary
- Serving
- School

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Customer & Technical Services Specialist

Monitor Audio Ltd -
Rayleigh

Quick apply

Job details

Permanent | Full-time
£21,200 - £25,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Microsoft Office
Communication skills
Adobe Acrobat

Full job description

Customer & Technical Services Specialist

Monitor Audio Group is a British Audio manufacturer of some of the world’s most respected and innovative high-fidelity brands. There are currently three British brands that make up the group: Monitor Audio, Roksan and Blok, covering solutions for Hi-Fi, Electronics, Home Theatre, Architectural speakers, and Hi-Fi furniture. Each has its own unique story, and each brings the listener closer to the music and film they love.

Monitor Audio Group is proud of its legacy but equally proud of its continuing mission to seek excellence in sound – the worldwide accolades and awards that we receive are testament to the team's continued ambition to innovate and perfect the craft, allowing customers to experience a truly enhanced high-fidelity listening experience.

Monitor Audio Group is now looking to enrich the Customer and Technical Support Department through the placement of a highly motivated and technically minded, Customer & Technical Services Specialist to drive the group’s UK growth ambitions within this segment, and support of its nationwide specialist distribution and independent integration and retail partners.

The role

Reporting to the Customer Service and Technical Manager, the Technical Services Specialist role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.

The ideal candidate will have an interest in audio and enthusiasm for providing great customer service across three well-established premium British brands.

You’ll work as part of a close-knit team of experts and play a role in the deployment of the Groups’ global customer support.

Main responsibilities

Manage all customer returns through to closure
Ensure Return Merchandise Authorisation (RMA) process is always followed, and data is maintained in line with procedures
Book collections / dispatch of returns with carriers
Collect card payments from customers as applicable
Process spare parts orders for picking by warehouse
Assist customer services team with other customer queries under the guidance of the Customer & Technical Service Manager
Assist in production of RMA performance statistics and trends analyses
Contribute ideas and solutions towards the department’s goal of improving the customer experience of Monitor Audio customers

Desirable qualities

A basic understanding of customer service principles
Strong communication and writing skills
Familiarity or interest in audio/hi-fi considerably preferred
Proficiency in Microsoft Office and Adobe Acrobat
Ability to work collaboratively in a team
Proactive approach to problem-solving and troubleshooting
Enthusiasm and willingness to learn

Interfaces and reporting lines

The Customer & Technical Services Specialist role will be based at the Monitor Audio HQ, in Rayleigh, Essex. Please email your CV and covering letter to: [email protected].

NO AGENCIES TO APPLY

Pay: £21,200.00-£25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

audio jobs in rayleigh, ess

Customer & Technical Services Specialist

General Theatre Technician

Part Time General Theatre Technician

Full-Time Videographer

Volunteer Radio Presenter

Creative Content Producer

Interim Control Centre Manager

Warehouse & Production Technician

Hire Manager / Sound & Lighting Engineer

AV Technician

Keyboardist / Music Minister

TEMPORARY WORKER (RELIGIOUS WORKER) POSTS

Multi-Site Cleaner

Wake In Night Carer (female applicants only)

Dock Lead

Junior Studio Operative

Aircraft Component Technician

Commercial Secretary

Videographer/Video Editor

Saxophonist / Music Minister

I want to receive the latest job alerts for audio in rayleigh, ess

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