Technical support occupations Work, Jobs in Croft, Lec (with Salaries)

Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Support Technician Apprentice
3RS IT Solutions —Kettering
- £20,000 - £25,000 a year
- In-person
- Communication skills
Quick apply
4d
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
3h
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
Quick apply
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
12d
IT Support Officer
L M Manufacturing Ltd —Northampton
- £26,500 - £30,000 a year
- Overtime
- Analysis skills
- No degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
3h
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
IT Support Technician
Howes Percival —Leicester
- Maintenance
- Travel
- Communication skills
- Employee discount
14d
Field Technician (DST113BC)
Discovery Schools Academies Trust —Leicester
- £28,605 - £31,029 a year
- Full-time
- Computer literacy
- Writing skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
7d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
Quick apply
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Presentation skills
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
First Line Support Consultant (Apps Support, Danish or Swedish Speaking)
Pinewood.AI —Solihull
- From £25,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- No degree
- Annual leave
- Employee assistance programme
Quick apply
SAP Helpdesk Analyst (111772-0726)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- University
- Organisational skills
- Communication skills
- Annual leave
13d
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Computer skills
- Annual leave
- Employee assistance programme
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management

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Technical customer Support Advisor

Blauberg UK
Leicester

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Mobile applications
Equipment installation and commissioning
Zendesk
Wiring schematics interpretation
Technical writing
Communication skills
Help desk

Full job description

Job Description:

Technical Customer Support Advisor (Ventilation Systems)

Location: Leicester UK -
Employment Type: Full-Time
Salary: £28K, based on experience

About Us

Blauberg UK are the UK branch of Blauberg Group, A global leader in ventilation solutions, specialising in energy-efficient residential and commercial Fans, Ventilation units and systems. Our mission is to improve indoor air quality through innovative, reliable products — supported by exceptional technical guidance. We are now looking for a knowledgeable Technical Customer Support Advisor to help installers, contractors, and end-users get the best from our products.

Role Overview

In this role, you will provide front-line technical support to customers using our fans, ventilation units, controls, and associated digital tools. You’ll assist with wiring information, installation guidance, system troubleshooting, and phone-based app support. This position is ideal for someone with a practical, hands-on mindset and the ability to translate technical details into clear instructions. This role is primarily in-house at Desk & Workshop, you may occasionally be required to go to site

Key Responsibilities

Provide technical support to customers via phone, email, and live chat
Guide installers and end-users through wiring diagrams, control setups, and configuration tasks
Deliver phone-based app support, including connectivity troubleshooting and user guidance
Assist customers with product setup, commissioning, and operational best practices
Diagnose ventilation system issues and escalate complex cases to engineering teams
Maintain accurate and detailed records of customer interactions
Contribute to support documentation, wiring guides, FAQs, and training materials
Identify recurring issues or customer feedback and relay insights for product development
Visit customer sites to assist with fault finding, warranty repair and provide set-up and mobile / wifi based connectivity support

Skills & Experience

Essential:

Experience in a technical support, field service, or ventilation/HVAC-related role
Good understanding of electrical wiring basics and the ability to interpret basic wiring diagrams
Strong problem-solving skills and the ability to explain technical information clearly
Confident communicator with excellent phone and written communication skills
Comfortable supporting mobile apps, Bluetooth/Wi-Fi connectivity, and basic network queries
Ability to work independently and manage multiple priorities

Desirable / Optional:

Familiarity with single-room ventilation, MVHR, extract systems, or air quality products
Experience supporting installers, contractors, or facilities teams
Experience using CRM/helpdesk platforms (e.g., Zendesk, Salesforce)
Electrical or HVAC qualifications

What We Offer:

Competitive salary and benefits package
Opportunities for technical training and professional development
Supportive team culture with opportunities to progress
20 days annual leave ( + 1 day for every year worked after the qualifying period, up to 25 days ) + bank holidays

Job Type: Full-time

Benefits:

Company pension
On-site parking

Pay: £28,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in croft, lec

Technical customer Support Advisor

IT Support Technician Apprentice

2nd Line Technical Analyst

Support Engineer 2nd Line

IT Technician

IT Support Officer

IT Apprentice

2nd Line Desktop Support Technician

IT Support Technician

Field Technician (DST113BC)

1st / 2nd Line IT Support Analyst

Service Desk Coordinator

Associate Field Services Technician, IT

IT Helpdesk Analyst

Warehouse IT Support Associate

IT Helpdesk Technician

First Line Support Consultant (Apps Support, Danish or Swedish Speaking)

SAP Helpdesk Analyst (111772-0726)

IT Service Desk Apprentice

Help Desk Engineer

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