Customer service coordinator Work, Jobs in Darwen, Lan (with Salaries)

Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
Skip Hire Sales Co-Ordinator Full Time
Groundtech UK Ltd —Warrington
- £26,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
4d
Group Logistics Coordinator
Recycling Lives Services —Preston
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11h
Travel Operations Coordinator
Shehri Voyages Ltd —Manchester
- £2,300 - £3,000 a month
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Service Coordinator
Johnson Controls —Manchester
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
Sales and Transport Coordinator
Len Wright Salads Ltd —Tarleton
- £15.02 an hour
- Weekend availability
- Microsoft Word
- Data entry
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
23h
Care Co-ordinator (GP Administrator)
Sandy Lane Surgery —Leyland
- Part-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
2d
Indoor Furniture Sales Co-ordinator and Home Accessories Merchandiser
Shackletons Home & Garden —Clitheroe
- Part-time
- Sales
- Customer service
- Merchandising
- Free parking
- Employee discount
Quick apply
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Customer service
- Annual leave
- Flexible schedule
Quick apply
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Commercial - Customer Excellence Coordinator
Finsbury Food Group —Whitefield
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Engineering Service Coordinator
Matic Building Services —Wigan
- £27,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
8d
Warehouse Coordinator
The Menu Partners —Manchester
- £34,000 a year
- Full-time
Quick apply
14d
Patient Care & Sales Coordinator
Optimed Healthcare Solutions —Halifax
- £13.85 - £16.00 an hour
- Part-time
- Sales
- Customer service
- GP surgery experience
Quick apply
5d
Watch Repair Intake & Administration Coordinator
Postal Repairs UK Ltd —Altrincham
- £26,000 - £30,000 a year
- Full-time
- CRM software
- English
- Administrative experience
- Sick pay
Quick apply
11d
Internal Sales Coordinator
M.Barnwell Services —Manchester
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
Meeting and Events Sales Co-ordinator
Hotel Football —Manchester
- Up to £28,560 a year
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Metering Data Coordinator (Advanced Excel)
Crown Oil —Bury
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
9d
CRM Campaign Coordinator (Make Me A Winner)
Bauer Media Group —Manchester
- Hybrid work
- Organisational skills
- Communication skills
- Marketing
Cooking Show Coordinator
Dynamic Kitchen LTD —Trafford
- £12.71 - £15.50 an hour
- Full-time
- CRM software
- Customer service
- In-person
Quick apply
8d

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Service Coordinator

DTS UK Machine Tools
Chorley

Quick apply

Job details

Permanent | Full-time
£16,000 - £28,000 a year

Benefits

Company pension
On-site parking

Qualifications

Tooling
Customer service
Maintenance
English
Microsoft Exchange
Microsoft Office
Organisational skills
Communication skills
A Level
Time management

Full job description

The Service Coordinator is responsible for coordinating field service activities for CNC machine tools and associated equipment. The role involves scheduling service engineers, managing customer service requests, coordinating breakdown response, supporting preventative maintenance activities, and ensuring efficient communication between customers, engineers, and internal departments.

The ideal candidate will have strong organisational skills while working in a fast-paced environment and experience working within an engineering or manufacturing environment.

Key Responsibilities

Service Coordination

Schedule and coordinate field service engineers for:
Machine breakdowns
Preventative maintenance visits
Machine installations
Service contracts
Machine commissioning
Warranty work
Prioritise urgent machine downtime situations.
Monitor engineer availability, travel, and workload.

Customer Support

Act as the primary contact for customer service enquiries.
Log and track service calls through CRM/FMS system.
Provide customers with service updates and estimated response times.
Escalate critical technical or commercial issues when required.

Administrative Duties

Prepare service quotations and service reports.
Sales duties converting customer quotations to orders.
Raise purchase orders and process service documentation.
Maintain accurate service records and machine histories.
Coordinate warranty claims and documentation.
Prepare RAMS (Risk and Method Statements).
Goods Inwards & Goods Outwards, courier bookings.

Spare Parts Coordination

Liaise with suppliers regarding availability of spare parts.
Arrange shipment of urgent breakdown parts.
Track critical service components and consumables.

Technical Coordination

Support engineers with technical documentation and service history.
Liaise with the Technical Engineering Manager to escalate customer/engineer support when required.
Coordinate with OEM suppliers and control manufacturers including:
Heidenhain
Siemens
Fanuc
Assist with machine software/license coordination where applicable.

Required Skills & Experience

Essential

Excellent organisational and communication skills.
Ability to work under pressure and manage multiple priorities.
Proficiency in Microsoft Office and ERP/CRM systems.
Understanding of engineering terminology and service processes.

Desirable

Experience in a service coordination or engineering administration role.
Knowledge of CNC machine tools or industrial machinery.
Experience within CNC machine tool industry.
Knowledge of CNC controls:
Heidenhain
Siemens
Fanuc
Familiarity with preventative maintenance scheduling.
Experience coordinating field service engineers nationwide.

Qualifications

GCSEs/A-Levels or equivalent.
Technical apprenticeship advantageous.

Personal Attributes

Customer-focused attitude
Strong problem-solving ability
Detail-oriented
Calm under pressure
Team player with proactive approach
Good time management skills

Typical Industries Served

Aerospace
Automotive
Defence
Nuclear
Precision Engineering
Medical Manufacturing
Energy
General Manufacturing

Typical CNC Machines Supported

CNC Milling Machines
CNC Lathes
Multi-axis Machining Centres

Salary Range

£16,000 – £28,000 depending on experience and technical background.

Job Types: Full-time, Permanent

Pay: £16,000.00-£28,000.00 per year

Benefits:

Company pension
On-site parking

Flexible language requirement:

English not required

Ability to commute/relocate:

Chorley PR7 7NB: reliably commute or plan to relocate before starting work (required)

Experience:

Proven Engineering: 1 year (preferred)
Customer Service: 1 year (preferred)
CNC Machines: 1 year (preferred)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in darwen, lan

Service Coordinator

Skip Hire Sales Co-Ordinator Full Time

Group Logistics Coordinator

Travel Operations Coordinator

Service Coordinator

Sales and Transport Coordinator

Care Co-ordinator (GP Administrator)

Indoor Furniture Sales Co-ordinator and Home Accessories Merchandiser

Customer Relationship Management Marketing Coordinator

Customer Planning Coordinator

Commercial - Customer Excellence Coordinator

Engineering Service Coordinator

Warehouse Coordinator

Patient Care & Sales Coordinator

Watch Repair Intake & Administration Coordinator

Internal Sales Coordinator

Meeting and Events Sales Co-ordinator

Metering Data Coordinator (Advanced Excel)

CRM Campaign Coordinator (Make Me A Winner)

Cooking Show Coordinator

I want to receive the latest job alerts for customer service coordinator in darwen, lan

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