Customer support coordinator Work, Jobs in Somercotes, Dby (with Salaries)

Customer Care Co-ordinator
Genuit Group —Ripley
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Sales & Marketing Coordinator
Your IT Department Ltd —Nottingham
- £14,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
9d
Sales and Customer Relations Co-Ordinator
Kimberley Caravan Centre Limited-Darlington —Nottingham
- Full-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
13d
Customer Sales & Commercial Co-ordinator
Davanco Designs —Ashbourne
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
10d
Lettings Co-Ordinator - Office Based
Whitegates —Heanor
- £25,445 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Client Support Coordinator
Harper James —Sheffield
- £30,000 - £35,000 a year
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
2d
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
6d
Service Coordinator
Photuris Ltd —Sheffield
- £26,227.50 a year
- Full-time
- Customer service
- Care experience
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
2d
Client Services Coordinator
Infoshare+ Ltd —Nottingham
- £26,300 a year
- Full-time
- Remote
- Customer service
- Salesforce
- Microsoft Office
- Annual leave
- Work from home
Quick apply
Part-Time Sales & Repair Coordinator
Heanor Phones —Heanor
- £12.71 - £14.00 an hour
- Part-time
- Sales
- Customer service
- In-person
- Employee discount
- Flexible schedule
Quick apply
Dispatch Office Co-ordinator
Lockwood Group of Companies —Stanton by Dale
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
10d
Customer Service Co-ordinator
Ibstock Plc —Sheffield
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
9d
Customer Supply Coordinator
World of Sweets —Sutton-In-Ashfield
- £27,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2h
Sales Coordinator
Ultimation Direct —Newark-on-Trent
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
1h
Customer Service Coordinator
Tarmac —Loughborough
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
2d
Sales Coordinator
Bradbury & Son Ltd —Buxton
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
9d
Planning and Support Coordinator (Administration)
Horbury Property Services Ltd —Rotherham
- £23,500 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Experience and Feedback Coordinator
Chesterfield College —Chesterfield
- £28,004 - £30,586 a year
- Full-time
- Customer service
- Administrative experience
- Annual leave
7d
Freelance Business Growth & Community Coordinator
enHANce Coaching —Sheffield
- £15 - £20 an hour
- Part-time
- Hybrid work
- Social media management
- Business development
- Free parking
- Work from home
Quick apply
Sales and Events Co-ordinator
Leicestershire County Council —Woodhouse
- £26,832 - £28,146 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Supervising experience
- Flexible schedule
1d

I want to receive the latest job alerts for customer support coordinator in somercotes, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near somercotes, dby

Customer Care Co-ordinator

Genuit Group -
Ripley

Apply Now

Job details

Full-time
7 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Analysis skills
Plastics injection moulding
Communication skills
Time management

Full job description

Closing Date for Application:

Wednesday 29/07/2026

Manthorpe Building Products is a leading designer, manufacturer and supplier of plastic injection moulded, vacuum formed and extruded products for the building industry.

Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong.

About the Role

To deliver a world-class customer experience with the goal of achieving 100% customer satisfaction. The role is responsible for ensuring all logistics requirements are fulfilled accurately, on time and in full, while maintaining timely completion of all associated documentation. The post holder will operate in full compliance with company policies, corporate standards and relevant legislative requirements.

Key Responsibilities:

Customer Service & Order Processing

Handle customer enquiries via telephone and email, providing a professional and timely response.
Process sales orders accurately and within agreed business KPI targets.
Ensure all required information is obtained for order processing, liaising with customers where details are incomplete.
Maintain accurate and up-to-date customer records within the CRM system.

Customer Relationship Management

Build and maintain positive relationships with customers.
Investigate and resolve customer complaints and queries promptly and professionally, in line with KPI requirements.
Identify opportunities to upsell additional products and services.
Identify customers who would benefit from visits from the external sales team and provide relevant details for follow-up.

Sales Support & Administration

Support the external sales team by providing CRM information, administration, and ad-hoc assistance as required.
Liaise effectively with internal departments including Technical, Commercial, Finance, and Operations to support customer service activities.

Financial Administration

Investigate customer invoice queries and process credit notes where appropriate.

Performance & Continuous Improvement

Demonstrate excellent time management and attendance to meet business requirements.
Contribute to continuous improvement initiatives, identifying opportunities to reduce waste, improve efficiency, enhance safety, and increase engagement.

Compliance

Comply with all company policies and statutory requirements relating to Quality, Health & Safety, Environmental standards, and other business procedures.

About You

To be successful in this role, you will have:

Previous experience within a commercial administration, customer service, or sales support environment.
Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues at all levels.
Strong interpersonal skills and the ability to build and maintain positive working relationships.
Ability to work independently, manage competing priorities, and meet deadlines through effective time management.
Proficient in Microsoft Office applications, including Excel, Outlook, and Word.
Strong attention to detail and accuracy when processing information and maintaining records.
Customer-focused approach with the ability to investigate and resolve issues in a professional and timely manner.
Demonstrates problem-solving, critical thinking, and analytical skills, with a willingness to develop these further through practical tasks and projects.
Able to work collaboratively across departments to achieve business objectives.
Proactive approach to identifying opportunities for improvement and driving efficiencies.
Committed to delivering high standards of customer service and achieving performance targets.
Flexible and adaptable, with a willingness to undertake other duties appropriate to the role and level of competence.
Strong commitment to continuous improvement, sustainability, and safe working practices.
Reliable, professional, and able to demonstrate excellent attendance and timekeeping.

What We Offer

Competitive salary within the market
Contributory pension scheme - matched up to 8%
Life assurance
Enhanced Maternity & Paternity pay
Save as you earn Sharesave Scheme
Cycle to work scheme
Free flu vouchers
Various health & wellbeing initiatives including complimentary occupational health, physiotherapy and counselling services.

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.

Apply Now

Refine Your Search

customer support coordinator jobs in somercotes, dby

Customer Care Co-ordinator

Sales & Marketing Coordinator

Sales and Customer Relations Co-Ordinator

Customer Sales & Commercial Co-ordinator

Lettings Co-Ordinator - Office Based

Client Support Coordinator

European Logistics Coordinator

Service Coordinator

Client Services Coordinator

Part-Time Sales & Repair Coordinator

Dispatch Office Co-ordinator

Customer Service Co-ordinator

Customer Supply Coordinator

Sales Coordinator

Customer Service Coordinator

Sales Coordinator

Planning and Support Coordinator (Administration)

Customer Experience and Feedback Coordinator

Freelance Business Growth & Community Coordinator

Sales and Events Co-ordinator

I want to receive the latest job alerts for customer support coordinator in somercotes, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected