Customer support & client services occupations Work, Jobs in Cramlington, Nbl (with Salaries)

Part Time Customer Experience Administrator
Bazaar Group —Cramlington
- Part-time
- Salesforce
- Financial services
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Experience Manager
Northumberland County Council —Morpeth
- £56,233 - £60,010 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Annual leave
Quick apply
4d
Customer Account Specialist
TT Electronics plc —Bedlington
- Full-time
- Data entry
- Annual leave
- Employee assistance programme
Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Client Associate
Gallagher Benefit Services —Gateshead
- £39,500 - £77,000 a year
- Basic maths
- Organisational skills
- Communication skills
14d
Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
3d
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
5d
Customer Engagement Advisor
Eco Logic Partners —Newcastle upon Tyne
- £25,420.00 - £41,145.73 a year
- Full-time
- CRM software
- Spanish
- Analysis skills
- Free parking
- Employee discount
Quick apply
2d
Aftersales Advisor
BCA —Newcastle upon Tyne
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- In-person
- Communication skills
- Store discount
- Work from home
Quick apply
9d
Customer Support Administrator
Alliance Healthcare —Newcastle upon Tyne
- Full-time
- Typing
- Communication skills
Customer Service Manager
IWG —Newcastle upon Tyne
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
2d
Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
10d
Customer Advisor
Vertu Motors —Gateshead
- £26,436 - £27,476 a year
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Communication skills
- Employee discount
Quick apply
1d
Customer Success Advisor
Daisy Education UK —Gateshead
- £25,000 - £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Presentation skills
Quick apply
8d
Customer Assistant
MEI —Newcastle upon Tyne
- £12.80 - £12.81 an hour
- Part-time
- Spanish
- English
- Analysis skills
Quick apply
12d
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Customer Relations Clerk
Hays Travel —Sunderland
- Microsoft Word
- Computer literacy
- Analysis skills
- Employee discount
Online Chat Support Agent
Wadley Donovan Gutshaw Consulting —Washington
- Full-time
- CRM software
- Google Suite
- Microsoft Office
- Flexible schedule
Quick apply
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply

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Part Time Customer Experience Administrator

Bazaar Group -
Cramlington

Quick apply

Job details

Permanent | Part-time
3 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Sales support
Customer service call handling
Returns processing
Salesforce
ERP software
Internal department liaison
Microsoft Office Suite
Complaint handling
Financial services
Customer interaction
Account management
Communication skills

Full job description

Who we are:

We know our people are the heart and driving force behind all our success. That's why we proudly hold the Investors In People Gold Award. At Bazaar Group we know that people are the secret to our success.

Founded in 2005, we began our journey in Northumberland, UK with a simple yet innovative idea: redefining the humble beanbag. In 2022 we now have a distribution center in Hamburg, Germany allowing us to service Europe, bringing us one step closer to achieving our ambitious growth plans.

Now, here's the exciting part – we're not stopping there and that is where you come in.... With big dreams, and even bigger plans, we’re on the lookout for passionate individuals who are ready to contribute to our ambitious growth plans.

To learn more about us, head to BGRP Holdings

About the role:

Part Time - Monday, Wednesday, Thursday
8am - 4:30pm
Sunday working rota - Working 1 Sunday every 6 weeks

What you’ll be doing:

As a Customer Experience Administrator, you will play a vital role in delivering exceptional customer experience while supporting business growth and sales performance. You will provide high-quality customer service, proactive sales administration and effective account management, ensuring every customer interaction reflects Bazaar Group's values and commitment to excellence.

This role requires a commercially aware, customer-focused individual who can resolve issues efficiently and identify opportunities to maximise customer satisfaction and sales.

Key responsibilities:

Delivering outstanding customer support through in-bound calls and emails in a professional, yet approachable manner
Providing proactive and commercial account administration
Demonstrating excellent customer service skills with the ability to understand the needs of the customer
Managing customer complaints
Working closely with the Customer Experience team to understand the customer and drive sales through exceptional customer care
Communicating effectively and liaising with other departments to solve problems or answer customer queries
Maximising value from each customer interaction by taking opportunities to increase sales through up selling and following up on leads given/quotations raised
Administering of returns and process accurate refunds
Manage customer feedback and third-party sales channel metrics to help drive sales
Support other team members where English is a second language
Providing cover for colleagues within the wider Sales & Operations Team during absence or busy times

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessary by your changing role within the organisation and the overall business objectives of the organization.

What we are looking for:

Relevant Experience:

Proven experience within the B2B or B2C sector
Experience within a professional sales environment
Evidence of effective communication skills gained within a customer service or commercial office environment
Evidence of strong commercial awareness
Strong MS Office and Excel skills
Proficiency with in-house ERP systems

Special Attributes/Individual Performance Characteristics:

Proactive and forward thinking
A positive and tenacious attitude
Conscientious & hard-working
Able to multitask and manage workload to tight deadlines
Self-motivated
Adaptable and comfortable working in a changing environment
Confident, enthusiastic & professional manner
Close attention to detail
Reliable and excellent timekeeper

Perks, Benefits & more:

25 days holiday plus Bank Holidays + the ability to buy additional annual leave - Pro rated
35% staff discount + frequent staff sales for exclusive discounts
2 paid charity days so you can give back to your community
Home & Tech Scheme
Enhanced parental, family and carers’ leave including fertility support
Access to Learning & Development, plus professional memberships and training through organisations like ILM and CIMA
Enjoy numerous staff social events throughout the year
Enhanced pension scheme and Life Assurance for added peace of mind
Comprehensive company healthcare cash plan
Access to a wide range of employee wellbeing initiatives and benefits

We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds. Bazaar Group values diversity and believes that a variety of perspectives enrich our team and contribute to our continued success.

We proudly offer a guaranteed interview to disabled candidates who meet the minimum criteria for the role. If you consider yourself to be disabled, and would like to request any reasonable adjustments to support your application for careers at Bazaar Group, please get in touch at [email protected] or call the HR team on 01670 594137.

We’ll look forward to speaking to you.

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in cramlington, nbl

Part Time Customer Experience Administrator

Customer Experience Manager

Customer Account Specialist

Client Services Specialist

Client Associate

Customer Service Advisor

Customer Service Representative

Customer Engagement Advisor

Aftersales Advisor

Customer Service Advisor (Contact Centre)

Customer Support Administrator

Customer Service Manager

Customer Advisor

Customer Advisor

Customer Success Advisor

Customer Assistant

Customer Success Manager

Customer Relations Clerk

Online Chat Support Agent

Retentions Advisor

I want to receive the latest job alerts for customer support & client services occupations in cramlington, nbl

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