Service desk Work, Jobs in Milton Common, Oxf (with Salaries)

IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
3d
Business Support Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
4d
Receptionist & Office Support (Part time)
Select Car Leasing —Reading
- Part-time
- Research
- Organisational skills
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
1d
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
- Office experience
Business Support Specialist
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Typing
- Employee assistance programme
- Employee discount
4d
Administrator
Abel Alarm —Wokingham
- £25,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Assistant to Operations Manager
A1 Loo Hire —Wokingham
- £13.50 - £14.50 an hour
- Part-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
Quick apply
Network Engineer
Tata Elxsi —Oxford
- Weekend availability
- Maintenance
- Bachelor's degree
- Communication skills
3d
IT Operations Supervisor - (FTC)
Oxford Instruments plc —High Wycombe
- Communication skills
3rd Line Cloud Engineer - Azure
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
- Free parking
Quick apply
3d
Customer Service Associate UK
Eco Global —Reading
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
Quick apply
2d
2nd / 3rd Line Security Analyst
KYOCERA Document Solutions —Reading
- Mentoring
- Employee assistance programme
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Computer Science
- No degree
Administrative Assistant
University of Oxford —Oxford
- £27,534 - £28,437 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
2d
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
11d
Business Support Administrators
Buckinghamshire Council —Aylesbury
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
9d
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
1d

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service desk jobs near milton common, oxf

IT Support Apprentice

JBC Skills Training Ltd -
Buckingham

Quick apply

Job details

Full-time | Apprenticeship
£15,600 a year
3 days ago

Benefits

Free parking
On-site parking

Qualifications

Driving Licence
Hardware repair
GCSE
Ticket management
Analysis skills
Computer hardware
Ticket management systems
Computer networking
Customer support
Communication skills
Help desk

Full job description

Overview

Are you passionate about technology and eager to kick-start your career in IT support? As an IT Support Apprentice, you will embark on an exciting journey to develop essential skills in computer networking, hardware, software troubleshooting, and customer service. This paid apprenticeship offers a dynamic environment where you will gain hands-on experience supporting a wide range of IT systems and users.

Annual wage

£15600 a year

Working week

Monday - Friday 9am - 5pm

Total hours per week: 37.5 hours a week

Expected duration

16 Months

Apprenticeship level

Advanced
Level 3 (A level)

Main Duties and Responsibilities

Respond to Helpdesk requests remotely via the IT ticketing system
Help desk calls - taking help desk calls and logging them in the IT ticketing system
Hardware and software repairs
Installation of hardware and software
Carry out network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting the Technical team with maintenance tasks and installs

What training will the apprentice take and what qualification will the apprentice get at the end?

On completion, the Apprentice will be awarded the Level 3 Information Communications
Technician Apprenticeship.

The apprentice's training schedule

The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

The modules taught are:

Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles

Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.

Additional training information

We are a government approved apprenticeship training provider. We provide apprenticeships for a wide range of employers, large and small.
Some of your working hours will be spent training or studying with your appointed JBC Trainer/Mentor or your employer. Learning the skills you need to be successful in the role and complete the apprenticeship.
You will have a progress review with your trainer and line manager every three months, along with regular support sessions to help you develop your portfolio.

What is the expected career progression after this apprenticeship?

The employer is looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
The majority of our management team started out as apprentices, and we have a history of training and developing well-rounded staff members from apprenticeship level.

Requirements and prospects

Desired skills and personal qualities

Communication skills
IT hardware knowledge
PC building
Knowledge of MS365
Passion for IT
Basic knowledge of networks
Attention to detail
Customer care skills
Analytical skills
Logical
Team working
Initiative

Qualifications

· GCSE or equivalent English (Grade A*-C / 9-4) essential

· GCSE or equivalent Maths (Grade A*-C / 9-4) essential

Things to consider

Must have a Valid UK Driving license and use of a car as you will need to travel between the school and the main office based in Cranfield Technology Park, Cranfield University (especially within the 1st few weeks of the apprenticeship for training.)

All appointments are subject to a satisfactory enhanced DBS disclosure.

About the employer

Our clients mission is quite simple – to provide Outstanding ICT Support for Schools. The Support Service provides a local, familiar, on-site presence together with an integrated remote management solution, delivering a high-quality, responsive and personalised ICT service.

Pay: £15,600.00 per year

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

Buckingham MK18 1AT: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why have you applied for the IT apprenticeship opportunity and skills and qualities do you have that would make you the ideal candidate?
Do you have knowledge of IT hardware and building PCs?
Do you have knowledge and experience of working MS365?
If you were offered the opportunity would you be happy working within a school IT Support Team and would you be happy to commute to the main office in Cranfield when required?
If you were offered the apprenticeship opportunity how would you commute daily and how long would this commute take you?

Education:

GCSE or equivalent (required)

Licence/Certification:

Driving Licence (required)

Location:

Buckingham MK18 1AT (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in milton common, oxf

IT Support Apprentice

Business Support Officer

Receptionist & Office Support (Part time)

Client Support Coordinator

Business Support Specialist

Administrator

IT Service Delivery Manager

Assistant to Operations Manager

Technical Support Engineer

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IT Operations Supervisor - (FTC)

3rd Line Cloud Engineer - Azure

Customer Service Associate UK

2nd / 3rd Line Security Analyst

Infrastructure & Cloud Operations Engineer - 12 month FTC

Administrative Assistant

Administrative Assistant (IT)

1st Line Service Desk Engineer

Business Support Administrators

IT Officer

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