Operations & customer support administrator Work, Jobs in Ledbury, Eng (with Salaries)

Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
Customer Service and Exports Administrator
Trelleborg —Weobley
- Temporary
- Customer service
- ERP systems
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
14d
Office Administrator
Glenmar Seafoods UK Ltd —Hereford
- From £26,437 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Trainee People Administrator
Speller Metcalfe Ltd —Malvern
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
7d
Asbestos and CCTV Drainage Administrator
Smiths Gloucester Limited —Gloucester
- Monday to Friday
- Free parking
- Employee discount
Quick apply
Office Administrator | Cheltenham, Gloucestershire
Tidal Training Ltd —Cheltenham
- From £24,800 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
HR Administrator (Maternity Cover)
Cobrey Farms —Ross-on-Wye
- £30,000 a year
- Part-time
- Administrative experience
- Human resources
- Organisational skills
- Free parking
Quick apply
6d
Logistics Administrator
Apreco Ltd —Bishops Frome
- £26,000 - £27,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Transport Planner / Administrator (Evenings)
Chillway Express Specials Ltd —Tewkesbury
- £28,080 - £29,120 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Sick pay
Quick apply
Accounts Payable & Expenses Administrator
Northrop Grumman —Cheltenham
- £26,000 - £29,000 a year
- Hybrid work
- Communication skills
- Time management
Receptionist/Administrator
Kingscott Dix (Cheltenham) Limited —Cheltenham
- From £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
3d
Office Administrator
Hospitality & Events Consultancy Ltd —Hereford
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- In-person
- Free parking
Quick apply
22h
Sales Administrator
Max4Therm (UK) Ltd —Monmouth
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
Quick apply
Stock & Admin Clerk
DHL —Gloucester
- £28,500 - £32,000 a year
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Account Handler / Sales Administrator
Athena Worksuface Fabrications Ltd —Worcester
- £26,437 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Annual leave
Quick apply
2d
Service Coordinator
Mercury Hampton Ltd —Droitwich
- £27,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Annual leave
Quick apply
2d
Sales Administrator
RLSE —Tewkesbury
- Sales
- Customer service
- Computer literacy
Quick apply
DevOps Engineer
BAE Systems —Gloucester
- Part-time
- Hybrid work
- DevOps
- Scripting
- Software development

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Based on your search for operations & customer support administrator

Customer Support & Operations Administrator
Keynetics Ltd —Malvern
You will be handling customer calls and emails, updating internal systems, supporting quotations and job information, and helping customers use our products…
£25,000 a year
Quick apply
Member Support Administrator
Bluline Health Ltd —Worcester
*Member support:* Act as a first point of contact for members, responding to enquiries via telephone, email, and written correspondence in a professional and…
£26,364 a year
Quick apply
9d

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operations & customer support administrator jobs near ledbury, eng

Customer Support & Operations Administrator

Keynetics Ltd
Malvern

Quick apply

Job details

Full-time
£25,000 a year

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
Customer service
Technical support
Communication skills

Full job description

About Keynetics

Keynetics provides secure key management technology used by commercial customers across sectors including security, facilities management, retail, banking and property.

Our SentriGuard system combines a secure key safe, management platform and mobile app to help customers control property access, reduce unnecessary travel, and keep accurate records of who accessed a site and when.

We are a small team, so reliability, accuracy and follow-through matter.

The role

We are looking for a Customer Support & Operations Administrator to support customers and help keep our day-to-day operations running smoothly.

This is an office-based role in Malvern. You will be handling customer calls and emails, updating internal systems, supporting quotations and job information, and helping customers use our products correctly.

This role would suit someone who enjoys customer service, is comfortable using computer systems, and takes pride in getting details right.

It is not a high-volume call-centre sales role, and it is not a travelling field engineer role. There may be occasional customer or site support after training, but the main role is office-based customer support and operations administration.

What you will do

Answer incoming customer calls and emails professionally
Provide first-line support for our products and systems; full training provided
Log calls, updates and actions accurately in internal systems
Maintain customer, device and job records
Support scheduling and coordination of installations or maintenance visits
Prepare and issue basic quotations and customer information
Follow up open actions so that customer issues do not drift
Escalate technical or operational issues clearly to the right person
Work closely with colleagues in operations, customer support and field installation

What we need from you

Previous experience in customer service, administration, support, retail service, trade counter, helpdesk, scheduling or a similar role
Confident and professional telephone manner
Good written communication
Comfortable using email, online systems, apps and basic spreadsheets
Strong attention to detail
Able to follow a process and keep accurate records
Calm and practical when dealing with customer issues
Reliable, punctual and willing to work as part of a small team
Able to work from our Malvern office Monday to Friday

Useful but not essential

Experience in technical support, service coordination, facilities, security, property, logistics, automotive service or field-service administration
Full UK driving licence
Interest in technology, security products or operational systems

What we offer

£25,000 basic salary
Up to £1,000 annual performance/retention bonus
Full product and systems training
Clear 30/60/90-day training plan
Support from an experienced operations team
Varied customer and operations work
Company pension
On-site parking
Travel expenses covered if occasional customer/site support is required

Recruitment process

The process will include a short telephone screen, an interview, and a practical customer-support exercise. The exercise is designed to show how you handle customer information, written communication and attention to detail.

How to apply

Please apply with your CV and a short note explaining why this type of office-based customer support and operations role suits you.

Pay: £25,000.00 per year

Benefits:

On-site parking

Location:

Malvern WR14 3SZ (preferred)

Work Location: In person

Quick apply

Refine Your Search

operations & customer support administrator jobs in ledbury, eng

Customer Support & Operations Administrator

Member Support Administrator

Customer Service and Exports Administrator

Office Administrator

Trainee People Administrator

Asbestos and CCTV Drainage Administrator

Office Administrator | Cheltenham, Gloucestershire

HR Administrator (Maternity Cover)

Logistics Administrator

Transport Planner / Administrator (Evenings)

Accounts Payable & Expenses Administrator

Receptionist/Administrator

Office Administrator

Sales Administrator

Stock & Admin Clerk

Account Handler / Sales Administrator

Service Coordinator

Sales Administrator

DevOps Engineer

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