Site agent Work, Jobs in Atherstone, War (with Salaries)

Service Controller
Hygenie Ltd —Hinckley
- £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3h
Customer Service Advisor - Hire
vMobility Group Limited —Birmingham
- £25,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
- Referral programme
Quick apply
3d
Patient Contact Agent
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Full-time
- Communication skills
7d
Trainee Estate Agent
Limegreen Marketing —Birmingham
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
- Sick pay
Quick apply
7d
Site Agent - LP (Balvac)
Balfour Beatty —Derby
- Leadership
- Communication skills
Lead Agent
Wilson James —Birmingham
- £13 an hour
- Full-time
- Customer service
- English
- IT
- Annual leave
- Employee discount
Senior lettings Negotiator
SE Properties Estate Agents Limited —Nuneaton
- £24,420 - £30,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
Front Desk Agent
Garner Hotel Wolverhampton —Wolverhampton
- £12.71 an hour
- Full-time
- Bilingual
- Hospitality
- Computer skills
- Free parking
- Employee discount
Quick apply
4d
Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
Quick apply
1d
Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Property Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Communication skills
8d
Site Agent
Sisk —Derby
- Full-time
- Management
- Construction
Customs Clearance & Administration
Dixon International Logistics —Coventry
- Full-time
- Discharge planning
- IT
- In-person
- Free parking
Quick apply
Painter and Decorator
Birmingham Community Leisure Trust —Birmingham
- Up to £28,000 a year
- Weekend availability
- Maintenance
- Travel
ACS Communications Apprentice
DHL —East Midlands Airport
- Weekend availability
- English
- IT
- Free parking
- Employee discount
4d
Grounds Maintenance Operative
Birmingham Community Leisure Trust —Birmingham
- £14,026.46 a year
- Part-time
- Maintenance
- Driving
- Employee assistance programme
8d
Pub Cleaner/ early Mornings/Swithland
TCC Ltd —Loughborough
- £12.95 an hour
- Part-time
- English
- Driving
- In-person
Quick apply
15h
Head of Legal Support
Aconveyancing Ltd —Tamworth
- £25,000 - £28,000 a year
- Full-time
- Word processing
- In-person
- Communication skills
Quick apply
Sub Agent
Balfour Beatty Vinci —Coventry
- Full-time
- Microsoft Powerpoint
- AutoCAD
- In-person
- Free parking
Site Agent - Highways - West Midlands
Octavius Infrastructure —Coventry
- Full-time
- Engineering
- Team management
- Contracts

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Service Controller

Hygenie Ltd -
Hinckley

Quick apply

Job details

Full-time
£29,500 a year
3 hours ago

Benefits

On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Accounting software
Microsoft Office
Organisational skills
Communication skills

Full job description

Company:

Hygenie is a Midlands-based workplace and washroom services provider, offering a wealth of experience in delivering outstanding quality with innovative products.

We provide a tailored washroom services to suit customers individual requirements from our base in Hinckley – including Birmingham, Coventry, Oxford, Warwickshire, Leicester, Northampton and Nottingham. Our work area extends from London and up to Manchester in the UK.

We operate a managed quality control process. This ensures that the products and service levels customers receive are continuously maintained at an excellent level..

The Role:

We are seeking a highly organised and proactive Service Controller to coordinate and support the day-to-day delivery of field service operations. This role is central to ensuring service operatives are efficiently scheduled, customer enquiries are managed effectively, and operational processes run smoothly.

The successful candidate will act as the primary point of contact for service operatives, coordinate service activities, maintain accurate records, and support continuous improvement initiatives across the service department.

Key Responsibilities

Service Planning & Scheduling

- Manage service agent work schedules and master planning sheets.

- Coordinate and manage service bookings received via email.

- Lead and support weekly planning meetings.

- Schedule and route service activities including:

o Installations

o Equipment removals

o Breakdown call-outs

o Annual maintenance visits

o Missed services

o Site surveys

o Deliveries

- Conduct weekly routing reviews to optimise engineer schedules and productivity.

- Create, schedule and route jobs using scheduling software

Operational Administration

- Manage Work in Progress (WIP) packs for service and removal activities.

- Maintain and update:

o Installation Tracker

o Improvement Log

- Process service reports and monitor completed, partially completed, and inaccessible jobs.

- Maintain repair and fault logs.

- Process Clean Air Zone payments where required.

- Update CRM systems and carry out data cleansing activities.

Customer & Operative Support

- Act as the first point of contact for service operatives

- Provide telephone support to customers and service personnel.

- Respond promptly to customer enquiries.

- Conduct end-of-day debriefs with service teams.

- Manage the service inbox and ensure enquiries are handled efficiently.

Warehouse & Logistics Support

- Support warehouse operations by picking and preparing stock for service drivers when required.

- Coordinate service and removal requirements to support field activities.

Skills & Experience

- Previous experience in a service coordination, service controller, scheduling, logistics, or customer service role desired.

- Strong organisational and planning skills with the ability to manage multiple priorities.

- Excellent communication and interpersonal skills.

- Confident working with scheduling, CRM, and operational management systems.

- Experience using job management software such as BigChange or service manager is advantageous.

- Good attention to detail and accuracy in data management.

- Proficient in Microsoft Office applications, particularly Excel and Outlook.

- Ability to work effectively in a fast-paced operational environment.

Personal Attributes

- Highly organised and methodical.

- Customer-focused with a professional approach.

- Strong problem-solving abilities.

- Able to work independently and as part of a team.

- Adaptable and proactive in identifying process improvements.

What We Offer

- Competitive salary.

- Supportive and collaborative working environment.

- Opportunity to contribute to the continuous improvement of service operations.

- 21 days holiday plus Bank holidays – additional day for each year served up to the maximum of 25 days,

- On-site parking,

- Excellent office environment,

- Monday to Thursday 8:30am - 17:00pm & Friday 8:30am - 16:00pm. 41.5hr contract

Job Type: Full-time

Pay: £29,500.00 per year

Experience:

Service controller: 1 year (preferred)

Location:

Hinckley LE10 3BY (preferred)

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in atherstone, war

Service Controller

Customer Service Advisor - Hire

Patient Contact Agent

Trainee Estate Agent

Site Agent - LP (Balvac)

Lead Agent

Senior lettings Negotiator

Front Desk Agent

Helpdesk Team Manager

Traffic Management Support Coordinator

Property Manager

Site Agent

Customs Clearance & Administration

Painter and Decorator

ACS Communications Apprentice

Grounds Maintenance Operative

Pub Cleaner/ early Mornings/Swithland

Head of Legal Support

Sub Agent

Site Agent - Highways - West Midlands

I want to receive the latest job alerts for site agent in atherstone, war

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