Solutions manager Work, Jobs in Attleborough, War (with Salaries)

CX Conversation Agent - Part Time
Loaf —Nuneaton
- Part-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
Rhenus SE & Co. KG —Nuneaton
- Full-time
- Continuous improvement
- Team management
- Computer skills
13d
Industry Placement Advisor
North Warwickshire and South Leicestershire College —Nuneaton
- £15,033 - £16,421 a year
- Part-time
- Business development
- In-person
- Free parking
- Annual leave
Quick apply
Kitchen Team Member/General Team Members/Front of House Team Leader
Queensway Inns —Nuneaton
- £12.76 - £14.51 an hour
- Part-time
- Serving
- Team management
- Cleaning
Quick apply
4d
Learning, Talent & Growth Manager
Proper Snacks —Nuneaton
- Full-time
- Management
- Training & development
Quick apply
11d
Business Support Manager
Redline Presentation Solutions Ltd —Hinckley
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Travel
- Construction experience
- Bereavement leave
- Sick pay
Quick apply
20h
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
Transport Coordinator
Rhenus SE & Co. KG —Nuneaton
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Internal Account Manager
PDS —Nuneaton
- £30,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Annual leave
Quick apply
Strategy and Project Officer
CIMSPA —Loughborough
- £31,000 - £35,000 a year
- Continuous improvement
Quick apply
Project Manager
The Rothen Group —Atherstone
- From £35,000 a year
- Full-time
- Management
- Computer literacy
- Project management
- Free parking
- Life insurance
Quick apply
6d
Office Manager
Reference Technology Ltd —Tamworth
- £32,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
Quick apply
Junior Service Delivery Manager
Ericsson —Nuneaton
- Computer Science
- Engineering
- English
Head of Corporate Operations
Focus Group —Birmingham
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Group IT Manager
Icar Auto —Warwick
- £50,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Communications Manager
Coventry City Council —Coventry
- £45,091 - £52,413 a year
- Weekend availability
- Communication skills
13d
Event Executive
Legends Global (Europe) —Coventry
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
12d
Property Manager
Ground Solutions UK Ltd —Swadlincote
- £29,000 - £34,349 a year
- Full-time
- Hybrid work
- Management
- Organisational skills
- Communication skills
- Free parking
- Store discount
Quick apply
7d
Project Administrator (Part Time)
Novate Solutions Limited —Leicester
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Sick pay
Quick apply
7d

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solutions manager jobs near attleborough, war

CX Conversation Agent - Part Time

Loaf -
Nuneaton

Quick apply

Job details

Part-time

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Client engagement
UK GDPR
Onboarding coordination
General Data Protection Regulation (GDPR)
Customer interaction
Retail experience
Communication skills
Supply chain customer service

Full job description

At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It's an exciting time to join an ambitious business.

The Job

Offer assistance to others and ask for help when needed
Help with onboarding and buddying for new starters
Working across telephone, email and live chat
Help customers with sales queries, orders and order amendments, keeping other departments in the loop
Keeping customers up to date with any product delays, handling queries and offering solutions
Dealing with delivery failures and offering customers immediate advice and solutions in conjunction with the Deliveries team
Providing advice, problem-solving and resolutions to customers who have experienced product issues
Processing returns and exchanges
Dealing with third-party furniture technicians to assess and complete repairs
Monitor product quality issues and raise these with your manager
Resolving all customer queries within the SLA
Understand and comply with GDPR requirements
Meeting daily interaction and quality targets
Work proactively to deliver customer satisfaction scores (CSAT) to targets

We're looking for

Previous experience within a customer service role, ideally within a retail environment (experience of working within a premium brand would be amazing!) – somewhere where you’ve been used to dealing with customer queries
First-class communication and listening skills and the ability to adapt to individual customers and ultimately win them over. There’s no script here!
The ability to work independently and show initiative
Excellent attention to detail
Resilience
A patient and calm approach
Target-driven with the ability to multitask
A problem solver

And what about you? You’ll need to be warm, friendly, curious, and able to provide the
knowledgeable, professional experience we offer all of our lovely Loaf customers.

Some of our benefits:

25 days holiday, increasing by 1 day each year for 3 years, plus 8 days for bank holidays
Enhanced family leave policy
Staff and friends and family discount scheme
Healthcare cash plan
EAP programme
Shopping discounts
Cycle to work scheme
Half a day for Christmas shopping
Life Assurance - 4 times annual salary

What's it like working at Loaf?

We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we're always striving for better, more efficient ways to deliver to the highest standard.

As a business, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.

We'd love you to join us on our journey.

Quick apply

Refine Your Search

solutions manager jobs in attleborough, war

CX Conversation Agent - Part Time

Operations Manager

Industry Placement Advisor

Kitchen Team Member/General Team Members/Front of House Team Leader

Learning, Talent & Growth Manager

Business Support Manager

2nd Line Technical Analyst

Transport Coordinator

Young Carers Transition Lead

Internal Account Manager

Strategy and Project Officer

Project Manager

Office Manager

Junior Service Delivery Manager

Head of Corporate Operations

Group IT Manager

Communications Manager

Event Executive

Property Manager

Project Administrator (Part Time)

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