Office Manager
Recra Consulting —Bromsgrove
- £30,000 - £38,000 a year
- Full-time
- Databases
Quick apply
14d
Office Manager
Emixa —Solihull
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Office Manager
CKW Contracts —Four Ashes
- £25,420 - £40,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Budgeting
- Free parking
Quick apply
20h
Office Administrator
Parklands Care Home —Redditch
- From £14.50 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
Quick apply
Front of House and Office Manager – Fix Auto Stourport
Rapid Autobody solutions T/A Fix Auto Stourport —Kidderminster
- £28,089 a year
- Full-time
- Supervising experience
- Front desk
- In-person
- Employee discount
Quick apply
2d
Office Manager
Reference Technology Ltd —Tamworth
- £32,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
Quick apply
9d
Office Manager
Aspect Housing Ltd —Birmingham
- £15 - £16 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Supervising experience
- Referral programme
Quick apply
5d
Business Administrator
Care UK —Worcester
- Microsoft Office
- Human resources
- Recruiting
- Employee discount
2h
Office Manager | Birmingham, UK
TSA Riley —Birmingham
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
12h
Administration Manager
Zhejiang Dingli Machinery Co.,ltd —West Bromwich
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
Administrator
EQ Care —Birmingham
- £29,131 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
- Referral programme
11h
Flexi Front of House Manager - West Midlands
N Family Club —Birmingham
- £14.24 - £15.45 an hour
- Management
- Computer literacy
- Organisational skills
- Flexible schedule
- Referral programme
Quick apply
Faculty Office Coordinator
Solihull College and University Centre —Solihull
- Up to £34,744 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
3d
Resourcing & Office Administrator
RTITB —Telford
- £27,956 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
5d
Office Manager
Ridgeway poultry Products —Birmingham
- £545.19 - £666.35 a week
- Full-time
- Microsoft Office
- Administrative experience
- Team management
Quick apply
14d
Office Administrator
Pipe Testing Services Ltd —Lichfield
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
2d
Vehicle Admin Manager
Vertu Motors —Birmingham
- £35,500 a year
- Full-time
- Databases
- Administrative experience
- Continuous improvement
Quick apply
Project Support Administrator (Part time)
Assystem —Birmingham
- £28,000 - £32,000 a year
- Microsoft Outlook
- Administrative experience
- Organisational skills
Retail Administration Co-ordinator
Birmingham Hospice —Birmingham
- £24,852 - £27,293 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Supervising experience
- Free parking
- Annual leave
Quick apply
Office Administrator
Malvern Special Families —Malvern
- £12.80 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Databases
Quick apply

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Office Manager

Recra Consulting -
Bromsgrove

Quick apply

Job details

Full-time
£30,000 - £38,000 a year
14 days ago

Qualifications

Customer communication
Sales support
Customer service call handling
Inbound customer enquiry call handling
Report generation
Client engagement
Complaint handling
Handling customer enquiries
Databases
Client services
Customer relationship management
Relationship management
Management reporting
Customer interaction
Office management

Full job description

Sales Office Manager

We are seeking an experienced and highly motivated Sales Office Manager to join our clients team. This is a hands-on, customer-facing role that requires a unique combination of technical engineering knowledge and strong people management skills. The successful candidate will serve as the primary point of contact for customer enquiries, managing both telephone and email communications while overseeing the preparation of quotes, processing orders, and handling technical enquiries.

This position is ideal for a proactive individual who thrives in a fast-paced environment and possesses excellent customer liaison skills combined with a solid engineering background. You will be responsible for leading the sales office team, ensuring exceptional customer service delivery, and maintaining operational excellence across all administrative and sales support functions.

Key Responsibilities

Customer Service & Communication

Act as the primary point of contact for all customer enquiries received via telephone and email
Provide prompt, professional, and accurate responses to customer questions and concerns
Build and maintain strong relationships with existing and potential customers
Handle customer complaints and resolve issues efficiently, escalating when necessary
Ensure all customer interactions are logged and tracked appropriately
Maintain high standards of customer service across the sales office team

Sales Support & Administration

Prepare detailed and accurate quotations for customers based on their specifications and requirements
Process customer orders efficiently, ensuring accuracy and timely delivery
Coordinate with production, logistics, and technical teams to fulfill customer orders
Maintain and update customer databases and sales records
Generate sales reports and performance metrics for management review
Monitor order progress and keep customers informed of delivery schedules
Handle invoicing and coordinate with the finance department on payment matters

For more information please contact the team at Recra.

At Recra Ltd, we believe that great people come from all backgrounds. We are committed to creating an inclusive recruitment process where everyone is treated with fairness, respect, and equal opportunity.

We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments or additional support at any stage of the recruitment process, please let us know—we’re here to help.

Recra Ltd is committed to promoting equality, diversity, and inclusion throughout every stage of the recruitment journey.

In accordance with the Conduct of Employment Agencies and Employment Businesses Regulations 2003, Recra Ltd acts as an Employment Agency when recruiting for permanent vacancies and as an Employment Business when supplying temporary or contract workers.

Quick apply

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