Medical secretary Work, Jobs in Birmingham (with Salaries)

Medical Secretary
Karis Medical Centre —Birmingham
- £14 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Free parking
Quick apply
7d
Band 4 Medical Secretary - Mood Disorder Team
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
8d
Medical Secretary - ENT- Fixed Term
Sandwell and West Birmingham NHS Trust —Birmingham
- £28,392 - £31,157 a year
- Part-time
- IT
- Typing
- Communication skills
17h
Bank Receptionist
Spire Healthcare —Birmingham
- Part-time
- Hospital
- Front desk
- Medical terminology
- Annual leave
4d
Band 3 Receptionist/Administrator - Longbridge CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Organisational skills
3d
Band 2 Receptionist - Finch Road
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,272 a year
- Part-time
- Microsoft Outlook
- Microsoft Office
1d
Medical Receptionist/Administrator
Holyhead Primary Health Care Centre —Birmingham
- Part-time
- Administrative experience
- Computer skills
- In-person
Quick apply
7d
Medical Secretary
Circle Health Group —Coventry
- Up to £26,100 a year
- Full-time
- Hospital
- Microsoft Office
- Administrative experience
- Employee discount
- Life insurance
Medical Secretary
Elgar House Surgery —Redditch
- £13.00 - £13.43 an hour
- Part-time
- Care experience
- GP surgery experience
- Administrative experience
- Annual leave
Quick apply
Medical Receptionist
Laurel House Surgery —Tamworth
- £13.00 - £13.49 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Medical secretary
Priory Group —Walsall
- £15,779 a year
- Part-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Medical Secretary, HPB
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
9d
Receptionist
GP Surgery —Birmingham
- From £12.80 an hour
- Part-time
- GP surgery experience
- Primary Care
- English
- Annual leave
Quick apply
1d
Medical Receptionist
Firstcare Practice —Birmingham
- From £12.21 an hour
- Part-time
- Computer literacy
- GP surgery experience
- Administrative experience
- Employee discount
- Sick pay
Quick apply
9d
Medical Secretary (Bank)
Circle Health Group —Coventry
- Up to £13 an hour
- Part-time
- Hospital
- Microsoft Office
- Administrative experience
- Annual leave
Medical Receptionist
Churchfields Surgery —Bromsgrove
- £12.71 an hour
- Full-time
- Customer service
- Administrative experience
- Front desk
Quick apply
14d
Receptionist
Bupa Dental Care —Sutton Coldfield
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Chaperone/Receptionist
Peek A Baby —Bromsgrove
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Medical Receptionist
Green Lane Surgery —Birmingham
- From £12.71 an hour
- Part-time
- Administrative experience
- Front desk
- In-person
- Employee discount
Quick apply
Dental Receptionist
Ascent Dental Care —Dorridge
- £13 an hour
- Organisational skills
- Front desk
- Annual leave
Quick apply

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Medical Secretary

Karis Medical Centre -
Birmingham

Quick apply

Job details

Permanent | Part-time
£14 an hour
7 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Office
Administrative experience
Analysis skills
IT
Root cause analysis
Communication skills

Full job description

Job Title: Medical Secretary

Reports to: Practice Manager
Hours: 30-35hrs per week

Salary £14 per hr

Location: Karis Medical Centre

Job Summary

To provide comprehensive medical secretarial and administrative support to the clinical team while leading the day-to-day administration of patient complaints, Zero Tolerance cases, SARs and governance-related correspondence. The postholder will ensure referrals, correspondence and investigations are managed accurately, professionally and within statutory and practice timescales.

Key Responsibilities

· Provide a high-quality medical secretarial service including typing clinical correspondence, referrals and reports.

· Process referrals using ERS and liaise with hospitals and community services.

· Manage incoming emails, patient correspondence and administrative queries.

· Maintain accurate patient records on EMIS and undertake clinical coding where appropriate.

· Process/Handling SARs

· Manage, process and coordinate all patient complaints from receipt to final response.

· Maintain the complaints tracker, monitor deadlines and coordinate investigations.

· Analyse complaint themes and prepare governance reports for the Practice Manager and Partners.

· Manage Zero Tolerance incidents, prepare warning letters and maintain investigation records.

· Support Significant Event Analysis (SEA), Patient Safety Incident Investigations (PSII) and Root Cause Analysis (RCA) Creating lear.

· Maintain confidentiality and comply with GDPR, NHS Complaints Regulations and Practice policies.

· Provide reception and administrative cover where required.

Essential Criteria

· Previous medical secretary or NHS administrative experience.

· Excellent written and verbal communication skills.

· Strong IT skills including Microsoft Office and EMIS (or similar clinical systems).

· Ability to manage sensitive information confidentially.

· Excellent organisation, prioritisation and analytical skills.

· Experience of handling complex administrative workloads.

Desirable Criteria

· Experience managing NHS complaints.

· Knowledge of Zero Tolerance procedures.

· Experience with SARs, governance or quality improvement.

· Understanding of NHS Complaints Regulations.

Pay: £14.00 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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