Customer experience advisor Work, Jobs in Bonnybridge, Fal (with Salaries)

Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Customer Experience Advisor
JRS Industrial Supplies —Coatbridge
- £12.71 - £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,252 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
12d
Customer Success Advisor - Glasgow
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Employee discount
Quick apply
6d
Service Advisor
Arnold Clark —Stirling
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
Customer Service Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Customer service
- Contracts
- Employee discount
Customer Service Advisor
SMH PRODUCTS LTD —Glasgow
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Life insurance
Quick apply
12d
Tiger Sheds Show Site Sales Advisor
Anchor Timber Buildings Ltd —Linlithgow
- £13 - £15 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Customer Service Executive
Nichols PLC —Stirling
- Sales
- Customer service
- Agile
- Employee discount
Tesco Travel Money Advisor
Travelex —Bathgate
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Customer Service Advisor
Aquarius Contact Centres —Dunfermline
- £13.45 an hour
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Flexible schedule
Quick apply
Customer Advisor
Boots —Livingston
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Service Advisor
SDM Group —Falkirk
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
Quick apply
5d
SME Customer Success Advisor
Superscript —Glasgow
- Hybrid work
- Sales
- Customer service
- Communication skills
Sales - Sales Advisor - UK
New Look —Falkirk
- Part-time
- Microsoft Word
3d
Fraud Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
6h
Customer Service Advisor
NWH Group —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Typing

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customer experience advisor jobs near bonnybridge, fal

Customer Care & Lead Generation Advisor

Bon Accord Life -
Alloa

Quick apply

Job details

Full-time
£25,250 a year

Benefits

Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Sales
Customer service
Spark
Lead generation
Financial services
Phone etiquette
Time management

Full job description

The Opportunity

Are you a confident communicator who thrives in a fast-paced environment? At Bon Accord Life, we are entering an exciting phase of growth, and we’re looking for a driven Customer Care & Lead Generation Adviser to be the engine of our customer journey.

This isn't just a "check-in" role. You will be the first point of contact for our clients - ensuring they are happy, identifying new needs, and feeding our hungry sales team with high-quality leads. If you love talking to people, hitting targets, and being part of a forward-thinking business powered by AI technology, this is for you.

We are looking for a Customer Care & Lead Generation Advisor to join our growing team in July 2026. The role is on-site working from our Alloa office and follows a Monday to Friday schedule, with an early finish every Friday! You'll be at the heart of our customer journey—delivering exceptional service, building real connections, and uncovering opportunities for our sales team to go even further.

Key Responsibilities

Proactive Outreach: Conduct high-volume outbound calls to existing customers for post-sale courtesy checks, ensuring they received "Bon Accord" gold-standard service.
Lead Generation: Use your rapport-building skills to identify upsell opportunities and "hot-transfer" clients to our expert Protection Consultants.
Policy Reviews: Contact existing policyholders to schedule and confirm reviews, ensuring their cover remains fit for purpose.
Campaign Management: Call fresh leads generated through competitions and marketing events to qualify their interest and generate protection quotes.
Data Integrity: Maintain precise records and manage your time effectively to meet daily outbound call and lead-conversion targets.

What We’re Looking For

Experience: Previous experience in a telephone-based customer service or sales role is essential. You must be comfortable with outbound dialing.
The "Spark": A positive, resilient, and proactive attitude. You don't just "take" calls; you lead them.
Communication: The ability to build instant trust and rapport with people from all walks of life.
Drive: Someone who thrives in a targeted, fast-paced environment and takes pride in hitting (and exceeding) goals.
Discipline: Strong time-management skills and the ability to work independently, whether in the office or at home.
Bonus: Experience in Financial Services or Insurance is a plus, but your attitude and work ethic are what matter most.

Why Join Bon Accord Life?

Competitive Pay: £25,250 basic salary plus a rewarding bonus structure.
Work-Life Balance: No weekend work and an early finish every Friday.
Security & Health: Company Pension, Sick Pay, Life Insurance, and Private Medical Insurance (based on length of service).
Culture: Regular team incentives and a supportive, energetic office environment

Job Type: Full-time

Pay: £25,250.00 per year

Benefits:

Company pension
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in bonnybridge, fal

Customer Care & Lead Generation Advisor

Customer Support Advisor

Customer Experience Advisor

Customer Advisor

Customer Service Advisor

Customer Service Advisor

Customer Success Advisor - Glasgow

Service Advisor

Customer Service Advisor

Customer Service Advisor

Tiger Sheds Show Site Sales Advisor

Customer Service Executive

Tesco Travel Money Advisor

Customer Service Advisor

Customer Advisor

Service Advisor

SME Customer Success Advisor

Sales - Sales Advisor - UK

Fraud Service Advisor

Customer Service Advisor

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