Motor vehicle service advisors Work, Jobs in Burton On Trent, Sts (with Salaries)

Service Advisor
Arnold Clark —Burton-On-Trent
- £30,500 - £42,500 a year
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
10d
Trainee Vehicle Damage Assessor
Chartwell Repair Centre —Derby
- From £35,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Store discount
Quick apply
3d
Apprentice Vehicle Damage Assessor
Fix Auto UK Apprentices —Loughborough
- From £320 a week
- Full-time
- Computer literacy
- No experience needed
- Computer skills
Quick apply
4d
Qualified Vehicle Damage Assessor
Gemini Accident Repair Centres —Norton Canes
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
Service Advisor
Sutton Park Motor Company Limited —Sutton Coldfield
- From £28,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
Service Manager
Pentagon Motor Group —Derby
- Customer service
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
7d
Workshop Controller Assistant
Anderson Commercials Ltd —Coalville
- £29,000 - £32,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Free parking
- Gym membership
Quick apply
14d
VDA-Vehicle Damage Assessor
Chartwell Repair Centre —Derby
- From £42,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Store discount
Quick apply
Trainee Vehicle Damage Assessor / Estimator
Bodymatters Stafford Ltd —Stafford
- Part-time
- Customer service
- Computer skills
- In-person
Quick apply
Service Manager
Vertu Motors —Derby
- £45,000 - £65,000 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick apply
Service Advisor
Inchcape —Melbourne
- Communication skills
Workshop / Parts Receptionist
KRB Retail —Ibstock
- £12.70 - £13.50 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Customer Booking Advisor
Toomey Leasing Group —Derby
- £26,000 a year
- Full-time
- IT
- Communication skills
Service Consultant
Pentagon Motor Group —Loughborough
- £29,000 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Quick apply
Service Advisor
Vertu Motors —Tamworth
- £32,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Vehicle Damage Assessor
Bodymatters Stafford Ltd —Stafford
- From £42,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
Group Service Support Manager
Vertu Motors —Derby
- Full-time
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
7d
Aftersales/Service Manager
Carsa Limited —Mountsorrel
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
4d
BMW Service Advisor
Sytner —Leicester
- Weekend availability
- Organisational skills
- Employee discount
Service Controller
Walsall Wood Tyre & Service Ltd —Walsall
- £30,000 - £35,000 a year
- Full-time
- Data entry
- In-person
- Communication skills
- Employee discount
Quick apply

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Service Advisor

Arnold Clark -
Burton-On-Trent

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Job details

Permanent
£30,500 - £42,500 a year
10 days ago

Benefits

Company pension
Employee discount

Qualifications

Vehicle service booking
Driving Licence
Computer literacy
Upselling
Complaint handling
Data entry
Automotive service
Organisational skills
Customer interaction
Communication skills
Add-on sales

Full job description

We are currently recruiting for a new Service Advisor to help us at our Motorstore in Burton upon Trent.

We offer:

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more…

Hours

Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
Liaising with the workshop and bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice to have (but not essential)

Experience of upselling products or services

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

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Refine Your Search

motor vehicle service advisors jobs in burton on trent, sts

Service Advisor

Trainee Vehicle Damage Assessor

Apprentice Vehicle Damage Assessor

Qualified Vehicle Damage Assessor

Service Advisor

Service Manager

Workshop Controller Assistant

VDA-Vehicle Damage Assessor

Trainee Vehicle Damage Assessor / Estimator

Service Manager

Service Advisor

Workshop / Parts Receptionist

Customer Booking Advisor

Service Consultant

Service Advisor

Vehicle Damage Assessor

Group Service Support Manager

Aftersales/Service Manager

BMW Service Advisor

Service Controller

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