Client services Work, Jobs in Gateshead, Twr (with Salaries)

Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Business Management Trainee
Alpha UK Projects Limited —Newcastle upon Tyne
- From £29,000 a year
- Full-time
- Microsoft Office
- Budgeting
- In-person
Quick apply
Referral Coordinator
Talk Works —Gateshead
- £13.45 an hour
- Temporary
- Computer literacy
- Administrative experience
- Data entry
- Annual leave
Quick apply
7d
Customer Engagement Advisor
Eco Logic Partners —Newcastle upon Tyne
- £25,420.00 - £41,145.73 a year
- Full-time
- CRM software
- Spanish
- Analysis skills
- Free parking
- Employee discount
Quick apply
4d
Veterinary Receptionist
Blythman and Partners Limited —Newcastle upon Tyne
- Weekend availability
- Computer literacy
- Administrative experience
- Front desk
Quick apply
Visa Support Assistant
Newcastle University —Newcastle upon Tyne
- £29,588 - £31,236 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Computer skills
10d
Receptionist
Citizens Advice —Gateshead
- £25,880 a year
- Weekend availability
- Computer literacy
- Microsoft Office
- Front desk
3d
Waste Management Consultant
Eco Logic Partners —Newcastle upon Tyne
- £27,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Free parking
- Employee discount
Quick apply
4d
Nights Role: Mobile Response Officer
Key Security (UK) Ltd —Gateshead
- £13.45 an hour
- 12 hour shift
- Driving
- Free parking
Quick apply
Customer Assistant
MEI —Newcastle upon Tyne
- £12.80 - £12.81 an hour
- Part-time
- Spanish
- English
- Analysis skills
Quick apply
14d
Business Development Associate
Alpha UK Projects Limited —Newcastle upon Tyne
- £27,000 - £28,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
6d
Junior Project Coordinator
Matthews International Corporation —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Administration Coordinator
Clive Owen Llp —Newcastle upon Tyne
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Employee discount
- Referral programme
Quick apply
Meeting and Events Sales Coordinator
Sodexo —Newcastle upon Tyne
- £26,500 - £28,974 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
13d
Bid Coordinator
FaulknerBrowns —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
- Free parking
- Employee discount
Quick apply
4d
Client Administrator
Evelyn Partners —Newcastle upon Tyne
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Childrens Counsellor
Kalmer Counselling —Newcastle upon Tyne
- £28,275 - £34,125 a year
- Part-time
- Writing skills
- Experience working with children
- Organisational skills
Quick apply
HelpPoint Administrator
Churchill Group —Gateshead
- £26,000 - £27,000 a year
- CRM software
- Computer literacy
- Administrative experience
- Employee discount
- Sick pay
Property Sales Consultant
iamproperty & iamsold —Newcastle upon Tyne
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Annual leave
Quick apply
11d
Enquiry Coordinator
Reeves Independent —Newcastle upon Tyne
- £26,500 a year
- Full-time
- Data entry
- In-person
- Phone etiquette
- Sick pay
Quick apply
4d

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Client Services Specialist

WPS Advisory
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,420 - £32,000 a year
13 days ago

Benefits

Health & wellbeing programme
Financial planning services
Annual leave
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Mobile applications
Maths
Customer support
Financial services
Customer interaction
Communication skills

Full job description

Role purpose:

Our Client Service Specialists are the first point of contact in and out of the business and so are a key interface between us and our clients. This is an opportunity to be a part of a fantastic, collaborative, growing team. You will work closely with Advisers and Administrators to ensure our clients receive the best service and support. In addition, you will have the opportunity to train within the specialist admin function to broaden your skill set and further your career. This is a hybrid role once established

Key responsibilities:

Consistently deliver an excellent customer experience in line with company values
Acknowledge and respond to client queries across varied subjects via phone, email or in app messaging
Ensure that clients are kept informed on the progress of their transactions and queries
Work within set SLA’s
Manage Adviser diaries
Support clients in getting the most from our LifeStage Money App; ensuring the App is functional clients understand the features it provides fully
Contribute to and assist with business projects and initiatives
Complete ad hoc tasks as required
Adhere to all internal policies and FCA compliance requirements, ensuring customer data is always handled securely and confidentially.

Person profile:

Excellent written and verbal communication skills, with strong listening ability
Strong desire to learn and develop within the Financial Services industry
You should be proactive, adaptable, and comfortable working in a fast-paced environment
Highly organised with strong attention to detail
Target-driven, commercially aware, and resilient
Numerically confident with an aptitude for financial concepts
Confident using technology and learning new systems

Qualifications and work experience:

Previous experience in a client-facing or customer service role within the Financial Services industry
GCSEs (or equivalent) in Maths and English.
Proficient in Microsoft Outlook, Word, and Excel.
Previous experience using IO is desirable but not essential.

Employee benefits:

25 days annual leave
Company pension
Death-in service cover
Income protection
Free financial advice
Financial education and guidance app
Wellness app with immediate access to medical and healthcare services

Job Type: Full-time

Pay: £27,420.00-£32,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking

Application question(s):

Experience in Financial services

Work authorisation:

United Kingdom (required)

Location:

Newcastle upon Tyne NE1 3PA (required)

Work Location: Hybrid remote in Newcastle upon Tyne NE1 3PA

Quick apply

Refine Your Search

client services jobs in gateshead, twr

Client Services Specialist

Business Management Trainee

Referral Coordinator

Customer Engagement Advisor

Veterinary Receptionist

Visa Support Assistant

Receptionist

Waste Management Consultant

Nights Role: Mobile Response Officer

Customer Assistant

Business Development Associate

Junior Project Coordinator

Administration Coordinator

Meeting and Events Sales Coordinator

Bid Coordinator

Client Administrator

Childrens Counsellor

HelpPoint Administrator

Property Sales Consultant

Enquiry Coordinator

I want to receive the latest job alerts for client services in gateshead, twr

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