Support specialist Work, Jobs in Gateshead, Twr (with Salaries)

Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
4d
Support Operational Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
4d
Post-Fusion Operator
Krystal Technology —Wallsend
- £28,657 a year
- Day shift
- Forklift
- Continuous improvement
- Quality control
Quick apply
5d
Healthcare Data Processor
Virprac —Wallsend
- £13.50 an hour
- Full-time
- Microsoft Excel
- GP surgery experience
- English
- Free parking
- Annual leave
Quick apply
5d
Crisis Support Worker
WCB NE LTD —Gateshead
- £17 - £34 an hour
- Part-time
- In-person
- Communication skills
- Flexible schedule
- Referral programme
Quick apply
11d
Team Manager - Operations
The Rudd Group —Wideopen
- £35,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
9d
Detention Custody Officer
Serco Plc —Consett
- £27,484.00 - £28,857.57 a year
- 12 hour shift
- Hybrid work
- No experience needed
- Conflict management
- Free parking
- Paid training
Allocation Coordinator
Krystal Technology —Wallsend
- £28,000 a year
- Full-time
- Forklift
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
12d
Supply Chain Coordinator
Biscuit International UK —Gateshead
- Organisational skills
- Communication skills
- Time management
6d
Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Human Resources Coordinator
Northern Gas and Power —Gateshead
- £26,500 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Recruiting
- Organisational skills
- Employee discount
Quick apply
3d
Construction Environmental Advisors and Environmental Clerk of Works
JBA Consulting —Newcastle upon Tyne
- Full-time
- Hybrid work
- Mentoring
- In-person
- Communication skills
- Profit sharing
- Flexitime
Quick apply
13d
Resourcing & Onboarding Administrator
CareTech Group —Gateshead
- £27,101.40 a year
- Full-time
- Hybrid work
- Human resources
- Recruiting
Mobile Wheel Alignment Technician - Commercial Vehicles
Steertrak —Durham
- £25,000 - £45,000 a year
- Full-time
- Customer service
- No experience needed
- Hand tools
Quick apply
Enquiry Coordinator
Reeves Independent —Newcastle upon Tyne
- £26,500 a year
- Full-time
- Data entry
- In-person
- Phone etiquette
- Sick pay
Quick apply
3d
Foster Carer - Medical & SEN (Tyne & Wear)
UK Fostering —Newcastle upon Tyne
- £420 - £850 a week
- Full-time
- Computer literacy
- Care experience
- English
- Store discount
- Work from home
Quick apply
8d
Education Mentor
Keys Children —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
Case Officer and Workflow Support (EO)
Building Safety Regulator —Newcastle upon Tyne
- £31,657 - £34,570 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Continuous improvement
- Annual leave
- Sick pay
9d
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Radiology Assistant
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Ashington
- £25,272 a year
- Part-time
- Travel
- Annual leave
9d

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Customer Service Advisor

Northern Gas and Power -
Gateshead

Quick apply

Job details

Permanent | Full-time
£26,227 a year
4 days ago

Benefits

Additional leave
Company events
Employee discount

Qualifications

Computer literacy
Stakeholder liaison
Complaint handling
Computer skills
Customer interaction

Full job description

Customer Service Advisor

Salary of £26,227

Hi, we're Northern Gas and Power

Northern Gas and Power, part of Global Procurement Group, is a global energy procurement specialist trusted by businesses ranging from growing SMEs to major international organisations. We help customers navigate a fast-moving market with confidence, securing the right energy solutions for their needs.

Joining NGP means becoming part of an ambitious international team with a strong UK base and offices across Europe, India and Dubai. You will work alongside experienced specialists across the business, using systems, insight and smart tools to support better decisions and stronger outcomes.

The Opportunity

As a Customer Services Advisor your job purpose will be to provide excellent customer service to our customers and liaise with any suppliers in a professional manner. As part of this you will be responsible for processing customer requests and any customer complaints.

What’s in it for you?

Salary of £26,227 – Northern Gas and Power are a Real Living Wage employer
Clear career progression, with training and development that supports long-term growth
A business that promotes from within and values specialist expertise
Additional December leave and access to company incentives, experiences and events
Company-funded Simplyhealth plan, including everyday health support and wellbeing resources
Lifestyle perks, including discounts and employee benefits that add value outside of work
Enhanced family-friendly policies, funded professional memberships and support for continued development
Volunteering opportunities and a genuine commitment to colleague wellbeing
An inclusive workplace, recognised through initiatives such as Inclusive Employers and Menopause Friendly accreditation
What exactly will you do?
Prioritise and process customer requests submitted by telephone or email.
Investigate and resolve any customer complaints quickly and patiently.
Maintain thorough and accurate customer service records.
Keep confidential records and financial information private and secure.
Learn how to use various database systems and technology to deliver great customer care.
Liaise with energy suppliers on behalf of our customers to ensure they receive the best possible service.
Work as part of the NGP team to support colleagues, identify further business opportunities and drive positive company sales results.
Communicate with customers as their contract start dates approach to ensure a smooth transition to meet their specific energy needs.
Ensure we can keep our customers engaged, customer retention.
Ensure they comply with all company operating policies and procedures.

Any other duties that are deemed appropriate from time to time.

What we’re looking for

Able to work in a fast-paced, self-directed, professional environment.
Manage your own workload and prioritise.
Self-motivated, driven, with a passion to succeed.
Able to work under pressure when needed, can exceed expectations.
Communicate effectively, both verbally and in writing, professionally and articulately.
Problem solver
Resilient, ambitious, and driven personality
Computer literate and accomplished team player
Experience in the energy industry is essential

Equal Opportunities Statement

Northern Gas and Power is committed to building a workplace where people feel respected, supported and able to succeed. We welcome applications from candidates of all backgrounds and experiences, and we are proud to be a Disability Confident employer.

Across Global Procurement Group, our colleagues represent more than 30 nationalities across five countries. We know that diversity of thought, background and experience makes us stronger.

We are creating an environment where everyone is treated fairly, has access to opportunity and feels able to be themselves at work.

Privacy Policy

Your Personal data will be processed by us in accordance with our PRIVACY POLICY. By Submitting this application, you are indicating you have read and understood our privacy policy

Right to work in the UK documentation required at interview.

Pay: £26,227.00 per year

Work Location: In person

Quick apply

Refine Your Search

support specialist jobs in gateshead, twr

Customer Service Advisor

Support Operational Specialist

Post-Fusion Operator

Healthcare Data Processor

Crisis Support Worker

Team Manager - Operations

Detention Custody Officer

Allocation Coordinator

Supply Chain Coordinator

Client Services Specialist

Human Resources Coordinator

Construction Environmental Advisors and Environmental Clerk of Works

Resourcing & Onboarding Administrator

Mobile Wheel Alignment Technician - Commercial Vehicles

Enquiry Coordinator

Foster Carer - Medical & SEN (Tyne & Wear)

Education Mentor

Case Officer and Workflow Support (EO)

Support Specialist

Radiology Assistant

I want to receive the latest job alerts for support specialist in gateshead, twr

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