Customer experience coordinator Work, Jobs in Harpenden, Hrt (with Salaries)

Office Admin
Property and Building Repairs Limited —London
- £2,700 - £3,100 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8h
Office and Operations Coordinator
Extreme Scaffolding Services Ltd —Hitchin
- £26,000 - £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
7d
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Learner Experience Coordinator
Hertfordshire County Council —Stevenage
- £38,220 - £41,771 a year
- Hybrid work
- Customer service
- English
- Organisational skills
1d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- Microsoft Outlook
- Customer service
- English
Quick apply
12d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
14d
Coordinator, Global Partnerships
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
School Trip Coordinator
The School Trip —London
- £26,500 a year
- Overtime
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
2d
Sales Coordinator
McCarthy & Stone —Hatfield
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
4d
Service Coordinator - Hemel Hampstead
Learnd —Hemel Hempstead
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Prescription Coordinator & Office Admin (Private Practice)
The OAD Clinic —London
- £30,000 a year
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
1d
Customer Experience & Business Support Coordinator
So Cosy Ltd —Hitchin
- Up to £13.50 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
- Employee discount
Quick apply
2d
Publishing Production Co-Ordinator
Make Believe Ideas Ltd —Berkhamsted
- Full-time
- Microsoft Word
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Services Coordinator
Zela Solutions Ltd —Enfield
- £27,000 - £28,000 a year
- Part-time
- Customer service
- Salesforce
- Administrative experience
Quick apply
12d
Global Services Coordinator - UK
Luxe5 International, Inc. —St Albans
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer & Partner Experience Coordinator - EMEA
Workiva —London
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Front of House Coordinator
RDB UK —Luton
- £13 - £16 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
8d
Administrative Coordinator
ITAS Limited —Milton Keynes
- £19,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d

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customer experience coordinator jobs near harpenden, hrt

Office Admin

Property and Building Repairs Limited
London

Quick apply

Job details

Full-time
£2,700 - £3,100 a month
8 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Communication skills

Full job description

About Us

Property and Building Repairs Limited is a specialist property maintenance and construction company working throughout London. We provide reactive repairs, planned maintenance, leak detection, roofing, drainage, paving, decorating, fire safety works, window repairs, investigations, and general building maintenance for managing agents, freeholders, commercial clients, and residential developments.

Due to continued growth, we are looking for an organised, proactive, and highly motivated Office Administrator / Construction Coordinator to join our team.

You will be working from our office in Potters Bar, EN6.

The Role

This is a fast-paced role where you will be responsible for coordinating jobs from start to finish, ensuring engineers and contractors have all necessary information, maintaining excellent communication with clients and residents, and assisting with administration and reporting.

You will be the link between our clients, residents, surveyors, engineers, and office team.

Key Responsibilities

Job Management & Scheduling

Monitor and manage incoming work orders through Dwellant and other client portals.
Review new instructions and allocate works accordingly.
Create and maintain job files.
Schedule engineers, surveyors, and contractors.
Monitor outstanding jobs and ensure deadlines are met.
Chase updates from site teams throughout the day.
Ensure emergency works are prioritised and attended promptly.

Resident Liaison

Contact leaseholders, tenants, and residents to arrange access appointments.
Coordinate access for surveys, investigations, repairs, and inspections.
Issue appointment confirmations and reminders.
Handle resident enquiries professionally and efficiently.
Maintain records of all communications.

Site Team Coordination

Issue work instructions to engineers and site operatives.
Send photographs, reports, specifications, and client instructions to site staff.
Ensure operatives have all required information before attending site.
Monitor progress of works throughout the day.
Escalate issues to management where necessary.

Email & Client Management

Manage multiple company email inboxes.
Respond to client enquiries.
Liaise with managing agents, surveyors, residents, suppliers, and contractors.
Follow up on outstanding information and approvals.
Maintain professional communication at all times.

Reports, Quotations & Invoicing

Prepare job reports using photographs and site information provided by engineers.
Compile quotations for construction and maintenance works.
Raise invoices accurately and promptly.
Upload reports and quotations to client portals.
Maintain records of completed works.
Assist with tender submissions and project documentation.

Administration Duties

Maintain company databases and records.
Update spreadsheets and job tracking systems.
Organise photographs, reports, certificates, and completion documents.
Assist with document preparation including RAMS, permits, notices, and compliance paperwork.
Ensure all files are stored correctly and can be retrieved easily.

Preferred Experience

The ideal candidate will have experience in one or more of the following:

Property Management
Construction Administration
Building Maintenance
Facilities Management
Repairs & Maintenance Coordination
Dwellant Portal
Microsoft Office (Word, Excel, Outlook)
Preparing quotations and invoices
Customer service and resident liaison

Personal Qualities

Highly organised
Excellent telephone manner
Strong written and verbal communication skills
Able to work under pressure
Excellent attention to detail
Able to prioritise workload effectively
Self-motivated and proactive
Professional and confident when dealing with clients and residents

What You'll Be Dealing With

You will regularly coordinate works including:

Leak detection investigations
Roofing repairs
Drainage works
Window repairs and replacements
Fire safety works
Decorating and making-good works
External paving and hard landscaping repairs
Emergency call-outs
Block management maintenance works
Building inspections and surveys

Career Progression

This role offers excellent progression opportunities into:

Senior Construction Coordinator
Office Manager
Contracts Administrator
Project Coordinator
Operations Manager

The successful candidate will become a key part of the business and play a major role in the day-to-day running and growth of the company.

Applications Close on 26th of June 2026

Pay: £2,700.00-£3,100.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in harpenden, hrt

Office Admin

Office and Operations Coordinator

Customer Care Coordinator

Learner Experience Coordinator

Facilities Coordinator

Helpdesk Co-Ordinator

Coordinator, Global Partnerships

School Trip Coordinator

Sales Coordinator

Service Coordinator - Hemel Hampstead

Prescription Coordinator & Office Admin (Private Practice)

Customer Experience & Business Support Coordinator

Publishing Production Co-Ordinator

Customer Services Coordinator

Global Services Coordinator - UK

Wholesale Customer Support Coordinator

Customer & Partner Experience Coordinator - EMEA

Office Workflow Co-ordinator

Front of House Coordinator

Administrative Coordinator

I want to receive the latest job alerts for customer experience coordinator in harpenden, hrt

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