Client services Work, Jobs in Ipswich, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Service Centre Agent
WTW —Ipswich
- From £24,500 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
7d
Transport Booking Administrator
Communities Together East Anglia —Stowmarket
- £13.60 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Free parking
- Flexible schedule
Quick apply
2d
Youth Council and Governance Support Officer
Babergh and Mid Suffolk District Councils —Ipswich
- £31,537 - £36,363 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Work from home
- Employee assistance programme
7d
Scheduler & Permitter
M Group —Ipswich
- Communication skills
- Annual leave
- Employee assistance programme
Import Operations & Customer Services
Maritime Cargo Services —Needham Market
- £28,000 - £32,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
Quick apply
5d
Project Administrator
M Group —Ipswich
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
4d
Client Support - Management Services
Miller Insurance Services —Ipswich
- Travel
- Annual leave
Concierge
The Salvation Army —Ipswich
- £28,537 a year
- Weekend availability
- IT
- Communication skills
- Office experience
6d
Phlebotomy Administration Officer, Phlebotomy Department
Health Services Laboratories (HSL) —Alexandra
- Up to £27,928 a year
- Full-time
- Hospital
- Annual leave
- Employee assistance programme
1d
Customer Support Officer
Babergh and Mid Suffolk District Councils —Stowmarket
- £27,694 - £31,022 a year
- Part-time
- Hybrid work
- Employee assistance programme
12d
Systems & Projects Executive
Registered Office (UK) Ltd / MYCO Works —Ipswich
- From £32,000 a year
- Full-time
- CRM software
- Continuous improvement
- In-person
Quick apply
14d
Trainee Financial Adviser
Douglas Steers & Company —Ipswich
- Up to £100,000 a year
- Full-time
- Sales
- Analysis skills
- Driving
- Health & wellbeing programme
Quick apply
23h
Administrator – Residential Conveyancing New Business Team
Ellisons Solicitors —Ipswich
- Communication skills
- Employee assistance programme
Multinational Client Service Technician
AXA —Ipswich
- Microsoft Excel
- Microsoft Office
- Analysis skills
Ocean Freight Quotations Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
Quick apply
4d
Data Protection Support Officer
The DPO Centre Ltd —Ipswich
- From £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Project management
Graduate Scheme
Halo Service Solutions —Ipswich
- £30,000 a year
- Full-time
- No experience needed
- Microsoft Office
- IT
Quick apply
Sales Project Manager / Personal Assistant to the Chief Operating Officer
Anchor Safety LLP —Ipswich
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply

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client services jobs near ipswich, sfk

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client services jobs in ipswich, sfk

Customer Service Advisor - Remote

Service Centre Agent

Transport Booking Administrator

Youth Council and Governance Support Officer

Scheduler & Permitter

Import Operations & Customer Services

Project Administrator

Customs Clearance Coordinator

Client Support - Management Services

Concierge

Phlebotomy Administration Officer, Phlebotomy Department

Customer Support Officer

Systems & Projects Executive

Trainee Financial Adviser

Administrator – Residential Conveyancing New Business Team

Multinational Client Service Technician

Ocean Freight Quotations Coordinator

Data Protection Support Officer

Graduate Scheme

Sales Project Manager / Personal Assistant to the Chief Operating Officer

I want to receive the latest job alerts for client services in ipswich, sfk

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