Treatment coordinator Work, Jobs in Kingstanding, Wmd (with Salaries)

Treatment Coordinator
Sutton Dental & Implant Clinic —Sutton Coldfield
- Full-time
- Sales
- English
- Business development
- Employee discount
- Sick pay
Quick apply
2d
Treatment Coordinator
Orthodontic Excellence —Solihull
- £30,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
Treatment coordinator (37927) -
Bupa Dental Care —Sutton Coldfield
- Sales
- Communication skills
- Employee discount
- Referral programme
3d
Treatment Coordinator
Knowle Smile Spa —Solihull
- £15 - £17 an hour
- Full-time
- In-person
- Communication skills
- Marketing
- Employee discount
Quick apply
1d
Treatment Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £14 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Gym membership
Quick apply
Patient Coordinator (Reception)
Sutton Coldfield Group Practice (SCGP) - NHS —Sutton Coldfield
- £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
Quick apply
10d
Treatment Coordinator
PortmanDentex —Wolverhampton
- From £15 an hour
- 8 hour shift
- Sales
- Communication skills
- Employee assistance programme
Quick apply
Treatment Coordinator
mydentist —Coventry
- Up to £13.55 an hour
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
Patient Growth Co-ordinator
Downing Dental —Solihull
- £13.20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Clinic Manager
Spa Float Therapy —Leamington Spa
- £29,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
9h
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- CRM software
- Sales
- English
- Free parking
- Employee discount
Quick apply
22h
Hospital Account Manager - Birmingham, AL
Teva —Birmingham
- £88,000 - £160,000 a year
- Overtime
- Hospital
- Bachelor's degree
- Travel
- Annual leave
3d
Dental Nurse/Receptionist
Eternal Smiles —Solihull
- £26,000 - £35,000 a year
- Full-time
- In-person
- Free parking
- Gym membership
Quick apply
Dental Nurse
The Valley Centre Dental Practice —Cannock
- Full-time
- Patient care
- In-person
- Communication skills
Quick apply
Associate Dentist
Ascent Dental Care —Leamington Spa
- Part-time
- Patient care
- Communication skills
Quick apply
7d
DESA Contract Coordinator
Veolia ES (UK) Limited —Wolverhampton
- £30,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d

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Treatment Coordinator

Sutton Dental & Implant Clinic -
Sutton Coldfield

Quick apply

Job details

Full-time
2 days ago

Benefits

Additional leave
Company events
Private medical insurance
Employee discount
Sick pay

Qualifications

Sales
Client engagement
Spreadsheets
English
Microsoft Office Suite
Patient service
Business development
Data analytics
Relationship management
Computer skills
Management reporting
Sales appointment setting
GDC

Full job description

Dental Treatment Coordinator

Sutton Dental & Implant Clinic is looking for a confident, commercially minded and highly organised Dental Treatment Coordinator to join our growing team. This is a full-time, patient-facing sales and conversion role. The successful candidate will be responsible for converting new enquiries into booked consultations, following up open treatment plans, guiding patients , providing finance illustrations and options along with accurately tracking and reporting performance.

Previous dental experience is not essential but would be an advantage. We are looking for an exceptional communicator with strong sales ability, excellent IT skills and a professional, polished approach.

Key Responsibilities

Convert incoming telephone enquiries into booked consultations
Proactively follow up new leads and patients who have not yet booked on our CRM system
Manage open courses of treatment and convert treatment plans into booked treatment
Build strong relationships and rapport with prospective patients
Understand patients' motivations, concerns and barriers to treatment
Confidently discuss treatment fees and available finance options
Follow up higher-value treatments, including dental implants, orthodontics and cosmetic dentistry
Maintain an organised pipeline of leads and treatment opportunities
Accurately track each patient's progress throughout their treatment journey
Record reasons for patients not proceeding with treatment
Monitor enquiry-to-consultation and consultation-to-treatment conversion rates
Produce regular statistics, reports and performance data for management
Analyse data to identify trends, opportunities and areas for improvement
Work closely with clinicians and the wider team to provide an exceptional patient experience
Liaise with Referral practices on referral patients

Essential Skills & Attributes

The successful candidate must:

Be highly presentable, with a polished and professional appearance appropriate for a patient-facing environment
Speak and write English fluently and professionally
Have an excellent and confident telephone manner
Have strong sales and conversion skills
Be comfortable discussing high-value treatment and fees
Have excellent IT skills and be confident learning new systems
Be competent using Microsoft Office, particularly Excel
Be comfortable working with spreadsheets, statistics, data analysis and reports
Have excellent attention to detail
Be highly organised and able to manage multiple leads and follow-ups
Be confident working towards targets and KPIs
Be proactive, self-motivated and accountable for results
Be personable, approachable and able to build trust quickly
Be persistent and consistent with follow-up without using pressure-based sales techniques

Dental Experience Is Not Essential

This role is primarily focused on patient treatment sales, lead conversion, relationship management and data rather than clinical dentistry. We would welcome applications from candidates with experience in areas such as:

Consultative or high-value sales
Dentistry background with sales experience
Business development
Private healthcare or aesthetics
Luxury hospitality or customer service
Other target-driven, customer-facing sales environments

Full training will be provided on our treatments, systems and patient journey.

How Success Will Be Measured

Performance will be tracked throughout the patient journey:

This is a results-focused position, and performance will be measurable. Key indicators will include:

New Enquiries → Booked ConsultationsConsultations → Treatment Plans

Open Treatment Plans → Booked TreatmentBooked Treatment → Commenced

TreatmentThe successful candidate will be expected to understand their numbers and provide regular reporting on lead volumes, conversion rates, open treatment opportunities, treatment value, lost leads and reasons for non-conversion.

HoursThis is a full-time position working:

Monday: 8:30am – 5:45pm
Tuesday: 8:30am – 5:45pm
Wednesday: 8:30am – 6:45pm
Thursday: 8:30am – 5:45pm
Friday: 8:15am – 2:15pm

Salary

The rate of pay is negotiable and will be dependent on the successful candidate's experience, skill set and ability to demonstrate the qualities required for the position.We are particularly interested in candidates who can demonstrate a proven ability to convert enquiries into sales, manage a pipeline effectively, analyse performance data and deliver an outstanding customer experience.

The Person We're Looking For

This role would suit someone who combines excellent people skills with a strong commercial mindset. You will be confident speaking with patients, comfortable asking for the booking, disciplined about following up opportunities and capable of using data to understand and improve your performance. If you are ambitious, professional, highly organised and motivated by achieving measurable results while delivering an exceptional patient experience, we would love to hear from you.

Please apply with your CV and a brief introduction outlining your relevant experience, particularly any experience in sales, lead conversion, customer relationship management or working towards targets.

Job Types: Full-time, Contract, Permanent

Benefits:

Additional leave
Company events
Employee discount
Sick pay

Education:

Diploma of Higher Education (preferred)

Licence/Certification:

GDC registration (preferred)

Work Location: In person

Quick apply

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