client manager Work, Jobs in middleton, gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
3d
Office Administration Assistant / Records Clerk: Bury
Butcher & Barlow —Bury
2d
Office Manager
Praxis Real Estate Management Ltd —Manchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
14d
Guest Experience Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
8d
Client Development Manager
Alertacall Ltd —Warrington
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Sales
- Free parking
- Work from home
Quick apply
4d
Client Success Manager
PHMG Careers —Manchester
- £36,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Fulfilment Manager
SimpliSafe Ltd —Trafford
- £40,000 - £45,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Client Success Manager
Hillsgreen —Holmes Chapel
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
13d
Office Manager
Property services Mcr Ltd —Swinton
- £25,000 - £31,053 a year
- Full-time
- Maintenance
- Administrative experience
- Human resources
- Free parking
Quick apply
4d
Quality Assurance Specialist
ELS Recruitment Ltd —Heywood
- £40,000 - £56,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
- Free parking
Quick apply
9d
Location Manager
Anchor —Droylsden
- £29,870 a year
- Communication skills
- Employee discount
3h
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Senior Agile Delivery Manager
HippoDigital —Manchester
- £57,000 - £66,000 a year
- Hybrid work
- Project management
- Agile
- In-person
- Employee discount
Letting Agent
The Letting Experts —Manchester
- £70,000 - £100,000 a year
- Remote
Account Manager – Oldham
Barlows —Oldham
- £31,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Home Improvement Officer
Bury Council —Bury
- £35,412 - £38,220 a year
- Full-time
- Customer service
- Travel
- Organisational skills
2d
Site Office Manager
Costain —Bury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
2d
Parking Attendant
Parkingeye Limited —Manchester
- £29,192.33 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
Client Relationship Manager
Poole Alcock —Northwich
- Full-time
- Sales
- Communication skills
- Annual leave
Business Development Manager (Desk Based)
PHMG Careers —Manchester
- £40,000 a year
- Monday to Friday
- Sales
- Gym membership
Quick apply

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
3 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in middleton, gtm

Helpdesk Manager

Office Administration Assistant / Records Clerk: Bury

Office Manager

Guest Experience Manager

Client Development Manager

Client Success Manager

Fulfilment Manager

Client Success Manager

Office Manager

Quality Assurance Specialist

Location Manager

Customer Success Manager

Senior Agile Delivery Manager

Letting Agent

Account Manager – Oldham

Home Improvement Officer

Site Office Manager

Parking Attendant

Client Relationship Manager

Business Development Manager (Desk Based)

I want to receive the latest job alerts for client manager in middleton, gtm

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