Application support Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

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Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
7d
Analyst: Application Testing
Norton Rose Fulbright —Newcastle upon Tyne
- Computer Science
- Software troubleshooting
- Engineering
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
Quick apply
Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
- Continuous improvement
Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- In-person
- Communication skills
- Store discount
- Work from home
Quick apply
13d
Data Analyst Apprentice
Sage —Newcastle upon Tyne
- Computer Science
- AI
- Business
1d
Customer Services Assistant
Mslexia Publications Ltd. —Newcastle upon Tyne
- £23,500 - £24,500 a year
- Part-time
- Microsoft Office
- Data entry
- Organisational skills
Quick apply
8d
Senior Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- Continuous improvement
- Mentoring
Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
23h
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
8d
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
Customer Service Agent
Everything Managed Group —Newcastle upon Tyne
- £14.28 an hour
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
B2B Support Coordinator - Customer Service - Medical Cannabis
Curaleaf International —Sunderland
- Full-time
- Data entry
- Life insurance
Quick apply
1h
People Analytics & Insights Officer (Mixed Methods)
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Travel
- Work from home
4d
Assistant Compliance Analyst
Animal and Plant Health Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
6d
Data Analysis and Insights Coordinator
Albert Kennedy Trust —Newcastle upon Tyne
- £19,366.80 - £25,822.40 a year
- Part-time
2h
Technical and Support Officers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
4d
Document Controller
Costain —Newcastle upon Tyne
- Full-time
- Databases
- Organisational skills
- SharePoint
Interested in Waterstons? We'd love to hear from you.
Waterstons —Durham
- Hybrid work
- Employee assistance programme
- Sick pay
Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply

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Customer Service Advisor

Northern Gas and Power -
Gateshead

Quick apply

Job details

Permanent | Full-time
£26,227 a year
7 days ago

Benefits

Additional leave
Company events
Employee discount

Qualifications

Computer literacy
Stakeholder liaison
Complaint handling
Computer skills
Customer interaction

Full job description

Customer Service Advisor

Salary of £26,227

Hi, we're Northern Gas and Power

Northern Gas and Power, part of Global Procurement Group, is a global energy procurement specialist trusted by businesses ranging from growing SMEs to major international organisations. We help customers navigate a fast-moving market with confidence, securing the right energy solutions for their needs.

Joining NGP means becoming part of an ambitious international team with a strong UK base and offices across Europe, India and Dubai. You will work alongside experienced specialists across the business, using systems, insight and smart tools to support better decisions and stronger outcomes.

The Opportunity

As a Customer Services Advisor your job purpose will be to provide excellent customer service to our customers and liaise with any suppliers in a professional manner. As part of this you will be responsible for processing customer requests and any customer complaints.

What’s in it for you?

Salary of £26,227 – Northern Gas and Power are a Real Living Wage employer
Clear career progression, with training and development that supports long-term growth
A business that promotes from within and values specialist expertise
Additional December leave and access to company incentives, experiences and events
Company-funded Simplyhealth plan, including everyday health support and wellbeing resources
Lifestyle perks, including discounts and employee benefits that add value outside of work
Enhanced family-friendly policies, funded professional memberships and support for continued development
Volunteering opportunities and a genuine commitment to colleague wellbeing
An inclusive workplace, recognised through initiatives such as Inclusive Employers and Menopause Friendly accreditation
What exactly will you do?
Prioritise and process customer requests submitted by telephone or email.
Investigate and resolve any customer complaints quickly and patiently.
Maintain thorough and accurate customer service records.
Keep confidential records and financial information private and secure.
Learn how to use various database systems and technology to deliver great customer care.
Liaise with energy suppliers on behalf of our customers to ensure they receive the best possible service.
Work as part of the NGP team to support colleagues, identify further business opportunities and drive positive company sales results.
Communicate with customers as their contract start dates approach to ensure a smooth transition to meet their specific energy needs.
Ensure we can keep our customers engaged, customer retention.
Ensure they comply with all company operating policies and procedures.

Any other duties that are deemed appropriate from time to time.

What we’re looking for

Able to work in a fast-paced, self-directed, professional environment.
Manage your own workload and prioritise.
Self-motivated, driven, with a passion to succeed.
Able to work under pressure when needed, can exceed expectations.
Communicate effectively, both verbally and in writing, professionally and articulately.
Problem solver
Resilient, ambitious, and driven personality
Computer literate and accomplished team player
Experience in the energy industry is essential

Equal Opportunities Statement

Northern Gas and Power is committed to building a workplace where people feel respected, supported and able to succeed. We welcome applications from candidates of all backgrounds and experiences, and we are proud to be a Disability Confident employer.

Across Global Procurement Group, our colleagues represent more than 30 nationalities across five countries. We know that diversity of thought, background and experience makes us stronger.

We are creating an environment where everyone is treated fairly, has access to opportunity and feels able to be themselves at work.

Privacy Policy

Your Personal data will be processed by us in accordance with our PRIVACY POLICY. By Submitting this application, you are indicating you have read and understood our privacy policy

Right to work in the UK documentation required at interview.

Pay: £26,227.00 per year

Work Location: In person

Quick apply

Refine Your Search

application support jobs in newcastle upon tyne, twr

Customer Service Advisor

Analyst: Application Testing

2nd Line Support Technician

Analyst: Application Support

Customer Service Advisor (Contact Centre)

Data Analyst Apprentice

Customer Services Assistant

Senior Analyst: Application Support

Help Desk Technical Support

Desktop Support Engineer - New Castle - Temp

Customer Support Expert (Technical Support)

Customer Service Agent

B2B Support Coordinator - Customer Service - Medical Cannabis

People Analytics & Insights Officer (Mixed Methods)

Assistant Compliance Analyst

Data Analysis and Insights Coordinator

Technical and Support Officers

Document Controller

Interested in Waterstons? We'd love to hear from you.

Client Services Specialist

I want to receive the latest job alerts for application support in newcastle upon tyne, twr

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