Customer experience coordinator Work, Jobs in Penkridge, Sts (with Salaries)

Scheduler
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Free parking
- Flexitime
Quick apply
12d
Client Services Coordinator
Fellowship of Inspection Nominees —Telford
- £27,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
6d
Ordering and Administration Coordinator
Just Blinds —Cannock
- £28,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
1d
Internal Sales & Project Coordinator
Swanline Group —Stone
- From £35,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
9d
Bookings Partner - Part Time
Acacium Group —Stoke-on-Trent
- £24,785 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Support Coordinator
Acacium Group —Stoke-on-Trent
- £24,785 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Communication skills
- Annual leave
- Employee assistance programme
Marketing Coordinator
Holdcroft —Stoke-on-Trent
- £28,000 - £30,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
Business Support Administrator
Langley Alloys Ltd —Stoke-on-Trent
- Up to £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Sick pay
Quick apply
22h
Customer Service Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Client Liaison & Customer Experience Coordinator
Prime Oak / Whitlock & Lowe —Wolverhampton
- £13.00 - £13.50 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
Service Delivery Coordinator
RS Recovery Ltd —Tipton
- £28,023.86 - £37,050.00 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
10d
International Logistics Coordinator (Immediate Start)
SI Group —Wolverhampton
- £30,000 - £35,000 a year
- Travel
- In-person
Quick apply
2d
Operations Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Store discount
Service Coordinator
HTL WINDOWS & DOORS LIMITED —Bridgnorth
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Show home Coordinator
irresistible Design Group Ltd —Stoke-on-Trent
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
4d
Office & Operations Coordinator
Polair Conditioning Ltd —Cannock
- £25,000 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
6d

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Scheduler

L123 Limited
Penkridge West

Quick apply

Job details

Permanent | Full-time
£13.00 - £14.50 an hour
12 days ago

Benefits

Free parking
Flexitime
Company pension
On-site parking

Qualifications

Driving Licence
Logistics
Microsoft Office
Analysis skills
Transportation management systems

Full job description

In our Operations Department, it's not unusual to hear someone say:

"Just give me a minute… I'm in the middle of a huge chess move."

That's because scheduling isn't simply filling a diary. It's anticipating problems before they happen, thinking several moves ahead and finding the best solution for our customers, engineers and the business.If that sounds satisfying rather than stressful, you're probably exactly the person we're looking for.

Every day, our schedulers coordinate a nationwide team of engineers, balancing customer requirements, travel, engineer competency, priorities and last-minute changes. It's challenging, fast-paced and incredibly rewarding.

L123 Ltd is one of the UK's leading electrical compliance specialists, providing inspection, testing and compliance services throughout the UK.

Our customers include universities, police forces, housing providers, healthcare organisations, retailers, hospitality groups and public sector estates.

We're looking for an organised and proactive Scheduler to join our Operations Team. This role would suit someone with experience as a Service Coordinator, Planner, Resource Planner or Engineering Scheduler who enjoys organising people, solving problems and delivering excellent customer service.

We can't promise every day will go to plan. In fact, it probably won't. But if you enjoy solving the puzzle, thinking three moves ahead and making the impossible possible, you'll fit right in.

The Role

As a Scheduler you'll coordinate the diaries of our nationwide engineering team, ensuring work is planned efficiently while delivering excellent customer service.

You'll work closely with engineers, customers and colleagues to ensure appointments are arranged, resources are utilised effectively and changes are communicated quickly and professionally.

This is a key operational role that helps ensure we consistently deliver the high levels of service our customers expect.

Key Responsibilities

Planning and scheduling work for a nationwide team of engineers.
Maximising engineer productivity and minimising travel time.
Booking appointments directly with customers.
Liaising with engineers regarding daily workloads and site requirements.
Responding quickly to changes, cancellations and urgent customer requests.
Monitoring engineer progress throughout the day.
Allocating jobs based on customer requirements, engineer competency and location.
Updating scheduling systems and customer portals.
Working closely with the Operations Team.
Building positive relationships with customers and colleagues.
Supporting continuous improvements to scheduling processes.

About You

Previous scheduling experience is essential.

You'll probably have experience in Scheduling, Planning, Resource Planning, Service Coordination, Customer Service, Logistics, Transport Planning or Operations Administration.

You'll be highly organised, calm under pressure, an excellent communicator, comfortable prioritising competing demands and confident using Microsoft Office and learning new systems.

What We Offer

Competitive salary
Flexible working arrangements
Company pension
Free on-site parking
Friendly and supportive working environment
Ongoing training and development
Opportunity to build a long-term career within a growing national business

Why Join L123?

At L123, we're proud of our reputation for delivering exceptional customer service and practical solutions. We've invested heavily in creating a workplace where people feel respected, supported and trusted. Our team works together, helps each other and takes pride in delivering an excellent service for our customers.

As a Scheduler, you'll play a vital role in keeping our business running efficiently. Your planning, communication and organisation will directly contribute to customer satisfaction, engineer productivity and the continued success of L123.

Ready to help us keep buildings safe and compliant? Join L123 Ltd as our new Scheduler—where your organizational talents will make a real difference.

Apply today and become part of the next chapter of L123.Ready to help us keep buildings safe and compliant? Join <USDRIVERLICENSE> Limited as our new Scheduler—where your organizational talents will make a real difference. Apply now and become part of our dedicated team committed to excellence!

Pay: £13.00-£14.50 per hour

Benefits:

Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in penkridge, sts

Scheduler

Client Services Coordinator

Ordering and Administration Coordinator

Internal Sales & Project Coordinator

Bookings Partner - Part Time

Customer Care Coordinator

Customer Support Coordinator

Service Co-ordinator - Helpdesk - 12 month FTC

Marketing Coordinator

Business Support Administrator

Customer Service Coordinator - Maternity Cover

Client Liaison & Customer Experience Coordinator

Service Delivery Coordinator

International Logistics Coordinator (Immediate Start)

Operations Coordinator

Service Coordinator

Customer Service Coordinator

Bookings Coordinator

Show home Coordinator

Office & Operations Coordinator

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