Solar Work, Jobs in Portsmouth (with Salaries)

Customer Journey Lead
OVO Solar & Heating South Coast —Lee-on-the-Solent
- £14 an hour
- Full-time
- Customer service
- In-person
- Free parking
Quick apply
2h
Solar PV & Battery Storage Surveyor
OffGrid Pro Ltd —Southampton
- £36,000 - £50,000 a year
- Full-time
- Hybrid work
- Driving
- Power tools
- Hand tools
- Annual leave
- Flexitime
Quick apply
3d
Solar Photovoltaic Installer
Ecovolt Renewables Ltd —Waterlooville
- From £26,500 a year
- Full-time
- Electrical experience
- Power tools
- Welding
Quick apply
7d
Technical Renewables Surveyor
OVO Solar & Heating South Coast —Lee-on-the-Solent
- From £30,000 a year
- Full-time
- Free parking
Quick apply
1h
Independent Salesperson - Solar
Butler Renewables Ltd —Southampton
- £1 - £100,000 a year
- Sales
- Customer service
- Driving
Quick apply
1d
Solar PV Roofers Mate
Cinergi Ltd. —Romsey
- £26,500 - £28,000 a year
- Full-time
- In-person
- Hand tools
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Solar Designer and Compliance Administrator
Ecovolt Renewables Ltd —Waterlooville
- From £26,500 a year
- Full-time
- Schematics
- CAD
- Customer service
Quick apply
7d
Apprentice Heating Engineer
Cinergi Ltd. —Romsey
- From £16,640 a year
- Full-time
- Microsoft Office
- Plumbing
- IT
- Free parking
- Annual leave
Quick apply
9d
Electrician – Solar & Renewable Installations
Butler Renewables Ltd —Southampton
- £45,000 - £50,000 a year
- Full-time
- In-person
- Annual leave
- Referral programme
Quick apply
13d
Roofers Mate / Roofers Assistant
Infinity Energy Services Ltd —Southampton
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Driving
- Construction
Quick apply
Solar Roofer – Solar PV Installations
Butler Renewables Ltd —Southampton
- £35,000 - £40,000 a year
- Full-time
- IT
- In-person
- Annual leave
- Referral programme
Quick apply
13d
Plumbing and Heating Engineer
Aira —Portsmouth
- Overtime
- Plumbing
- Life insurance
- Referral programme
Quick apply
Renewable Energy Consultant
Cinergi Ltd. —Romsey
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
QS Electrician – Solar & Renewable Installations
Butler Renewables Ltd —Southampton
- £50,000 - £55,000 a year
- Full-time
- Analysis skills
- In-person
- Annual leave
- Referral programme
Quick apply
13d
Mechanical Engineer
Navigators Marine Service Centre Ltd. —Chichester
- From £15 an hour
- Part-time
- Plumbing
- Welding
- In-person
Quick apply
2d
Improver Electrician
EVR —Southampton
- £30,000 - £35,000 a year
- Overtime
- Electrical experience
- Travel
- Hand tools
- Free parking
Quick apply
20h
Electrician / Renewables Electrician
Infinity Energy Services Ltd —Southampton
- £40,000 - £50,000 a year
- Full-time
- Driving
- Annual leave
Quick apply
1d
Electrician
Gas & Green Energy Limited —Havant
- £40,000 - £50,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
Quick apply
13d
Design Engineer
Polestar Cooling Ltd —Bognor Regis
- £33,000 - £38,000 a year
- Full-time
- CAD
- Engineering
- Mechanical knowledge
- Health & wellbeing programme
- Annual leave
Quick apply
PV Engineers (SO)
Sureserve —Southampton
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply

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Customer Journey Lead

OVO Solar & Heating South Coast
Lee-on-the-Solent

Quick apply

Job details

Full-time
£14 an hour
2 hours ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Customer service

Full job description

Customer Journey Lead

Location: Lee-on-the-Solent, Hampshire
Pay: £14.00 per hour
Hours: Full Time – Monday to Friday, 9:00am – 5:00pm
Office Based Role

Join OVO Solar & Heating South Coast

OVO Solar & Heating South Coast is one of the South Coast’s fastest-growing renewable energy companies, helping homeowners transition to cleaner, smarter energy solutions through Solar PV, Battery Storage, EV Charging and Air Source Heat Pumps.

We are looking for an organised, proactive and customer-focused individual to join our growing team as a Customer Journey Lead.

About the Role

This is not your typical admin position.

As our Customer Journey Lead, you will become the dedicated point of contact for customers after they have placed their order, helping guide them through their journey from deposit through to installation.

You will be responsible for ensuring every customer feels informed, supported and valued throughout the process. You’ll build relationships, proactively communicate updates, coordinate appointments and ensure customers never feel forgotten while waiting for their installation.

You will act as the key link between our customers and installation team, helping deliver a smooth and professional customer experience from start to finish.

Key Responsibilities

Becoming the main point of contact for customers following deposit payment
Building strong customer relationships throughout the pre-install journey
Coordinating survey appointments and installation dates
Proactively updating customers throughout the process
Liaising with the installation team to coordinate projects
Supporting customers awaiting DNO approvals and permissions
Requesting and managing customer information and documentation
Answering customer queries and coordinating technical responses where required
Ensuring customers feel fully prepared ahead of installation day
Maintaining accurate customer records within company systems
Answering inbound office calls and supporting office communication

What We’re Looking For

We are looking for someone who is:

Friendly, professional and confident communicating with customers
Naturally organised and proactive
Excellent at building rapport and relationships
Calm under pressure and able to manage multiple priorities
Passionate about delivering exceptional customer service
Comfortable using systems and technology

Previous experience in customer service, office coordination, scheduling, administration or account management would be beneficial, but personality and attitude are just as important.

What This Role Is Not

This role focuses on the customer journey between sale and installation.

It does not involve:

Sales or cold calling
Technical surveying
Installation work
Aftercare complaints following completion

What We Offer

£14.00 per hour
Full-time, stable position
Friendly and supportive team environment
Full training provided
Opportunity to play a key role in a growing business
Genuine opportunity to make a difference to customer experience

If you enjoy organisation, building relationships and delivering an exceptional customer experience, we’d love to hear from you.

Pay: £14.00 per hour

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Application question(s):

This is a full-time office-based role in Lee-on-the-Solent, Monday–Friday, 9am–5pm. Are you fully comfortable with this arrangement?
Briefly describe a time you provided excellent customer service or managed a customer relationship.
This role involves proactively contacting customers, answering questions and building rapport over the phone. How confident are you speaking with customers?
This role often involves juggling multiple customers, appointments and priorities at once. Can you give an example of how you stay organised?
Why does this role appeal to you?

Work Location: In person

Quick apply

Refine Your Search

solar jobs in portsmouth

Customer Journey Lead

Solar PV & Battery Storage Surveyor

Solar Photovoltaic Installer

Technical Renewables Surveyor

Independent Salesperson - Solar

Solar PV Roofers Mate

Solar Designer and Compliance Administrator

Apprentice Heating Engineer

Electrician – Solar & Renewable Installations

Roofers Mate / Roofers Assistant

Solar Roofer – Solar PV Installations

Plumbing and Heating Engineer

Renewable Energy Consultant

QS Electrician – Solar & Renewable Installations

Mechanical Engineer

Improver Electrician

Electrician / Renewables Electrician

Electrician

Design Engineer

PV Engineers (SO)

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