Contact centre team Work, Jobs in Preston, Eng (with Salaries)

Customer Service / Administrative Assistant
Reliant Direct —Blackpool
- £26,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
After Sales Advisor Contact Centre
Chorley Group —Preston
- £28,000 a year
- Weekend availability
- Bilingual
- Spanish
- English
- Store discount
- Employee discount
Quick apply
Contact Centre Quality Assessor
ENWL —Preston
- £37,670.52 - £44,188.56 a year
- Annual leave
- Employee assistance programme
4d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
11d
GP Patient Co-ordinator
St Fillans Medical Centre —Preston
- £13 an hour
- Part-time
- Administrative experience
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
3d
Medical Receptionist
Briarwood Medical Centre —Ashton-on-Ribble
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Annual leave
Quick apply
1d
Receptionist/Call Taker Wigan
SMARTstrat —Wigan
- £12.71 an hour
- 8 hour shift
- Customer service
- English
- Administrative experience
Quick apply
Tour Coordinator
OME for NST Travel Group —Blackpool
- Up to £26,694 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor - Home Working
Dunelm —Manchester
- £12.71 - £12.80 an hour
- Weekend availability
- Remote
- Work from home
Trainee Property Manager
LRG —Preston
- Up to £28,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Care Home Administrator
Orchard Healthcare Group —Preston
- From £14.71 an hour
- Full-time
- Human resources
- Contracts
- Communication skills
- Employee assistance programme
Quick apply
8d
Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Assistant Case Manager
Resurgence Case Management Ltd —Colne
- £27,000 - £29,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
Sales Advisor (Evenings and Weekends only)
Interact CC —Wigan
- £15 an hour
- Weekends only
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
4d
Store Lead
DULUX DECORATOR CENTRE —Preston
- Rotating shift
- Sales
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Claims Handler
Davies —Preston
- Full-time
- Hybrid work
- IT
- Work from home
- Employee assistance programme
Quick apply
1d
Customer Service Advisor
Bensons for Beds —Burnley
- Weekends only
- Hybrid work
- Customer service
- Typing
- Phone etiquette
- Employee discount
2d
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
11d
Service Administrator
Porsche Centre South Lakes —Carnforth
- £27,758.64 a year
- Temporary
- Hospitality
- Microsoft Office
- Hotel
- Annual leave
- Sick pay
Quick apply
8d
Sales Executive
Warrantywise Ltd —Blackburn
- £24,785 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Quick apply
12d

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contact centre team jobs near preston, eng

Customer Service / Administrative Assistant

Reliant Direct -
Blackpool

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Accounting
Payroll
Communication skills

Full job description

Role Overview

Due to the continued growth of our retail business, we are looking to expand our customer service team and are looking for a Customer Service / Administrative Assistant. The role is full-time and based in our head office, just off the M55 near Blackpool, with easy vehcle access and free parking.

This is an exciting time to join the company and ideally suited for someone looking to grow within a successful and fast growing digital sales business. Working with a great team, you will be someone who enjoys being in a fast paced retail environment, working collaboratively in a professional team and comfortable using the talephone to resolve customers queries.

We are proud of our Excellent rating on TrustPilot and it is imperative the successful candidate maintains this high level of customer service.

The role requires alternate Saturday working, and some public holidays, with a rota'd midweek day off.

Role Purpose

To provide administrative support to the customer service operation, ensuring effective customer support and delivering outstanding service.

Responsibilities:

Deliver outstanding customer service
Ensure aftercare queries are handled effectively, delivering prompt resolutions and a satisfactory outcome for both customers and the company
Ensure an effect response to customer enquiries via all contact methods (email, telephone, online etc)
Ensure effective order management, including organising and liaising with couriers
Maintain a good level of product knowledge
Provide management for administration tasks associated with customer service
Provide a high level of accuracy and attention to detail across all performed tasks
Effectively respond to relevant requests in a timely manner to support all colleagues

Key Skills & Experience:

At least 2 years relevant experience, preferably in a customer service environment
Ability to work independently and within agreed timeframe for each task
Collaborative style, continually willing to support colleagues throughout the business
Highly numeric with good knowledge of Microsoft Office products, especially Excel
Excellent attention to detail with a strong work ethic and sense of personal accountability
Ability to operate in a fast paced commercial environment, working with multiple tasks and priorities
Good communication skills with the ability to clearly express information with others
Be enthusiastic, friendly and motivated at all times

Salary:

The advertised salary should be used as a guide. The actual salary will reflect the successful candidate's skills and experience.

Weekends

The role requires alternate Saturday working, and some public holidays.

About Us

Reliant have over 60 years’ experience in supplying the latest home electrical equipment at great prices to retail customers throughout the UK and are proud to do so with first-class customer service.

As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we also deliver, install and support customers with product knowledge throughout the customer journey.

We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.

Job Types: Full-time, Permanent

Pay: £26,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Experience:

Customer service: 2 years (required)
Call Centre: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

contact centre team jobs in preston, eng

Customer Service / Administrative Assistant

After Sales Advisor Contact Centre

Contact Centre Quality Assessor

Customer Banking Agent

GP Patient Co-ordinator

Medical Receptionist

Receptionist/Call Taker Wigan

Tour Coordinator

Customer Service Advisor - Home Working

Trainee Property Manager

Care Home Administrator

Collections Agent - no evenings/weekends!

Assistant Case Manager

Sales Advisor (Evenings and Weekends only)

Store Lead

Claims Handler

Customer Service Advisor

Call Centre Agent

Service Administrator

Sales Executive

I want to receive the latest job alerts for contact centre team in preston, eng

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