Customer experience specialist Work, Jobs in Shipley, Wyk (with Salaries)

Customer Care & Service Coordinator (Customer Support)
Envirovent —Saltaire
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
2d
Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Property Operations Assistant (Full Time)
Allsop Letting and Management —Leeds
- £30,000 - £34,000 a year
- Full-time
- In-person
- Office experience
Quick apply
Customer Service Specialist - Debt Support
StepChange —Leeds
- £36,571 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
7d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
Local Land Charge Officer
i-Jobs —Bradford
- £17.57 an hour
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
13h
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
- Part-time
- Remote
- Customer service
- Analysis skills
- Organisational skills
Quick apply
Call Centre Representative
Lowell Group —Leeds
- £28,911 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
Plate Freeze Operator
Omega Proteins —Halifax
- From £13 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Forklift
- Free parking
Quick apply
4d
Accounts Administrator
don Whitley Scientific Ltd —Bingley
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Life insurance
- Sick pay
Quick apply
10d
Implementation Specialist
TPP —Leeds
- £45,000 a year
- No experience needed
- Project management
- IT
Exam Invigilator
Star Academies —Bradford
- £13.45 an hour
- Call to connect
- Customer service
- Organisational skills
- Communication skills
Planner
Equans —Bradford
- Civil engineering
- Microsoft Excel
- Contracts
- Annual leave
- Employee assistance programme
Head of PPC
Vintage.com —Gildersome
- £60,000 - £80,000 a year
- Full-time
- Remote
- Analysis skills
- AI
- Leadership
Quick apply
Customer Specialist
Flint Bishop —Leeds
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
Aftersales Coordinator
Express Bi Folding Doors —Leeds
- £25,000 - £26,000 a year
- 8 hour shift
- Sales
- English
- Microsoft Office
Quick apply
1d
Dental Treatment Co-ordinator (Virtual Consultations)
Vitruvian Dental Studio —Leeds
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
Quick apply
8d
Client Acquisition Specialist
Morgan Fuels —Leeds
- £26,500 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
10d
Installations Administrator
Express Bi Folding Doors —Leeds
- £25,000 - £26,000 a year
- 8 hour shift
- Customer service
- English
- Microsoft Office
Quick apply
1d

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customer experience specialist jobs near shipley, wyk

Customer Care & Service Coordinator (Customer Support)

Envirovent -
Saltaire

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
2 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Customer service
GCSE
Maintenance
English
Phone etiquette

Full job description

Customer Care & Service Coordinator (Customer Support)

EnviroVent
Saltaire, West Yorkshire (Office-based)

£25,000 to £28,000 per year, depending on experience

At EnviroVent, we help people create healthier homes through effective domestic ventilation systems that tackle damp, condensation and mould.

We are a small, supportive team where everyone knows each other, helps each other and genuinely enjoys working together. We're looking for a confident and organised Customer Care & Service Coordinator to become a key part of our day-to-day operation.

This role would suit someone who enjoys speaking with people, takes pride in delivering excellent customer service, and likes being part of a close-knit office where everyone works together. It is a varied role that combines customer service, organisation, communication and relationship management.

If you're looking for somewhere you can get to know your colleagues, make a genuine contribution and be appreciated, you'll fit in well here.

About the Role

You will be one of the first points of contact for homeowners, landlords and tenants getting in touch with EnviroVent.

Every customer contacting us is looking for help with a problem in their home. We pride ourselves on treating people with empathy, professionalism and respect from the very first conversation.

A big part of the role is understanding each customer's needs, asking the right questions, and arranging surveys for our specialists to attend. You will also support existing customers by discussing servicing and maintenance options.

We're not looking for someone who knows everything about ventilation—we'll teach you that. We're looking for someone who enjoys helping people and wants to become an important part of a small team.

What You'll Be Doing

Handling inbound customer enquiries by phone and email
Speaking with homeowners, landlords and tenants about damp, mould and ventilation concerns
Asking questions to understand customer needs and identify the right next steps
Booking property surveys and coordinating appointments
Following up with existing customers regarding servicing and maintenance options
Keeping customer records accurate and up to date
Working closely with a small office team to keep everything running smoothly
Taking ownership of your work and seeing tasks through to completion

We're Looking For Someone Who

Has experience in customer service, property, lettings, scheduling or office administration
Is confident and personable on the phone and communicates clearly in writing
Can manage several enquiries at once while remaining organised and calm
Is reliable, proactive and genuinely enjoys helping people
Builds trust and rapport naturally with customers
Enjoys taking ownership of their work and contributing to a small team

While relevant experience is important, we know the best customer care comes from people with the right attitude. If you're organised, enjoy helping others and are keen to learn, we'd love to hear from you.

The stronger your background in customer service or a related role, the higher within the advertised salary range we would expect to appoint.

Working Hours & Location

This is a full-time, office-based role at our Saltaire office.

Hours: Monday to Friday, 9:00am to 5:00pm (37.5 hours per week)

Because we're a small team, working together in the office allows us to support each other, solve problems quickly and provide the best possible service to our customers.

We understand that life happens, so we'll always try to be reasonable about the occasional day worked from home when personal circumstances genuinely call for it, agreed in advance. This is not a remote or hybrid position.

Why Join EnviroVent?

Salary of £25,000 to £28,000, depending on experience
25 days annual leave plus bank holidays
Option to purchase additional annual leave each year
Full training on our systems, products and services
Friendly, supportive team where your contribution genuinely matters
Stable, growing business with opportunities to develop
Company pension
Free on-site parking

How to Apply

Please apply through Indeed with your CV and a short covering letter.

We'd love to hear what you enjoy about customer-facing work, what attracts you to EnviroVent, and the kind of working environment where you do your best work.

We look forward to hearing from you.

Pay: £25,000.00-£28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in shipley, wyk

Customer Care & Service Coordinator (Customer Support)

Customer Success Specialist

Property Operations Assistant (Full Time)

Customer Service Specialist - Debt Support

Multichannel Cx Agent

Local Land Charge Officer

Service Analyst

Bookings & Compliance Coordinator (Remote)

Call Centre Representative

Plate Freeze Operator

Accounts Administrator

Implementation Specialist

Exam Invigilator

Planner

Head of PPC

Customer Specialist

Aftersales Coordinator

Dental Treatment Co-ordinator (Virtual Consultations)

Client Acquisition Specialist

Installations Administrator

I want to receive the latest job alerts for customer experience specialist in shipley, wyk

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