Administrative officers Work, Jobs in Smethwick, Wmd (with Salaries)

Senior Administrator
BetPro IQ Limited —Halesowen
- £16,000 - £20,000 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
10d
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Contracts Officer
Sanctuary Care —Worcester
- £33,397.00 - £35,144.20 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Business Support Officer
UK Health Security Agency —Birmingham
- £28,547 - £37,737 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
7d
First Team Operations & Player Support Officer
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- English
- Hotel
- Administrative experience
14h
Business & Resource Scheduling Coord
BBC —Birmingham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
4d
Operations Contract Administrator
GreenSquareAccord —Birmingham
- £24,455 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
3d
Commissioning Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £47,181 - £50,269 a year
- Full-time
- Hybrid work
9d
Governance Officer
Gambling Commission —Birmingham
- £33,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Operations Manager
HM Courts & Tribunal Service —Birmingham
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
10d
Business Rates and Utilities Officer
D2S Business Solutions Ltd —Birmingham
- From £23,660 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
10d
Digital Operations Manager
Martoccia Digital Services Ltd —Birmingham
- £58,586.00 - £74,472.53 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
Contract Officer
Solihull Metropolitan Borough Council —Solihull
- £38,220 - £44,075 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
14h
Administrator
Balfour Beatty Vinci —Birmingham
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Free parking
Operations Manager
HM Courts and Tribunals Service —Birmingham
- £42,914 - £46,182 a year
- Part-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
10d
Document Controller
VVB Engineering —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Administrative experience
- Employee discount
Quick apply
SEND Case Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Organisational skills
- Care plans
Senior Registration Officer
Walsall Council —Walsall
- £39,152 - £41,771 a year
- Full-time
- English
- Flexitime
Chief of Staff to the Chief Executive Officer
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- Organisational skills
- AI
- Business
- Annual leave
- Employee discount
8d
Planning & Administration Team Leader
SGS —Oldbury
- From £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Contracts
- Annual leave
Quick apply
4d

I want to receive the latest job alerts for administrative officers in smethwick, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administrative officers jobs near smethwick, wmd

Senior Administrator

BetPro IQ Limited
Halesowen

Quick apply

Job details

Part-time
£16,000 - £20,000 a year
10 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Regulatory reporting
Administrative experience
Compliance management
Organisational skills
Communication skills

Full job description

BETPRO IQ LIMITED

JOB DESCRIPTION

Title: Senior Administrator (Operations, Compliance & Customer Support)

Location: Office-based (Romsley, UK)

Company: BetPro IQ

Reports to: Founders / Directors

Renumeration: Generous base salary & benefits

______________________________________________________________________________

Role Overview

BetPro IQ is seeking a highly organised and commercially aware Senior Administrator to work closely with the founders in building and scaling the company’s operational backbone.

This is a hands-on, high-impact role where you will not only manage day-to-day administrative and customer processes, but also help design and implement core functions across:

· Finance

· Customer Support

· Safer Gambling

· AML / CDD / EDD compliance

· Reporting & operational controls

You will play a key role in helping BetPro IQ grow in a compliant, structured, and scalable way, aligned with UK regulatory expectations.

Key Responsibilities

Operations & Administration

· Build and manage core administrative processes across the business

· Support directors with day-to-day operational coordination

· Maintain accurate internal records, logs, and audit trails

· Assist in hiring coordination and onboarding of new team members

· Help develop internal policies, SOPs, and process documentation

Customer Support & Player Interaction

· Support the setup and day-to-day running of the customer support function

· Handle customer queries (email, chat, phone where required)

· Conduct outbound customer calls where necessary (including compliance or safer gambling interactions)

· Ensure high standards of customer experience aligned with regulatory requirements

Safer Gambling & Compliance Support

· Assist in monitoring and managing safer gambling alerts and triggers

· Support customer interactions relating to responsible gambling

· Maintain logs of interventions, restrictions, and customer communications

· Assist in affordability checks and customer reviews

· Work closely with compliance leadership to ensure adherence to UKGC expectations

AML / CDD / EDD (Financial Crime)

· Perform and support Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks

· Review customer documentation (ID, source of funds, etc.)

· Monitor and escalate suspicious activity to senior management / MLRO

· Maintain accurate AML records and case files

· Assist in ongoing monitoring of high-risk customers

Reporting & Data Management

Produce daily / weekly internal reports across:

· Finance

· Customer activity

· Safer gambling interactions

· AML / compliance metrics

· Support development of dashboards and reporting frameworks

· Ensure data accuracy and consistency for regulatory reporting

Building & Scaling Functions

Help design and implement:

· Customer support workflows

· Safer gambling processes

· AML procedures

· Support recruitment and training of future team members

· Act as a key operational “bridge” between directors and growing teams

Skills & Experience

Essential:

Previous experience in:

· Operations / compliance-heavy administrative role

· Strong organisational and multitasking skills

· Excellent written and verbal communication (including customer calls)

· Comfortable handling sensitive customer and financial information

· High attention to detail and audit mindset

· Proactive, hands-on attitude with ability to work in a startup environment

Desirable:

Experience with:

· Betting / gaming / fintech / regulated environment OR

· UK Gambling Commission frameworks

· Safer gambling / responsible gambling processes

· AML / KYC tools and systems

Understanding of:

· CDD / EDD / source of funds checks

· Customer risk profiling

· Experience helping build or scale operational teams

Personal Attributes

· Highly trustworthy and discreet

· Process-driven but adaptable

· Comfortable working directly with founders

· Strong sense of ownership and accountability

· Calm under pressure and able to prioritise effectively

What Success Looks Like (First 6–12 Months)

· Core admin and reporting processes established

· Functional customer support operation in place

· Documented safer gambling and AML workflows

· Clear reporting delivered to directors weekly

· Contribution to hiring and structuring initial operations team

Why This Role Matters

This is a foundational hire for BetPro IQ. You will help shape how the business operates day-to-day and ensure it grows with strong compliance, structure, and customer integrity at its core.

Pay: £16,000.00-£20,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

administrative officers jobs in smethwick, wmd

Senior Administrator

Administration Officer

Contracts Officer

Business Support Officer

First Team Operations & Player Support Officer

Business & Resource Scheduling Coord

Operations Contract Administrator

Commissioning Officer

Governance Officer

Operations Manager

Business Rates and Utilities Officer

Digital Operations Manager

Contract Officer

Administrator

Operations Manager

Document Controller

SEND Case Officer

Senior Registration Officer

Chief of Staff to the Chief Executive Officer

Planning & Administration Team Leader

I want to receive the latest job alerts for administrative officers in smethwick, wmd

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected