Full time Work, Jobs in Stapleford, Ntt (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
Warehouse Assistant
Drapes UK Ltd, Long Eaton —Nottingham
- £12.71 an hour
- Full-time
- Forklift
- Warehouse experience
Quick apply
2d
Appointment Booker (Operations advisor)
SDL Surveying —Nottingham
- £26,228 a year
- Full-time
- Hybrid work
- Customer service
- English
- Typing
- Free parking
- Annual leave
Quick apply
5d
Laboratory Reception Assistant
Source Bioscience —Nottingham
- £25,000 a year
- Full-time
- Administrative experience
- Typing
- Employee assistance programme
Quick apply
Emergency Medical Advisor (999 Call Handler - Nottingham)
East Midlands Ambulance Service NHS Trust —Nottingham
- £25,760 - £31,157 a year
- Overtime
- Computer literacy
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
1d
Allocations and Capacity Administrator
SDL Surveying —Nottingham
- £26,228 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
Residential Care Worker- Childrens Home
Resolute Care —Sandiacre
- From £32,000 a year
- Overtime
- Childcare
- No experience needed
- Experience working with children
- Annual leave
- Referral programme
Quick apply
APS: Office Administrator
Obsequio Group —Nottingham
- Up to £26,500 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
13d
Sales Consultant
The Regent Health Club & Spa —Long Eaton
- From £26,440 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Gym membership
Quick apply
8d
Print Assistant - (No 2 Printer)
Autajon Packaging Simply Cartons —Nottingham
- £27,900 - £29,800 a year
- Overtime
- Organisational skills
- In-person
- Hand tools
Quick apply
Activity Coordinator
Cedars and Larches Care Ltd —Ilkeston
- £12.85 an hour
- Full-time
- Organisational skills
- Communication skills
Quick apply
11d
Chiropractic Assistant/ Receptionist
Radcliffe Chiropractic Clinic —Nottingham
- From £14 an hour
- Full-time
- Inventory control
- Computer literacy
- Organisational skills
Quick apply
4d
Trainee Plate Maker
Ken Wilkins Print Ltd —Colwick
- Full-time
- Heavy lifting
- Assembly
- Power tools
Quick apply
Office Administrator
Daro Soft Furnishings —Ilkeston
- From £12.71 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
4d
Administrator - Hybrid
Durrants —Edwalton
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Research
- Data entry
- Free parking
- Work from home
Quick apply
Warehouse Production – Art Prints & Framing
Inka Arthouse —Derby
- £13.50 an hour
- Overtime
- Assembly
- Warehouse experience
- In-person
- Store discount
- Employee discount
Quick apply
8d
Customer Service Advisor
Entrance Composite door solutions —Nottingham
- £26,000 - £30,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
Quick apply
4d
Sales & Customer Service Executive - Full Time
Eurolink Ltd t/a Finest Foods —Nottingham
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Free parking
Quick apply
11d
Event Sales Assistant
Elysium Nottingham —Nottingham
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick apply

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full time jobs near stapleford, ntt

Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

full time jobs in stapleford, ntt

Complaints & Information Support Officer

Warehouse Assistant

Appointment Booker (Operations advisor)

Laboratory Reception Assistant

Emergency Medical Advisor (999 Call Handler - Nottingham)

Allocations and Capacity Administrator

Trainee Sales Assistant

Residential Care Worker- Childrens Home

APS: Office Administrator

Sales Consultant

Print Assistant - (No 2 Printer)

Activity Coordinator

Chiropractic Assistant/ Receptionist

Trainee Plate Maker

Office Administrator

Administrator - Hybrid

Warehouse Production – Art Prints & Framing

Customer Service Advisor

Sales & Customer Service Executive - Full Time

Event Sales Assistant

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