Housing officer Work, Jobs in Tolworth, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Resident Liaison Officer
Chigwell Construction —Acton
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
Quick apply
9h
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Projects & Governance Officer
Pinnacle Group —London
- £40,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Supported Housing Officer
Places for People —London
- £35,000 a year
- IT
- Communication skills
- Annual leave
- Employee discount
Supported Housing Officer
Beyond Healthcare Medical —London
- £14.00 - £15.50 an hour
- Temporary
- Customer service
- English
- Microsoft Office
Quick apply
3d
Housing Officer
Active Resourcing Ltd —Lambeth
- £22 - £28 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
4d
Income Maximisation Officer
Richmond and Wandsworth Councils —Twickenham
- £38,976 - £47,229 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Student Welfare Officer
Mont Rose College of Management & Sciences —Ilford
- £33,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Free parking
Quick apply
3d
Property Contract Officer
City of Westminster Council —Westminster
- £42,912 - £57,495 a year
- Administrative experience
- Bachelor's degree
- Communication skills
4d
Housing Administrator
Caridon Property Services —Croydon
- £25,398.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Life insurance
- Sick pay
Quick apply
3d
Private Rented Sector Officer
Civic Recruitment Limited —Esher
- Administrative experience
Quick apply
12d
Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Housing Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Full-time
- Communication skills
- Employee discount
5d
Housing Scheme Officer
Neighbourhood &Tenancy Services (London) —London
- £29,645 a year
- Part-time
Quick apply
6d
Senior Housing Officer
Islington Council —Islington
- £47,925 - £51,228 a year
- Employee discount
11d
Sheltered Housing Officer
Aster Group —London
- £32,464 a year
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
Homeownership Officer
Wandle Housing Association Limited. —London
- £43,000 a year
- Hybrid work
- Customer service
- Time management
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

housing officer jobs in tolworth, gtl

Welfare Advice Officer

Resident Liaison Officer

Income Collection Officer

Projects & Governance Officer

Supported Housing Officer

Supported Housing Officer

Housing Officer

Housing Move On Support Officer

Income Maximisation Officer

Student Welfare Officer

Property Contract Officer

Housing Administrator

Private Rented Sector Officer

Resident Liaison Officer

Housing Officer

Housing Scheme Officer

Senior Housing Officer

Sheltered Housing Officer

Homeownership Officer

Client Resident Liaison Officer - Social Housing

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